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Anti Virus

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2 replies to this topic

#1 Mike Paddock

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Posted 23 July 2017 - 06:50 AM


How can I safely delete Total AV anti virus from my windows 7 PC.

Many Thanks Mike

Edited by hamluis, 23 July 2017 - 07:21 AM.
Moved from Win 7 to AV/AM Software - Hamluis.

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#2 sikntired


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Posted 23 July 2017 - 07:14 AM

See if this helps, if not post back.


#3 quietman7


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Posted 23 July 2017 - 07:37 AM

The correct way to remove most Anti-virus programs is from within its program group Uninstall shortcut in Start Menu > All Programs or by using Apps & features in Windows 10 or Programs and Features (Add/Remove Programs) in Control Panel. If it's not listed there, the next step would be to open Window's Explorer, manually navigate to the program's folder itself, look for an uninstaller file (i.e. uninstall.exe) and double-click on it to run. In other cases you may have to launch the antivirus setup (installation) file and in the menu there may be options listed to Reinstall, Repair, or Remove (uninstall). Be sure to reboot the computer when done.

Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it. Revo provides a listing of all installed software by installation date and when removing a program, Revo does a more comprehensive job of searching for and removing related registry entries, files and folders.

In some instances uninstalling may fail, not work properly or result in continued detection by another anti-virus program after removal. Most anti-virus vendors provide clean-up utilities (removal tools) on their web sites to remove remnants left behind after uninstalling, or for a failed uninstall or failed reinstall. Remnants include related registry entries, files and folders created in various areas of the OS. It's always best to download directly from the vendor's site to ensure you are using the most current version of the uninstall utility as it is not uncommon for third-party hosting sites to have outdated versions which may not work properly.

Note: Sometimes the uninstall works more effectively if you first stop and disable the program's service (and associated processes in Task Manager) or perform the removal in safe mode so there are less processes which can interfere with the uninstallation.

If the above steps fail, you may have to reinstall the existing anti-virus software and then try uninstalling again with use of the vendor's removal tool.

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