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I Need Help! high cpu spikes and computer freezes on idle.


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#1 ScorcH457

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Posted 19 July 2017 - 11:57 PM

so to start it off I factory reset my PC a few days ago. its started acting up as soon as i reset it to original settings.

this computer is a prebuilt that is pretty old but i dont have enough money right now to upgrade so i need to prolong the life of this one.

 

*what iv done since then on my pc*

 

*updated all drivers

*updated my BIOS.

(7.06 to 7.23)

*cleaned inside of pc/case.

*searched for 3 days on how to fix this problem.

*checked with process exploror.

*i have normally 1.0-2.0 interupts and dpcs.

*cant seem to get this to go away either.

*disabled superfetch because it was taking 200,000k cpu power.

*gained multiple headaches in the process.

*installed steam and counter strike.

*installed Guild wars 2.

*checked for viruses with malwarebytes free ed.

*cleaned pc with ccleaner pro, including registry errors.

*turned off sound enhancements.

*tried reinstalling Nvidia drivers from scratch including a clean uninstall and reinstalled.

*turned off any real-time programs. 

*all windows updates,firewall,defender is turned of to try and fix this problem.

 

 

-more information-

 *in processes tab i have 55-59 processes running with all users box checked

*when i move my mouse the cpu usage spikes by 30%

*10 second intervals in cpu spikes that freeze whole pc for 2-3 sec

*depression lmoa

*iv also noticed recently that no voice communications in games work

(tested with Counter strike: Global offensive) with voice_enable 1 on 

 

 

model number for HP computer Desktop: p6-2108p

 

if you can give any information, giving the topic it would be of much help.

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Edited by ScorcH457, 20 July 2017 - 03:10 PM.


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#2 JohnC_21

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Posted 20 July 2017 - 07:32 AM

Do you still get the spikes on a clean boot?

 

https://www.winhelp.us/clean-boot-windows.html

 

Just a guess but on a clean install there may be an issue with the computer searching for updates which can occur on clean installs. Disable the Windows Update Service in Services.



#3 ScorcH457

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Posted 20 July 2017 - 02:57 PM

Do you still get the spikes on a clean boot?

 

https://www.winhelp.us/clean-boot-windows.html

 

Just a guess but on a clean install there may be an issue with the computer searching for updates which can occur on clean installs. Disable the Windows Update Service in Services.

i have already disabled all auto updaters and real time scans on my pc il try a clean boot though



#4 ScorcH457

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Posted 20 July 2017 - 03:04 PM

Do you still get the spikes on a clean boot?

 

https://www.winhelp.us/clean-boot-windows.html

 

Just a guess but on a clean install there may be an issue with the computer searching for updates which can occur on clean installs. Disable the Windows Update Service in Services.

ok so i tried clean boot mode but it still spikes to 25-30% when i move my mouse or type anything. i took a screenshot of it and posted it also.

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#5 JohnC_21

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Posted 20 July 2017 - 03:33 PM

Under the Performance tab click Resource Monitor. In the upper pane is the processes. Move your mouse and click on the process that shows the CPU spike. Check the box next to it and in the lower pane will be the associated service that is causing the spike.



#6 ScorcH457

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Posted 20 July 2017 - 11:50 PM

Under the Performance tab click Resource Monitor. In the upper pane is the processes. Move your mouse and click on the process that shows the CPU spike. Check the box next to it and in the lower pane will be the associated service that is causing the spike.

i have done this and the file was audiodg.exe 

 

(ps) i fixed the voice comms. not working, but the cpu spikes still persist



#7 JohnC_21

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Posted 21 July 2017 - 06:34 AM

This from Lenovo may help.

 

https://support.lenovo.com/us/en/solutions/ht069905



#8 ScorcH457

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Posted 22 July 2017 - 12:34 AM

iv done that already



#9 JohnC_21

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Posted 22 July 2017 - 09:08 AM

Under the Advanced tab of Speaker Properties is the quality set to 16bit 44100 Hz? Also see if changing your power plan to High Performance helps.



#10 ScorcH457

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Posted 22 July 2017 - 09:38 AM

Under the Advanced tab of Speaker Properties is the quality set to 16bit 44100 Hz? Also see if changing your power plan to High Performance helps.

il check for the speaker props and iv already done the power plan on high, (i try to keep this thing as optimized as possible because gaming on low-end pcs are super unreliable! all the way from disk defrag to cleaning my hard drive with ccleaner pro on a weekly (sometimes daily) basis lol

 

edit: its set to: 24 bit 48000 (studio quality)(this is what it was set on default)

 

(i put it on the one you said but still get spikes of up to 90% just from changing windows (ie clicking off of task manager onto chrome)

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Edited by ScorcH457, 22 July 2017 - 09:47 AM.


#11 JohnC_21

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Posted 22 July 2017 - 09:53 AM

Were the drivers updated through HPs support site or through the manufacturer's site? If a Realtek HD audio chipset there may be a later driver available on Realtek's site.

 

Other than the above I am really out of ideas on this one, sorry. Hopefully somebody on the forum can think of something else. 



#12 ScorcH457

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Posted 22 July 2017 - 10:11 AM

Were the drivers updated through HPs support site or through the manufacturer's site? If a Realtek HD audio chipset there may be a later driver available on Realtek's site.

 

Other than the above I am really out of ideas on this one, sorry. Hopefully somebody on the forum can think of something else. 

i used the HP website to update them, and thanks for at least trying to help! :)



#13 JohnC_21

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Posted 22 July 2017 - 10:24 AM

No problem.

On the sound device in Device Manager right click the device, select Properties, and under the Details tab select Hardware IDs in the dropdown box. Copy and Paste the first line.



#14 ScorcH457

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Posted 24 July 2017 - 04:15 PM

im up to here but what exactly am i looking for?

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#15 JohnC_21

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Posted 24 July 2017 - 04:27 PM

Not really, but this is a Realtek HD audio chipset so there is only one driver available

 

http://www.realtek.com.tw/downloads/downloadsview.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

 

64bits Vista, Windows7, Windows8, Windows8.1, Windows10 Driver only (Executable file) R2.81 2017/1/13 217554k

 

Once installed open control panel Category > Large icons. You should see a Realtek HD icon. Clicking that will give you more settings to play with.






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