Hi everyone, I got a security alert in Windows 7 starting about a week ago. I viewed the certificate and it showed the *.btrll.com ad/malware.
It only appears on 1 instant messaging program I use called Viber. It's not too popular in the US but it's big in Europe. Anyway I've been using it for an entire year, flawless. But about 2 months ago Viber implemented small ads on the bottom left corner.
I had no problems until this one ad appeared a few days ago. The ad shows a black dog playing in the snow with its owner. As soon as this ad appears, the security alerts quickly begin popping up. I have to close each one, about 20 to 30 instances. The ad is a recurring part of a loop of ads. Once it switches to the next ad everything is fine.
So far I've run Malwarbytes, AdwCleaner, Adware Removal Tool, Spybot S&D but nothing has removed it. I use Chrome for my browser for many years. That's all I can think of. I would be very grateful for any help that the staff or members of bleepingcomputer.com would provide.
Thanks for your time.