Product Name: Pavilion p6-2022uk
Operating System: Microsoft Windows 7 Home Premium (64-bit)
Motherboard: H-Cupertino 2-H61-uATX (Cupertino2)
Your Bleeping Computer has had a high recommendation on Gizmo's website and so I hope that you will be able to guide me in a right direction in solving my issue. This is my first post here.
I'm helping a friend to get his Pavilion p6-2022uk desktop PC working again so that he can install his brand new Epson printer via USB.
During the printer installation I noticed that out of six USB ports attached to this HP desktop PC only 2 are working and
4 are no longer working. We made several attempts to revive the non working ports, but were not successful. Of the two remaining active ports the first USB is reserved for his keyboard and the second USB is reserved for his mouse.
The current state of the affairs is that we cannot proceed with printer installation via USB cable and my friend most adamantly does not wish to go the WiFi way for his new printer.
We even tried to feed External powered USB Hub plugged into one of the working USB ports in order to achieve printer installation, but again no success there. So the issue here really is non working, dead ports.
A couple of questions for you kind souls forumite experts.
1, what are the well-tested and tried methods to make dead USB ports working again?
2, Is there something blocking or preventing some or all of these four USB ports to come alive? Old unused
drivers or corrupted settings as a result of unsuccesful printer installs come to mind.
I woud dearly love to get a working solution to this issue and would really welcome any pointers and steps to be taken.
Edited by hamluis, 25 July 2017 - 06:44 PM.
Moved from Win 7 to Internal Hardware - Hamluis.