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Posted 21 July 2017 - 04:12 AM
Posted 21 July 2017 - 05:31 PM
First, if you restore to another point and does not work then you should restore to the point you did BEFORE restoring to another point... Let me guess, you didn't do it because Malware Bytes geniuses didn't tell you. Now your system is screwed.
Reinstall the OS.
If the problems persist after reinstalling try my answer here.
Posted 21 July 2017 - 09:42 PM
Do you mean undoing the restore? Or just doing another restore to a point before I performed the first one?
I think it only gave me two options for the restore and I chose the earliest. I performed it on the 19th and it took me back to the 11th.
Do you know what the problem is and how does an OS reinstall fix it?
Posted 28 July 2017 - 03:40 PM
It doesn't matter. Your OS is screwed by the restoration point. A new installation of the system is needed.
Posted 29 July 2017 - 07:00 PM
You have two sets of problems here.
One with the computer, the HP, and that sounds like an OS problem probably due to an interrupted update. For this, you need to go and start a topic in the Win 8/8.1 section of BC where those who know their way around Win 8.1 will help.
The other is with your internet connection since after you changed computers yur internet worked for a while and then went down again. It is unlikely that the browsers and LAN/WAN systems on two computers would go down at the same time.
Because at the moment these two problems are hopelessly mixed up in this thread I am going to close it and request that, as well as the new topic in 8/8.1 you start another topic in the Networking section of BC. Describe your problem and include - if you know them - makes and models for your router/modem and who your ISP is as well as the makes, models and OS on your two computers.
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