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The virus I have will not let me run exe files


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#1 ggnova321

ggnova321

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Posted 18 July 2017 - 06:25 AM

Sorry to say I have a virus and I cannot run any antivirus program as it will not let me run any EXE files. it comes back with "The Request Resource is in use"

 

I followed the below suggestion but even after changes and in safe mode it gives me the same response.

 

 Hello,didn't Avira want to do something with the BCO.exe so you didn't have to.

You sure it was BCO not BCU?

1) One says to try using the "Run With" File Association dialog to create a new association .exe <-> Application
No this is for "what program do i want to open file"

2) Another says to try to restore the register to an earlier Restore Point. A possibilty to try

3) Another says I should create a renamed copy of regedit.exe -> regedit.com and run it to merge the file WINXP_EXE_Fix.reg to restore the register keys. This one also says I should turn off System Restore before doing this ??? - Does anyone know why this, and whether it would delete existing Restore Points?? 

DO NOT turn it OFF... lets not play in the registry yet and especially not without backing it up first.

NOW>>>>>
This infection changes settings on your computer so that when you launch an executable, a file ending with .exe, it will instead launch the infection rather than the desired program. To fix this we must first download a Registry file that will fix these changes. From a clean computer, please download the following file and save it to a removable media such as a CD/DVD, external Drive, or USB flash drive.

FixNCR.reg

insert the removable device into the infected computer and open the folder the drive letter associated with it. You should now see the FixNCR.reg file that you had downloaded onto it. Double-click on the FixNCR.reg file to fix the Registry on your infected computer.




Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.

 

Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer. 
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. 
Select the option for Safe Mode with Networking using the arrow keys. 
Then press enter on your keyboard to boot into Safe Mode



>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill

  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.


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#2 buddy215

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Posted 18 July 2017 - 08:28 AM

Welcome to BC...

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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