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scan found 2 unknown trojans, pc barely works


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39 replies to this topic

#31 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 08 August 2017 - 09:40 AM

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.
  • Do you still need help with this?
  • If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"The virgin will be with child and will give birth to a son, and they will call him Immanuel" - which means "God with us."

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#32 dman_starr

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Posted 10 August 2017 - 02:51 PM

I'm back. Sorry, I work 12 hour night shifts and it's been hard to make time. I will run farbar today and get back to you.

#33 dman_starr

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Posted 12 August 2017 - 11:50 PM

ix result of Farbar Recovery Scan Tool (x64) Version: 26-07-2017
Ran by Carolyn (12-08-2017 23:42:19) Run:3
Running from C:\Users\Carolyn\Desktop
Loaded Profiles: Carolyn (Available Profiles: Carolyn)
Boot Mode: Safe Mode (with Networking)
==============================================
 
fixlist content:
*****************
 
zip: C:\Windows\Minidump
 
*****************
 
================== Zip: ===================
C:\Windows\Minidump -> copied successfully to C:\Users\Carolyn\Desktop\12.08.2017_23.42.19.zip
=========== Zip: End ===========
 
==== End of Fixlog 23:42:19 ====


#34 dman_starr

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Posted 12 August 2017 - 11:51 PM

attachment

Attached Files



#35 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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Posted 13 August 2017 - 01:52 PM

Greetings,

These issues are not malware related so there is only so much help I will be able to offer.

There is only one Minidump report which is inconsistent with the Blue Screen activities you are reporting. When your system Blue Screens is there information left on the screen or does your compter restart?

Please do this.

===================================================

BlueScreenView

----------
  • Download BlueScreenView and save it to your desktop
  • Double click the BlueScreenView.exe file then click OK
  • Select Run, Next, then Next again
  • Click Install
  • When the scanning is complete, select Edit and Select All
  • Then click File and Save Selected Items
  • Save the report as BSOD.txt
  • Open BSOD.txt in Notepad, copy the entire content and paste it into your next reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • BSOD.txt

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"The virgin will be with child and will give birth to a son, and they will call him Immanuel" - which means "God with us."

#36 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 18 August 2017 - 12:37 PM

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.
  • Do you still need help with this?
  • If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"The virgin will be with child and will give birth to a son, and they will call him Immanuel" - which means "God with us."

#37 dman_starr

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Posted 19 August 2017 - 07:56 PM

On the blue screens it gives a minute or so countdown, I probably shut the PC down before that countdown finishes usually. Not sure if that matters. 

 

==================================================
Dump File         : 081217-51121-01.dmp
Crash Time        : 8/12/2017 10:59:07 PM
Bug Check String  : CRITICAL_OBJECT_TERMINATION
Bug Check Code    : 0x000000f4
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`08ec29c0
Parameter 3       : fffffa80`08ec2ca0
Parameter 4       : fffff800`03fd2600
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70e40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.23807 (win7sp1_ldr.170512-0600)
Processor         : x64
Crash Address     : ntoskrnl.exe+70e40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081217-51121-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 271,272
Dump File Time    : 8/12/2017 11:06:35 PM
==================================================


#38 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 19 August 2017 - 10:01 PM

Please run these.

===================================================

Farbar's Recovery Scan Tool - Run Fix in Normal or Safe Mode

--------------------
  • Right click on the FRST icon and select Run as administrator
  • Highlight the below information then hit the Ctrl + C keys at the same time
Start::
CMD: sfc /scannow
CMD: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >> "%userprofile%\desktop\sfcdetails.txt"
End::
  • Click Fix
  • Copy and paste the contents of the Fixlog.txt file in your reply.
===================================================

Driver Verifier

--------------------

Please complete the steps outlined by jcfriff2 in the Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista Forum.

Note: After each step under Make these selections - click Next to get to the next option.

Follow the instructions regarding how long to run Driver Verifier and what to do if a VERIFIER_ENABLED BSOD occurs.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • Fixlog
  • Driver Verifier information

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"The virgin will be with child and will give birth to a son, and they will call him Immanuel" - which means "God with us."

#39 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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Posted 23 August 2017 - 09:35 AM

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.
  • Do you still need help with this?
  • If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"The virgin will be with child and will give birth to a son, and they will call him Immanuel" - which means "God with us."

#40 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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  • Gender:Male
  • Location:California
  • Local time:07:17 PM

Posted 25 August 2017 - 09:07 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"The virgin will be with child and will give birth to a son, and they will call him Immanuel" - which means "God with us."




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