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PC Analyzer Error Codes 50 10 - Now what?


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#1 quickdrawl

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Posted 25 July 2017 - 08:44 PM

My son and I are building a PC from scratch. The trouble is we can't get it to POST. So I got a POST card and it shows error codes 50 10. (See code explanations below.)

 

The 50 means the memory below 1 Mb has been tested and initialized. Adjusting the displayed memory size fot(?) relocation and shadowing text.

 

The 10 means Test DMA The keyboard controller command byte is written. Next, issue the pin 23 and 24 blocking and unblocking command.

 

The 10 keyboard related code makes sense because we do not see light on the keyboard at startup and cannot strike F2 to enter setup.

 

Now what?

 

SPECS:

Motherboard: MSI 970 Gaming

RAM: 2x4Gb DDR3

Video: Nvidia NVS 310

CPU: AMD FX 6300 6 Core

Power supply: 500 W

BIOS: AMI/UEFI

Storage: SATA 256Gb SSD

 

We have Ubuntu on a bootable USB 3.0

Our plan was to enter the BIOS, boot to the USB, install Ubuntu on the SSD and go from there.

 

Thanks for your help.


Edited by hamluis, 31 July 2017 - 11:16 AM.
Moved from System Building to Internal Hardware - Hamluis.


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#2 mightywiz

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Posted 31 July 2017 - 10:53 AM

go back to the basics:

pull all cards and unplug all devices.

pull all ram and turn on and see if you get a beep code for no ram installed.

if not then pull the cpu and check to see if is seated correctly and then reinstall it with new thermal paste

and then try again to see if you get a post beep for no ram installed.

 

if you still don't get the beep code for no ram then either your cpu or motherboard is at fault.

 

what are your fans doing when you turn on the computer?



#3 quickdrawl

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Posted 31 July 2017 - 11:03 AM

We returned and replaced the mobo and CPU. But got the same result.

When we pull all ram we get 3 beeps.

We took extra care when installing the CPU the second time around.

The fans all run fine.

We have upgraded the Power Supply as well to 750W.

My plan is to call MSI tech support later today when I get home.



#4 mightywiz

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Posted 31 July 2017 - 11:43 AM

at this point it sound like your ram is not compatible, or not installed correctly.

 

and are you installing memory correctly? your board says 1 & 3, and 2 & 4.

so you have 2 dimms so you want to use dimm slots 1 & 3.

 

and it says your ram should be:

■■4x DDR3 memory slots supporting up to 32GB
■■Supports DDR3 2133(OC)/ 1866/ 1600/ 1333/ 1066 MHz
■■Dual channel memory architecture

 

make sure your using dual channel memory not single channel.



#5 quickdrawl

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Posted 31 July 2017 - 12:25 PM

we've tried 2x DDR3 in slots 1 and 3
we've tried 4x DDR3 in slots 1 - 4

I'll try some more later today

thanks for all your help



#6 hamluis

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Posted 31 July 2017 - 05:33 PM

Exactly...what RAM modules are you using?

 

Louis



#7 quickdrawl

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Posted 31 July 2017 - 08:12 PM

I swapped out the RAM with known good RAM.... DDR3 2Gbx2.

The monitor still wanted to sleep but I continued to press auto on the monitor

and DEL on the keyboard. Thanks to your help we are in the BIOS and beginning 

to install a Ubuntu system.

 

We have a SATA drive and a bootable USB 3 stick with iso 17.1

My son, youtube, and his friend who is already running Ubuntu are on it.






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