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Logitech G933 Microphone Detects No Sound

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#1 Sam_Maxis


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Posted 25 July 2017 - 12:07 AM


I was trying to help a friend of mine troubleshoot some issues with his headset... Well unfortunately I was poking around with the realtek audio manager and now my microphone does not pick up sound.

Windows detects my headset and microphone. I have them both set as the default devices. I have tried uninstalling and reinstalling the drivers for both Realtek and for the G933 as well as Logitech Gaming Software.

I also did a 'clean boot' to help check for issues with the headset and software incompatibilities


I thought that Logitech didn't rely on Realtek because this headset is connected via a USB dongle and not into a microphone or headset connection on the computer.

I can hear others and sounds just fine. However even if I touch the microphone, no sound is detected. I tried plugging it into another computer and I have the same results. I'm wondering if some setting is changed on the headset itself...

Any ideas? After so many reinstall and restarts, I'm stuck.

Edit: I can sometimes hear popping sounds when I unmute the mic. This did not used to happen. Perhaps my mic died at kind of an ironic time?

Edited by Sam_Maxis, 25 July 2017 - 12:24 AM.

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#2 Just_One_Question


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Posted 25 July 2017 - 05:27 AM

The fastest way to check and rule out the irony would be to try another microphone on borrow just to be sure, my friend.:)

#3 Sam_Maxis

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Posted 25 July 2017 - 10:39 PM

So I got the exact same headset and sure enough, I got hit by irony.... damn.

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