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After DELL "Update" Audio Driver Sound Level barely audible


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#1 JayJax

JayJax

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  • Gender:Male
  • Location:Lee's Summit Missouri
  • Local time:10:24 AM

Posted 22 July 2017 - 01:04 PM

The sound on this laptop has never been anything to write home about but after this update a few days ago its almost impossible to hear videos with any degree of clarity.

 

Other than getting a plug-in speaker does anyone have any ideas?  

 

The built-in speakers are "Realtek Audio" and it has enhancements sound effects that used to improve things a little but now other than adding a sort of "echo" sound they don't increase volume.  They are choices like "rock quarry" "alley" "mountains" etc.

 

I attached 2 clips about the audio devices on the laptop that says AMD High Definition Audio not plugged in and it has said this from the very first day I got this laptop and tried to get help from Dell about it but never got anywhere they just kept asking more information.

 

The other clip says Real-Tek Stereo Mix Disabled and I don't know how or why I would have disabled it except by accident so I don't know how to change it.

 

A little about my computer from my profile: 

 

 

  • Motherboard
    Inspiron 3541 CNInspiron 35417620649J02E4
  • Ram
    4 GB
  • Storage
    499 GB
  • Video Card
    ATI Radeon HD 4670
  • Soundcard
    Realtek Semiconductor Corp. Driver Version 6.0.1.7161, 1-21-2014
  • Power Supply
    Lithium ION DELL FW1MN31 SMP-SDI2.8

Attached Files


Edited by JayJax, 22 July 2017 - 01:33 PM.


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