Got one of these BSODs a day or two after purchasing a new-open-box computer from an eBay seller The computer looked completely unused, and is a Toshiba C50-C1500 with an i3-5005u. Nothing fancy, but all I need. I'm running Windows 7 professional, which the seller already had loaded on the computer. All I had to do was change the username to one I liked, and I was good to go.
In any case, I was able to shut down and restart...and was good to go for about a week and a half. Then I got my second Bad_Pool-Caller BSOD (tonight).
I was able to shut down and restart OK, but this time I became interested in making sure it doesn't happen a 3rd time.
I'm not a computer genius, but tried many things to detect a problem:
sfc/scannow came back just fine
Ran a hard disk check and memory check from the Bios. Everything OK.
Ran a full Microsoft security Essentials scan, a full Malware Bytes scan, and an AdwCleaner scan. Everything came back clean.
Ran a Memtest86+ from a USB for about 40 minutes, in order to check the RAM (1-1/2 passes). No errors.
Finally, I ran a WhoCrashed (Home Edition) scan, in order to read the dump files from tonight's BSOD.
WhoCrashed came back with the following:
I checked my WIFI driver, and it was Intel Wireless Wifi Link Driver 17.16.04, which is the latest update Toshiba has on their site (from 2016).
I then went to Intel's site, and was able to download version 220.127.116.11, which came out in May of this year. I installed this driver, and everything is fine for now.
So, what do you think? Should this solve the problem, or are there further steps I should take. I'm all ears if anyone thinks I should take this further.
Edited by Revellion, 20 July 2017 - 02:04 AM.