Hello everyone, my laptop has been acting weird lately as it randomly crash / restart. Done some research online and run few scan apparently am getting some errors from windows memory diagnostic indicating some hardware issue. Did memtest86 but not quite understand the report. Not confidence with the situation what's going on, also found some article saying could potentially be driver issue instead of hardware... Not sure what to do next, was hoping could get some advice to track down further to confirm what's the problem.
Machine: Asus G750J
CPU: Intel Quad Core i7-4700HQ, 2.4GHz
GPU: Nvdia GTX770m
OS: Windows 10 Home x64
When it crashes / restart?
- Streaming video from browser
- avg scanning
- super antispyware scanning
- Running `sfc/scannow` on cmd
Intel Processor Diagnostic Tool - PASS (attached - TESTRESULTS.TXT)
Windows Memory Diagnostic - FAIL (attached, saved from event viewer)
memtest86 - FAIL (attached memtest86.zip file - memissue.txt, memissue2.txt, memorydiagnostic-results__1102.txt, memorydiagnostic-results__1202.txt)
Also tried update windows and still crashing randomly
Any advices / tips how may these reports give me an adequate answer of the cause of error?
Edited by american-cheese, 19 July 2017 - 05:40 AM.