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[WIN 8.1] Multiple BSOD on new system daily


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#1 ATCQ

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Posted 25 July 2017 - 06:30 PM

I keep getting blue screens on my custom build. it's been happening for the past year but more frequently now maybe 1-2 a day and at random times.  It's getting to the point where it's affecting my work so I really need to find out whats causing it.  I've run memtest86 for 15 hours no errors reported on the ram.  Full Test in Prime95 for over 3 hours all passes. Not tried verifier completely yet. 
 
Errors codes I have received 
kernel_security_check_failure (ts_arnusbx.sys) related to my tp-link network driver I believe - in the process of switching to a different one. 
 
Others 
- critical_structure_curruption
- kernal_mode_trap
- critical_structure_curruption
- is_less_or_equal
- kmode_exception_not_handled
 
OS - Microsoft Windows 8.1 Pro 64bit (23/12/2015)
OS Version:   6.3.9600 N/A Build 9600
· What was original installed OS on system? Windows 8.1
 
Purchased from a retailer
· Age of system (hardware) 2014
· Age of OS installation - have you re-installed the OS? No
 
Specs
  • i7-4790K CPU @ 4.00GHz - 35 °C 
  • 4095MB NVIDIA GeForce GTX 970 (ZOTAC International) - 43 °C 
  • MSI Z97 GAMING 5 (MS-7917)
  • EVGA 650W G2 Fully Modular 80+ PSU 
  • Audio  - Scarlett 2i2 USB
  • 32.0GB Dual-Channel DDR3 @ 933MHz (10-11-10-30)
  • HyperX FURY 16 GB (2 x 8 GB) 1866 MHz DDR3 CL10 
  • HyperX FURY 16 GB (2 x 8 GB) 1866 MHz DDR3 CL10
  • Samsung SSD 850 EVO 500GB
 
Monitors
ASUS ML239 (1920x1080@60Hz)
DELL U2515H (2560x1440@59Hz)

Attached Files


Edited by ATCQ, 25 July 2017 - 07:16 PM.


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#2 usasma

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Posted 26 July 2017 - 04:23 PM

Which test did you run when running Prime95?

 

Your UEFI/BIOS (version V1.12) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

These devices are disabled in Device Manager.   Did you deliberately disable them?  If so, why did you disable them?

VMware Virtual Ethernet Adapter for VMnet1    ROOT\VMWARE\0000    This device is disabled.
VMware Virtual Ethernet Adapter for VMnet8    ROOT\VMWARE\0001    This device is disabled.

If not needed, please uninstall VMware and these devices

If needed, please re-enable the devices - then update them to the latest, W10 compatible version.  Feel free to disable them AFTER you've updated them (drivers still load even though the device is disabled).  FWIW - there are a lot of VMware drivers in the dumps - it may be advisable to uninstall VMware, then download/install a fresh copy (if it's still needed).

 

Out of 9 memory dumps there were 8 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results.

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Sun Jul 23 18:52:15.316 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\072317-5937-01.dmp]
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.18730.amd64fre.winblue_ltsb.170613-0600
System Uptime:0 days 2:07:16.000
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :tcpip.sys ( tcpip+6585d )
BugCheck 1E, {ffffffffc0000005, fffff8002cab985d, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8002cab985d, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_tcpip!unknown_function
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V1.12
  BIOS Release Date             08/11/2015
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 23 16:44:08.345 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\072317-6562-01.dmp]
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.18730.amd64fre.winblue_ltsb.170613-0600
System Uptime:0 days 4:32:37.029
*** WARNING: Unable to verify timestamp for ts_arnusbx.sys
*** ERROR: Module load completed but symbols could not be loaded for ts_arnusbx.sys
Probably caused by :ts_arnusbx.sys ( ts_arnusbx+54a0 )
BugCheck 139, {3, ffffd00025ec6100, ffffd00025ec6058, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00025ec6100, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00025ec6058, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x139_3_ts_arnusbx!unknown_function
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V1.12
  BIOS Release Date             08/11/2015
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 16 19:45:14.181 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071717-6140-01.dmp]
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.18730.amd64fre.winblue_ltsb.170613-0600
System Uptime:0 days 10:08:17.865
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :memory_corruption
BugCheck 24, {b500190645, ffffd000253ad0d8, ffffd000253ac8e0, fffff8007ab29f70}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Arguments:
Arg1: 000000b500190645
Arg2: ffffd000253ad0d8
Arg3: ffffd000253ac8e0
Arg4: fffff8007ab29f70
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V1.12
  BIOS Release Date             08/11/2015
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Jul 23 18:52:15.316 2017 (UTC - 4:00)**************************
npf.sys                      Thu Feb 28 20:31:24 2013 (513004EC)
intelppm.sys                 Thu Aug 22 04:46:35 2013 (5215CFEB)
ffusb2audio.sys              Wed Sep 25 09:40:36 2013 (5242E7D4)
mcaudrv_x64.sys              Wed Dec  4 02:12:31 2013 (529ED5DF)
ts_arnusbx.sys               Fri Mar 21 15:58:36 2014 (532C99EC)
LGVirHid.sys                 Fri Apr 24 17:20:53 2015 (553AB3B5)
LGJoyXlCore.sys              Fri Apr 24 17:20:57 2015 (553AB3B9)
LGBusEnum.sys                Fri Apr 24 17:21:00 2015 (553AB3BC)
gwdrv.sys                    Fri May 29 00:15:40 2015 (5567E7EC)
lgcoretemp.sys               Tue Jun  9 12:52:10 2015 (557719BA)
e22w8x64.sys                 Sat Aug 29 13:07:56 2015 (55E1E6EC)
bdvedisk.sys                 Mon Nov 23 06:38:07 2015 (5652FA9F)
bwcW8x64.sys                 Fri Jan 22 17:07:20 2016 (56A2A818)
tap0901.sys                  Thu Apr 21 05:10:05 2016 (571898ED)
vmci.sys                     Sat Jun  4 04:08:00 2016 (57528C60)
trufos.sys                   Wed Jun 15 05:43:22 2016 (5761233A)
bdfwfpf.sys                  Wed Jun 15 07:17:44 2016 (57613958)
vsock.sys                    Wed Jun 22 04:09:14 2016 (576A47AA)
XtuAcpiDriver.sys            Tue Jun 28 05:05:03 2016 (57723DBF)
TeeDriverW8x64.sys           Thu Jul  7 17:27:40 2016 (577EC94C)
hcmon.sys                    Thu Aug 18 01:43:53 2016 (57B54B19)
gzflt.sys                    Fri Oct 28 05:28:18 2016 (58131A32)
VMNET.SYS                    Tue Dec 20 23:20:48 2016 (585A0320)
vmnetuserif.sys              Tue Dec 20 23:20:52 2016 (585A0324)
vmnetbridge.sys              Tue Dec 20 23:20:53 2016 (585A0325)
mcvidrv.sys                  Wed Feb  8 04:58:36 2017 (589AEBCC)
iaStorA.sys                  Thu Mar  9 11:23:39 2017 (58C1818B)
ignis.sys                    Mon Mar 13 08:41:49 2017 (58C6938D)
avc3.sys                     Tue Apr 18 05:02:07 2017 (58F5D60F)
avckf.sys                    Tue Apr 18 05:10:51 2017 (58F5D81B)
vstor2-mntapi20-shared.sys   Fri May  5 03:31:04 2017 (590C2A38)
vmx86.sys                    Tue Jun 13 23:37:50 2017 (5940AF8E)
nvlddmkm.sys                 Tue Jun 27 16:00:30 2017 (5952B95E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul  6 13:46:41.621 2017 (UTC - 4:00)**************************
VMNET.SYS                    Sun Jul 27 09:30:27 2014 (53D4FEF3)
vmnetbridge.sys              Sun Jul 27 09:30:32 2014 (53D4FEF8)
vmci.sys                     Thu Sep  4 22:11:32 2014 (54091BD4)
vsock.sys                    Thu Sep  4 22:12:05 2014 (54091BF5)
tap0901.sys                  Wed Nov  5 08:16:32 2014 (545A2330)
vstor2-mntapi20-shared.sys   Thu Jul  9 19:02:29 2015 (559EFD85)
hcmon.sys                    Thu Mar 10 11:02:49 2016 (56E19AA9)
vmnetuserif.sys              Thu Apr 14 19:53:40 2016 (57102D84)
vmx86.sys                    Thu Apr 14 20:11:06 2016 (5710319A)
SbieDrv.sys                  Thu Sep 22 14:50:26 2016 (57E427F2)
idmwfp.sys                   Tue Jun  6 11:50:55 2017 (5936CF5F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul  5 17:50:50.378 2017 (UTC - 4:00)**************************
nvlddmkm.sys                 Wed Jun  7 19:03:48 2017 (59388654)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 27 14:21:42.863 2017 (UTC - 4:00)**************************
idmwfp.sys                   Mon Oct 10 12:14:56 2016 (57FBBE80)
VBoxDrv.sys                  Mon Jan 16 11:38:29 2017 (587CF705)
VBoxNetFlt.sys               Mon Jan 16 11:38:29 2017 (587CF705)
VBoxUSBMon.sys               Mon Jan 16 11:38:29 2017 (587CF705)
MBAMSwissArmy.sys            Wed Mar 15 15:00:41 2017 (58C98F59)
nvhda64v.sys                 Tue May 16 09:02:27 2017 (591AF863)

http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ffusb2audio.sys
http://www.carrona.org/drivers/driver.php?id=mcaudrv_x64.sys
ts_arnusbx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=gwdrv.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ignis.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys

 


Edited by usasma, 26 July 2017 - 04:24 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 ATCQ

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Posted 26 July 2017 - 04:45 PM

I'll go ahead and update the bios and run the hardware diag tests and get back to you asap.
  • Prime Blend Test
  • I'll install BIOS FW  (2016-02-17) - Thought I already had v1.D . 
  • Two quality rollup updates available
  • Yes I manually disabled the network adapters, I thought they might be conflicting. I also did install the latest version of VMWare last week.
  •  ts_arnusbx.sys is related to my tp-link network adapter driver - I thought it might have caused kernel_security_check_failure. (I have an old hw version - latest driver update was for win8 - 30/11/12 beta ) 

 

  • Cleaned all the dust from case and hardware a few weeks ago. 
  • Have not overclocked 
  • Already using selective services and have removed all old/unused software
  • No malware on system

Edited by ATCQ, 26 July 2017 - 05:55 PM.


#4 ATCQ

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Posted 26 July 2017 - 05:57 PM

Update

- Bios updated

- Windows Updated

 

HARD DRIVE

- There doesn't seem to be an option to scan my drive with Intel SSD Toolbox

Tested windows drive with HD Tune Pro. Should I scan my storage drive too?

 
HD Tune Pro: Samsung SSD 850 EVO 500GB Error Scan
Scanned data   : 499 gB
Damaged Blocks : 0.0 %
Elapsed Time   : 18:17
 
Read transfer rate
Transfer Rate Minimum : 426.0 MB/s
Transfer Rate Maximum : 447.0 MB/s
 

FYI - I think my storage drive - Toshiba DT01ACA300 3TB (http://hdd.userbenchmark.com/Toshiba-DT01ACA300-3TB/Rating/2735) might be failing as it's quite loud and clunky at times.

Is IT possible that it could be causing the BSODs or would that problem only be related to mobo hw and drivers?

 

RAM

- I have already tested all ram with memtest86 - 15hours 

Should i test each ram stick 1 at a time?


Edited by ATCQ, 26 July 2017 - 06:03 PM.


#5 usasma

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Posted 26 July 2017 - 06:21 PM

Unfortunately, there are no reliable SSD tests. 

SMART is a predictive technology - not a diagnostic.  And, as such, a drive can pass SMART and still be failing (I've seen it quite often at work).

Unfortunately, that means the only sure test for an SSD is to try another drive in it's place (either and SSD or an HDD).  But, without other evidence pointing at the SSD, there's probably not a need to try that yet.

 

Yes, definitely test the storage drive.  Use Seagate Seatools to test it.

But, more importantly, if you question it - it's time to back it up.  If it fails, you may not be able to back it up later - and data recovery is very, very expensive!

A dead/dying hard drive can cause many different symptoms throughout the system.

 

BSOD's can be caused by any hardware or software.  The only "restriction" is that the crash has to happen in kernel mode in order to generate the BSOD and the memory dump.  This is usually caused by a driver, but can also be caused by hardware.  In general, your programs operate in user mode, while drivers operate in kernel mode.  A crashing program will just crash the program, a crashing driver will crash the entire system.

 

I wouldn't test the RAM again.  You've tested all the sticks already, and moving them around can cause additional problems - so I'd leave well enough alone.

FWIW - the Prime95 Blend test also tests the RAM - and it sometimes picks up errors that MemTest misses (not often, but occasionally).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 ATCQ

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Posted 26 July 2017 - 07:15 PM

I ran furmark for an hour it stayed at 80ºC no artifacts or anything on the screen. Another issue  - my monitors do sometimes turn black for less than a second sometimes.

Though I'm not sure if it's related to a faulty HDMI cable or running displayfusion, yet it is a brand new dell monitor. Would my system have crashed if the graphics card was faulty when running furmark?

 

I'll run Prime95 again also Is it safe to test the drive if it's starting to fail? btw - I did disconnect my storage drives for a few days and I still had BSODs

 

Thanks


Edited by ATCQ, 26 July 2017 - 07:22 PM.


#7 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 27 July 2017 - 04:54 AM

Furmark may or may not crash a video card that has hardware problems.

Diagnosing video card problems has become more difficult due to the advances in video card technology.

 

Did you disconnect the power and data cables for the storage drive?
 

Each use of the drive, no matter for what purpose, can cause problems if the drive is dying.

The point here is that you can lose your data unexpectedly if the drive fails.  As such, the sooner you back it up, the better.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 ATCQ

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Posted 27 July 2017 - 01:52 PM

My temps are reaching 80-81 in prime Torture Test 40 in idle. I stopped it after 10 minutes. Should I continue to run it for 6 hours or reapply thermal paste to the cpu first?

 

Also regarding the drives, yes I disconnected both power and data cables.

 

Storage Drive

Model Number: TOSHIBA DT01ACA300
Firmware Revision: MX6OABB0
SMART - Started 27/07/2017 20:36:52
SMART - Pass 27/07/2017 20:36:58
Short DST - Started 27/07/2017 20:38:22
Short DST - Pass 27/07/2017 20:39:02
Short Generic - Started 27/07/2017 20:40:02
Short Generic - Pass 27/07/2017 20:41:19
Long Generic - Started 27/07/2017 20:42:04
Long Generic - Started 27/07/2017 20:43:36
Long Generic - Pass 28/07/2017 03:19:52

Edited by ATCQ, 27 July 2017 - 09:21 PM.


#9 usasma

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Posted 28 July 2017 - 05:02 AM

If the temperatures stabilize (level off and get no higher) at 80-81 in Prime95, then everything should be OK

If the temperatures continue to go up (or reach 90 and above), then I'd consider troubleshooting the cooling system.


Edited by usasma, 28 July 2017 - 05:02 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 ATCQ

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Posted 28 July 2017 - 05:53 PM

What would you suggest after I've sorted the cooling issue and tested the CPU again?



#11 usasma

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Posted 29 July 2017 - 08:39 AM

Are you referring to Prime95 as the CPU test?  If so, running the Prime 95 Blend test is actually testing mostly the RAM.

The Small FFT's and the Large FFT's tests test more of the CPU cache and memory controller (on the CPU in i7/i5 processors) - but they still test a little bit of the RAM also.

I'd suggest the Intel Processor Diagnostic Tool for CPU diagnostics (it's the last test in this link: http://www.carrona.org/hwdiag.html

 

But what we after that, is we check back on the diagnostics to see if there's anything that might need running again (with CPU work, it's mostly all 3 Prime95 tests and the Intel Processor Diagnsotic Tool).  Then we ensure that you've finished all of the other diagnostics (either before or after the CPU work was done).

 

Then we wait and see if the BSOD's return.

If they're not back in a week, then there's a good chance that they're gone for good.

If they're not back in 2 weeks, then it's probable that they're gone for good.

 

If they return, please zip up and upload the contents of C:\Windows\Minidump with the next post.

If unable to zip them up there, copy it to your Desktop and zip it up there.

 

Good luck!


Edited by usasma, 05 August 2017 - 03:37 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 ATCQ

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Posted 30 July 2017 - 11:04 AM

I got a "Memory Management" BSOD before. At the time I was downloading multiple files through Internet Download Manager (latest version) had VLC playing and Chrome open. 

Attached Files


Edited by ATCQ, 30 July 2017 - 11:46 AM.


#13 usasma

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Posted 31 July 2017 - 06:36 AM

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:

npf.sys                      Thu Feb 28 20:31:24 2013 (513004EC)
NetGroup Packet Filter Driver, part of the WinPcap packet capture library (list of programs that use it: http://www.winpcap.org/misc/links.htm )     [br]          [br]    Also believed to be associated with Netgear's &quot;NETGEARGenie&quot;, related to Netgear's router firmware     [br]          [br]     If Netgear, you will likely find wpcap.dll and packet.dll in \system32 WinPcap -
http://www.carrona.org/drivers/driver.php?id=npf.sys
 
 

Then, run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Please let the system crash at least 3 times before turning Driver Verifier off and zipping/uploading the memory dumps.


Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:

 

**************************Sun Jul 30 11:58:37.750 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\073017-6515-01.dmp]
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.18730.amd64fre.winblue_ltsb.170613-0600
System Uptime:0 days 0:55:07.435
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ddd3 )
BugCheck 1A, {41284, a87a0ab000, 1a4a, fffff58010804000}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 000000a87a0ab000
Arg3: 0000000000001a4a
Arg4: fffff58010804000
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  vsserv.exe
FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V1.13
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:


**************************Sun Jul 30 11:58:37.750 2017 (UTC - 4:00)**************************
npf.sys                      Thu Feb 28 20:31:24 2013 (513004EC)
intelppm.sys                 Thu Aug 22 04:46:35 2013 (5215CFEB)
ffusb2audio.sys              Wed Sep 25 09:40:36 2013 (5242E7D4)
ts_arnusbx.sys               Fri Mar 21 15:58:36 2014 (532C99EC)
gwdrv.sys                    Fri May 29 00:15:40 2015 (5567E7EC)
lgcoretemp.sys               Tue Jun  9 12:52:10 2015 (557719BA)
bdvedisk.sys                 Mon Nov 23 06:38:07 2015 (5652FA9F)
bwcW8x64.sys                 Fri Jan 22 17:07:20 2016 (56A2A818)
tap0901.sys                  Thu Apr 21 05:10:05 2016 (571898ED)
vmci.sys                     Sat Jun  4 04:08:00 2016 (57528C60)
LGVirHid.sys                 Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys              Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys                Mon Jun 13 14:47:08 2016 (575EFFAC)
trufos.sys                   Wed Jun 15 05:43:22 2016 (5761233A)
vsock.sys                    Wed Jun 22 04:09:14 2016 (576A47AA)
XtuAcpiDriver.sys            Tue Jun 28 05:05:03 2016 (57723DBF)
TeeDriverW8x64.sys           Thu Jul  7 17:27:40 2016 (577EC94C)
hcmon.sys                    Thu Aug 18 01:43:53 2016 (57B54B19)
gzflt.sys                    Fri Oct 28 05:28:18 2016 (58131A32)
VMNET.SYS                    Tue Dec 20 23:20:48 2016 (585A0320)
vmnetuserif.sys              Tue Dec 20 23:20:52 2016 (585A0324)
vmnetbridge.sys              Tue Dec 20 23:20:53 2016 (585A0325)
iaStorA.sys                  Thu Mar  9 11:23:39 2017 (58C1818B)
ignis.sys                    Mon Mar 13 08:41:49 2017 (58C6938D)
avc3.sys                     Tue Apr 18 05:02:07 2017 (58F5D60F)
avckf.sys                    Tue Apr 18 05:10:51 2017 (58F5D81B)
vstor2-mntapi20-shared.sys   Fri May  5 03:31:04 2017 (590C2A38)
bdfwfpf.sys                  Wed May 31 08:19:51 2017 (592EB4E7)
npcap.sys                    Tue Jun  6 11:25:40 2017 (5936C974)
vmx86.sys                    Tue Jun 13 23:37:50 2017 (5940AF8E)
nvlddmkm.sys                 Tue Jun 27 16:00:30 2017 (5952B95E)
idmwfp.sys                   Thu Jul 13 21:32:02 2017 (59681F12)

http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ffusb2audio.sys
ts_arnusbx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=gwdrv.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ignis.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
npcap.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

 


Edited by usasma, 31 July 2017 - 06:37 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 ATCQ

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Posted 31 July 2017 - 08:20 PM

Upon shutting down my computer I got 'KERNEL_SECURITY_CHECK_FAILURE' again. Also uninstalled winpcap. 

Attached Files


Edited by ATCQ, 31 July 2017 - 08:22 PM.


#15 usasma

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Posted 01 August 2017 - 04:46 AM

This is not a Driver Verifier enabled memory dump.

Was Driver Verifier running?

 

Still looks like hardware to me.

Please start with this procedure:  http://www.carrona.org/strpdown.html

Good luck!

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Mon Jul 31 21:16:21.648 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\080117-6468-01.dmp]
Windows 8.1 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.18730.amd64fre.winblue_ltsb.170613-0600
System Uptime:0 days 11:51:39.335
Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
BugCheck 139, {3, ffffd00022006680, ffffd000220065d8, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00022006680, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000220065d8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  bdagent.exe
FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  V1.13
  BIOS Release Date             02/16/2016
  Manufacturer                  MSI
  Product Name                  MS-7917
  Baseboard Product             Z97 GAMING 5 (MS-7917)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Jul 31 21:16:21.648 2017 (UTC - 4:00)**************************
intelppm.sys                 Thu Aug 22 04:46:35 2013 (5215CFEB)
ffusb2audio.sys              Wed Sep 25 09:40:36 2013 (5242E7D4)
ts_arnusbx.sys               Fri Mar 21 15:58:36 2014 (532C99EC)
gwdrv.sys                    Fri May 29 00:15:40 2015 (5567E7EC)
lgcoretemp.sys               Tue Jun  9 12:52:10 2015 (557719BA)
bdvedisk.sys                 Mon Nov 23 06:38:07 2015 (5652FA9F)
bwcW8x64.sys                 Fri Jan 22 17:07:20 2016 (56A2A818)
tap0901.sys                  Thu Apr 21 05:10:05 2016 (571898ED)
vmci.sys                     Sat Jun  4 04:08:00 2016 (57528C60)
LGVirHid.sys                 Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys              Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys                Mon Jun 13 14:47:08 2016 (575EFFAC)
trufos.sys                   Wed Jun 15 05:43:22 2016 (5761233A)
vsock.sys                    Wed Jun 22 04:09:14 2016 (576A47AA)
XtuAcpiDriver.sys            Tue Jun 28 05:05:03 2016 (57723DBF)
TeeDriverW8x64.sys           Thu Jul  7 17:27:40 2016 (577EC94C)
hcmon.sys                    Thu Aug 18 01:43:53 2016 (57B54B19)
gzflt.sys                    Fri Oct 28 05:28:18 2016 (58131A32)
VMNET.SYS                    Tue Dec 20 23:20:48 2016 (585A0320)
vmnetuserif.sys              Tue Dec 20 23:20:52 2016 (585A0324)
vmnetbridge.sys              Tue Dec 20 23:20:53 2016 (585A0325)
iaStorA.sys                  Thu Mar  9 11:23:39 2017 (58C1818B)
ignis.sys                    Mon Mar 13 08:41:49 2017 (58C6938D)
avc3.sys                     Tue Apr 18 05:02:07 2017 (58F5D60F)
avckf.sys                    Tue Apr 18 05:10:51 2017 (58F5D81B)
vstor2-mntapi20-shared.sys   Fri May  5 03:31:04 2017 (590C2A38)
bdfwfpf.sys                  Wed May 31 08:19:51 2017 (592EB4E7)
npcap.sys                    Tue Jun  6 11:25:40 2017 (5936C974)
vmx86.sys                    Tue Jun 13 23:37:50 2017 (5940AF8E)
nvlddmkm.sys                 Tue Jun 27 16:00:30 2017 (5952B95E)
idmwfp.sys                   Thu Jul 13 21:32:02 2017 (59681F12)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ffusb2audio.sys
ts_arnusbx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=gwdrv.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=bdvedisk.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ignis.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
npcap.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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