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Gateway MS2273 not showing boot options


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7 replies to this topic

#1 mystic12

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Posted 17 July 2017 - 07:35 AM

Hey guys, I wish to reload win10, tried a few times both tapping and pressing F2 at the logo screen [also Esc, Del, f8. f10, FN+F8] but it goes directly to windows. Also not seeing a recovery or factory reset option, help please?


Edited by mystic12, 17 July 2017 - 07:57 AM.


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#2 dc3

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Posted 17 July 2017 - 08:03 AM

Try doing a Reset.

 

A Windows 10 Reset will reinstall the operating system.  You have the option to keep your personal files or remove them.  Any third party programs that you installed will be uninstalled during this process.

1. Open the Start Menu and click/tap of Settings.

When Settings opens select Update & Security

2. Click/tap on Recovery, then Get Started.

3. You will now have the option to Keep my files or Remove everything.  Click/tap on the option you want.

4. You will now receive the message Getting things ready, Windows will list the programs which you will need to reinstall.  You may find it beneficial to copy these programs for a reference later.  When the list of programs is shown click/tap on Next.

5. You will now receive the message Ready to reset this PC, select Reset.

The installation will continue without any need to make any other selections.


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#3 mystic12

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Posted 17 July 2017 - 08:10 AM

You know, i had gone to that same screen before but didn;t notice the Recovery tab, getting it done now, thanks a million!



#4 dc3

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Posted 17 July 2017 - 09:35 AM

Let us know how it goes.


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#5 mystic12

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Posted 17 July 2017 - 01:08 PM

It went well, thanks again.



#6 dc3

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Posted 17 July 2017 - 01:33 PM

Did this resolve your issue?


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#7 mystic12

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Posted 17 July 2017 - 01:36 PM

yes



#8 dc3

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Posted 17 July 2017 - 01:46 PM

Happy computing.


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