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Frequent Crashing BSODs in Windows 10


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#1 marcusmagnus

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Posted 18 July 2017 - 02:53 PM

Speccy

 

Hi All, I've been having a hell of a time trying to figure out what is causing my BSODs it seems it might be memory related, but my 12+hr mem64test shows no errors.

 

Here are my logs and snapshot above.

 

Most often the crashes occur during games of Player Unknown, which is in Alpha, but they also occur while playing other more complete games such as Galactic Civs 3, Rocket League, etc

 

 

Any help would be appreciated.

Attached Files



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#2 usasma

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Posted 19 July 2017 - 05:35 AM

Please post the Speccy report so we can see the details of your system.

 

Your UEFI/BIOS (version  1801) dates from 2011.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

E: drive only has 0.6% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.

You have at least 3 hard drives.  What is the make/model/wattage and age of your Power Supply?

This device is disabled in Device Manager.  Did you deliberately disable it?  If so, why did you disable it?

 

Multimedia Audio Controller    PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00\5&D93DF5B&0&0000E6    This device is disabled.

Please re-enable the device, then update it's drivers to the latest, W10 compatible version.  If you'd like, then feel free to disable the device again.

FYI - drivers remain in memory even when devices are disabled,

 

The dump files seem to point to a hardware problem, most likely with memory or video.

Please run ALL of these free hardware tests:  http://www.carrona.org/hwdiag.html

Let us know the results and we'll move on from there.

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Sun Jul 16 09:57:12.015 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071617-5562-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 23:37:03.268
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1000007E, {ffffffffc0000005, fffff800a5ad5b03, ffffe101e97ad158, ffffe101e97ac9a0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800a5ad5b03, The address that the exception occurred at
Arg3: ffffe101e97ad158, Exception Record Address
Arg4: ffffe101e97ac9a0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3400
  BIOS Version                  1801
  BIOS Release Date             06/08/2011
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             SABERTOOTH P67
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 11 17:41:51.081 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071117-6265-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:23:10.727
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :memory_corruption
BugCheck 3B, {c0000005, fffff80fde5622ef, ffffb600ee0fc770, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80fde5622ef, Address of the instruction which caused the bugcheck
Arg3: ffffb600ee0fc770, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  TslGame.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3400
  BIOS Version                  1801
  BIOS Release Date             06/08/2011
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             SABERTOOTH P67
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 10 19:57:37.282 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071017-5718-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 22:22:17.081
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 154, {ffffdc8084990000, ffff8d01320e2850, 1, 0}
BugCheck Info: UNEXPECTED_STORE_EXCEPTION (154)
Arguments:
Arg1: ffffdc8084990000, Pointer to the store context or data manager
Arg2: ffff8d01320e2850, Exception information
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x154_c0000420
PROCESS_NAME:  MemCompression
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3400
  BIOS Version                  1801
  BIOS Release Date             06/08/2011
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             SABERTOOTH P67
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Jul 16 09:57:12.015 2017 (UTC - 4:00)**************************
xboxgip.sys                 Wed Aug 13 09:22:13 1997 (33F1B505)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
iaStorAV.sys                Thu Feb 19 07:08:39 2015 (54E5D247)
MpKsl28baecde.sys           Tue May 19 21:50:37 2015 (555BE86D)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
mt7612US.sys                Wed Dec  9 01:44:11 2015 (5667CDBB)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
LGVirHid.sys                Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys             Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys               Mon Jun 13 14:47:08 2016 (575EFFAC)
ladfGSS.sys                 Wed Aug  3 17:57:17 2016 (57A268BD)
sshid.sys                   Mon Aug 22 14:24:21 2016 (57BB4355)
ssdevfactory.sys            Wed Oct 19 17:04:31 2016 (5807DFDF)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
BEDaisy.sys                 Tue Jan 10 22:01:10 2017 (58759FF6)
nvvad64v.sys                Wed Apr 12 04:06:41 2017 (58EDE011)
nvhda64v.sys                Tue May 16 09:02:27 2017 (591AF863)
nvlddmkm.sys                Tue Jun 27 16:02:17 2017 (5952B9C9)
SleepStudyHelper.sys        ***** Invalid 2023 Invalid 2023 Invalid
DevAuthE.sys                ***** Invalid 2037 Invalid 2037 Invalid
intelppm.sys                ***** Invalid 2007 Invalid 2007 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 11 17:41:51.081 2017 (UTC - 4:00)**************************
MpKslbc24b574.sys           Tue May 19 21:50:37 2015 (555BE86D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul 10 19:57:37.282 2017 (UTC - 4:00)**************************
MpKsl1deb7b97.sys           Tue May 19 21:50:37 2015 (555BE86D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  9 14:00:49.806 2017 (UTC - 4:00)**************************
xinputhid.sys               Fri Sep 14 16:07:23 2001 (3BA2637B)
MpKsl5d962db5.sys           Tue May 19 21:50:37 2015 (555BE86D)
nvlddmkm.sys                Wed Jun  7 19:03:57 2017 (5938865D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul  7 23:08:07.138 2017 (UTC - 4:00)**************************
MpKsl6600946c.sys           Tue May 19 21:50:37 2015 (555BE86D)


http://www.carrona.org/drivers/driver.php?id=xboxgip.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
MpKsl28baecde.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
mt7612US.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
ladfGSS.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=sshid.sys
http://www.carrona.org/drivers/driver.php?id=ssdevfactory.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=BEDaisy.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=DevAuthE.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
MpKslbc24b574.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl1deb7b97.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
xinputhid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl5d962db5.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
MpKsl6600946c.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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