I'm new here. I used to have someone who helped me with my laptop problems but I moved across the world and now I have to do all the fixing myself. I'm not a laptop/computer expert at all but I most certainly am interested in becoming a expert or at least not such a noob as I am now. At this moment I think I have a virus on my laptop because all my files are encrypted and I don't know why and how to undo it. I've tried everything I could find on google to remove it but unfortunately it didn't work and all my files are still encrypted. I hope that this forum can help me out. But since this topic is about introduction, I'll post more about my encryption problem on the appropriate topic.