First off, I greatly appreciate you taking the time to read this. Any help would be greatly appreciated, emergency situation I need to go on air soon and do not even have songs uploaded tagged etc and I am sick and disabled with chronic terminal conditions and this is just getting so frustrating as I spent an entire day trying to fix it yesterday until this morning and it was running fine again.
First thing that occurred was the Popup RDN\Trojan.worm!055BCC2742505 INFECTION window that wouldn't let me do a thing on my computer. I have a Aspire VX 15. I am just attaching everything I have photos from phone or screen shots for starting yesterday through today. Okay so first yesterday what I did was follow the steps to reboot in safe mode and remove trojan i found it said then open control panel from typing in appwiz into run etc and got to the control panel, I was not able to find any suspicious programs to uninstall but did uninstall stuff I did not need or was installed updated etc from the store on windows recently program wise.
I then typed in msconfig and was not able to even see the task manager as it kept flashing i couldn't get a picture even so I stopped and had to restart i did so and ran spyhunter and it found search-startpage.com(2 objects) and other things ill attach photos. I then was not able to pay for this so i used the free spybot or whatever its called and removed items. I also had used another program that had a 30 day free trial with security for banking install as well, deleted that today as well as all other 2 malware programs. The reason being is I went to sleep this morning with a computer running fine, today went to start getting my music ready for the radio show and the pop up that won't go away saying a problem has occurred in bitdefender threat scanner. A file containing error info has been created etc. (attached photo)
My computer has been running slow from the startup it sometimes is not responsive when the login screen happens. I had did a local sign in versus using my google microsoft log in and then reset up the windows sign in so i had what i needed on my computer. I now am not able to get this pop up to go away, i can't risk my job which mind you is nonprofit I advocate and try to raise awareness for parents with disabilities illness as I have a 3 year old and suffer from chronic medically emergent diagnoses and don't get any help or assistance her father works all the time just to barely get us by. (Regardless sorry for extra info) I support music i enjoy and am trying to make something for myself to get paid maybe someday so I can leave something for my daughter and fiance to have when I am not here any longer, as my medical conditions have drained all of our funds and we are past due on everything and well life is difficult I am positive and try to do good but stuff like this just gets on my nerves! lol
I just reinstalled Spyhunter 4 to at least see what is going on now. Now I am getting different results. I have attached those as well.
I also attached the screen shot of the developer settings in my windows control panel and the computer workplace i am not able to remove. I had purchased this from Lebbakens Rent to own and we have an agreement etc that i pay so and so amount and if i don't they come harass me to get it etc, so I am wondering if their is a way they are monitoring me I have tried to see that but is that why the inability to get rid of the workplace etc is going on. It still says Lebbakens as some of the names for file locations etc. I am the user metalmama they are lebbakens.
Please help, I can't lose my job, i literally am paying almost all my disability to have this computer as my last laptop was dropped on the floor by my toddler. Sorry for venting but yes this site fits my BLEEPING computer.
And since when do laptops not have cd drives? side note I needed a cd rom to upload my music lol and unfortunately did not check to see if this even had one hahaha, but did not know that in the three years since I have been sick etc not in the stores etc that cd roms were not a thing anymore on most computers.
I will attach all the issues I am having now. First program I used on 7.18 was spyhunter, then I realized I cant pay for it so I downloaded Spybot and another program. Spybot was 2nd results, last ones were the other image I have attached from 7.18. I uninstalled all of these today and once things acted up again I reinstalled spyhunter as it was the most accurate I felt, but does not fix anything. I have attached the results from today that are different than yesterdays as well.
Thank you so much!
A frustrated sick mom who needs any help she can get!