Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browsers won't load any page on Windows Vista Home Premium


  • Please log in to reply
14 replies to this topic

#1 Ragnaroak

Ragnaroak

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 03:55 PM

Hello friends!
I've been having recently a lot of problems with my browsers. Everything was fine until last Thursday when I couldn't get chrome to load anything. Sometimes I get a white loading page, sometimes it manages to load part of the page.

On Friday I ran Malware Bytes and didn't found anything (I ran it in safe mode, and in safe mode chrome does load the pages). On the reboot the system ran CHKDSK but I couldn't make chrome work. I tried on opera and it was the same. On Saturday I ran a quick scan from Avast didn't found anything. Then I ran a another check up of Avast from the start which ended at 1.15 of Sunday. Couldn't get to load a page. Then I restored the system from a previous working date (may of this year) and it worked. I could get on YouTube, Facebook, Reddit. I even got the chance to download some files. But today everything is the same as the previous days. I can't longer restore the system.

I've even run this commands on cmd with no positive results

ipconfig /flushdns
netsh winsock reset

I'm now running sfc /scannow

I've also reset the modem and the problem persists. Hope someone can help. Excuse my English, it's not my first language.

BC AdBot (Login to Remove)

 


#2 mikey11

mikey11

  • Members
  • 629 posts
  • OFFLINE
  •  
  • Local time:10:38 AM

Posted 17 July 2017 - 03:58 PM

start by running adwcleaner, then malwarebytes again,

 

run them in that order, in regular mode, not safe mode, even if they take forever to run


Edited by mikey11, 17 July 2017 - 03:59 PM.


#3 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 04:32 PM

I ran adwcleaner and it found 80 issues, but at the time of deleting them it stucks and remains non responsive.

Do I run it again or go to Malwarebytes?

Edited by Ragnaroak, 17 July 2017 - 04:36 PM.


#4 mikey11

mikey11

  • Members
  • 629 posts
  • OFFLINE
  •  
  • Local time:10:38 AM

Posted 17 July 2017 - 04:50 PM

try adwcleaner a few more times,

 

if it keeps doing the same thing run it in safe mode



#5 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 04:54 PM

On it, i'll report as soon as I get a result. Thank you very much

#6 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 07:30 PM

I ran adwcleaner again and it found 88 issues. This time it delete everything. After the reboot I ran malwarebytes. It found 3 issues, after the reboot I tried again to open chrome and opera, still can't connect

#7 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:38 AM

Posted 17 July 2017 - 07:38 PM

Power your router off for 10 minutes, then power it back on.



#8 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 07:57 PM

Still can't connect :(

#9 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:38 AM

Posted 17 July 2017 - 08:00 PM

Make sure the system is connected to the router.

In the Search box, type cmd.exe and double click on the result to start the Command prompt.

At the command line, type ipconfig /all > network.txt and press Enter.

This will create a text file named network.txt in the C:\Users\<Your User Name> folder.
 
Open the file in Notepad, and copy/paste the text in the thread.
 



#10 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 08:17 PM

Didn't create it

Edit: finally created it, it will take me a little bit to post it

Edited by Ragnaroak, 17 July 2017 - 08:32 PM.


#11 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 08:46 PM

Ok, here it is. Sorry if I'm making a double post. Also, it's in Spanish, but I can help with the translation if needed:

 

----

 

Configuraci¢n IP de Windows
 
   Nombre de host. . . . . . . . . : Gerardo1
   Sufijo DNS principal  . . . . . : 
   Tipo de nodo. . . . . . . . . . : h¡brido
   Enrutamiento IP habilitado. . . : no
   Proxy WINS habilitado . . . . . : no
 
Adaptador de Ethernet Conexi¢n de  rea local:
 
   Sufijo DNS espec¡fico para la conexi¢n. . : 
   Descripci¢n . . . . . . . . . . . . . . . : Conexi¢n de red Intel® PRO/100 VE
   Direcci¢n f¡sica. . . . . . . . . . . . . : 00-1A-92-EB-28-ED
   DHCP habilitado . . . . . . . . . . . . . : s¡
   Configuraci¢n autom tica habilitada . . . : s¡
   V¡nculo: direcci¢n IPv6 local. . . : fe80::885f:d8ba:6d64:6d5a%8(Preferido) 
   Direcci¢n IPv4. . . . . . . . . . . . . . : 10.0.0.4(Preferido) 
   M scara de subred . . . . . . . . . . . . : 255.255.255.0
   Concesi¢n obtenida. . . . . . . . . . . . : lunes, 17 de julio de 2017 07:18:37 p.m.
   La concesi¢n expira . . . . . . . . . . . : lunes, 24 de julio de 2017 07:18:36 p.m.
   Puerta de enlace predeterminada . . . . . : 10.0.0.1
   Servidor DHCP . . . . . . . . . . . . . . : 10.0.0.1
   IAID DHCPv6 . . . . . . . . . . . . . . . : 201333394
   DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-0D-DD-61-73-00-1A-92-EB-28-ED
   Servidores DNS. . . . . . . . . . . . . . : 10.2.9.18
                                       10.2.9.180
   NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado
 
Adaptador de t£nel Conexi¢n de  rea local* 6:
 
   Sufijo DNS espec¡fico para la conexi¢n. . : 
   Descripci¢n . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Direcci¢n f¡sica. . . . . . . . . . . . . : 02-00-54-55-4E-01
   DHCP habilitado . . . . . . . . . . . . . : no
   Configuraci¢n autom tica habilitada . . . : s¡
   Direcci¢n IPv6 . . . . . . . . . . : 2001:0:5ef5:79fd:4ed:3fca:4227:3a95(Preferido) 
   V¡nculo: direcci¢n IPv6 local. . . : fe80::4ed:3fca:4227:3a95%9(Preferido) 
   Puerta de enlace predeterminada . . . . . : ::
   NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado
 
Adaptador de t£nel Conexi¢n de  rea local* 10:
 
   Estado de los medios. . . . . . . . . . . : medios desconectados
   Sufijo DNS espec¡fico para la conexi¢n. . : 
   Descripci¢n . . . . . . . . . . . . . . . : isatap.{6420B90D-E0C2-4ACB-954A-CB87566B750F}
   Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP habilitado . . . . . . . . . . . . . : no
   Configuraci¢n autom tica habilitada . . . : s¡


#12 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:38 AM

Posted 17 July 2017 - 08:52 PM

Looks good.

 

I suspect Avast...it is known for performance issues.

 

Disable (don't uninstall) Avast and see if you can connect.

 

I would recommend replacing Avast with something like Panda Cloud.



#13 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 09:24 PM

It seems that Avast was creating the problem. I'm gonna keep navigating to see if everything return to normal. Would you advise me to uninstall Avast and install Panda Cloud?


Edited by Ragnaroak, 17 July 2017 - 09:24 PM.


#14 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:38 AM

Posted 17 July 2017 - 09:34 PM

I would.



#15 Ragnaroak

Ragnaroak
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:03:38 PM

Posted 17 July 2017 - 10:40 PM

Gonna try it then, hopefully, tomorrow keeps working. Thank you mate






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users