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PC Not Detecting RAM


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#1 Artbuc

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Posted 23 July 2017 - 04:55 AM

Re: HP a1600n (Media Center) with Win 10 Creator

I have 4GB RAM installed but PC is detecting only 3GB. I installed additional RAM many years ago and PC recognized 4GB. I do not regularly check this so I have no idea when PC started seeing 3 vs 4GB installed RAM.

Does this mean one or more of my RAM sticks is defective? How would I check? Thanks.

Edited by Artbuc, 23 July 2017 - 04:58 AM.


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#2 SleepyDude

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Posted 23 July 2017 - 06:09 AM

Hi,

 

Are you running Windows 10 64 bits?

 

How many ram sticks you have installed?


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#3 Artbuc

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Posted 23 July 2017 - 06:53 AM

Scratch that request. Found my old memtest disc and I only have 3GB. Thought for sure I had 4...will have to physically check.

#4 dc3

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Posted 23 July 2017 - 12:17 PM

Download and run Speccy Snapshot to see what RAM you have installed.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens Click on File which is in the upper left portion of the screen, then click on Publish Snapshot.

In the following screen click on Copy to Clipboard.

 In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 


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