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Windows don't responding at start, then i restart, then that work good.


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#1 harmonium

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Posted 16 July 2017 - 07:11 PM

Hello everyone,

 

I have a problem since some day now, when i turn on the computer, everything fine i see my name and then i go to the destkop, then i see the blue wheel who keep loading something forever, and after some moment i have a little window who pop up who tell me window don't responding, i can close it or wait.

 

If i close it i have a black screen with white cursor, then i restart the computer.

 

If i wait, well i can wait forever i think.

 

If i restart the computer, everything work fine without any problem at all. Its my only problem i have.

 

Can anyone find a solution for it ? Its new, i have not experienced this problem before !

 

Thanks a lot.



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#2 FreeBooter

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Posted 16 July 2017 - 07:47 PM

Hi harmonium


 

I would like to have you run a Clean Boot.
 
How to perform a Clean Boot.

Warning:  Disabling items in Services or Startup may leave your anitivirus disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

  Press the 7W6b39o.png keys to open Run, then type msconfig in the search box.  This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1)  Click/tap on the General tab.

(2)  Click/tap on the Selective startup option.

(3)  Remove the check mark in the Load startup items  check box.

0JgaJnG.png

4.  Click on the Services tab.

5.  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6.  Click Disable all, this will remove all of the check marks in the Services list.

MKox8LE.png

7.  Click on Hide all Microsoft services.  Click on Apply then OK

wY6gGEv.png

Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

Let me know if the problem persists after restarting the computer.



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#3 harmonium

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Posted 16 July 2017 - 08:19 PM

Hello,

 

I just did it, then restart, my computer restart without any problem !

 

Another thing i can see, is the ram used by my computer is at 37%, and before that was all the time at 55%+.

 

My computer run more fast, my anti virus (mcafee) is still active, everything work fine.

 

Did i need enable some service back ? Or i let the computer like this ?



#4 FreeBooter

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Posted 16 July 2017 - 08:32 PM

You need to find out which startup service or program you have disabled causing the issue. To do that you need to enable few services and startup programs and restart your computer you will do this till issue comes back then you will know one or more last few enabled startup items causing the issue. You will one at time disable last enabled startup items and each time you have disabled a startup item restart your computer to find out if problem resolves if it does then you have found the cause of the problem its the last disabled startup item causing the problem.



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#5 harmonium

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Posted 16 July 2017 - 08:53 PM

Ok thanks i will give some try. Thanks for help like everytime :bananas:



#6 FreeBooter

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Posted 16 July 2017 - 09:04 PM

You are very  welcome!



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#7 harmonium

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Posted 16 July 2017 - 09:06 PM

I have enable some process who was usefull for me, and still no problem for the moment, the other process i don't realy need them so i will give some try. But i need to see tomorow when i turn on the computer, because maybe restart don't trigger the problem.



#8 FreeBooter

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Posted 16 July 2017 - 09:21 PM

I understand keep us up to date please.



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#9 harmonium

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Posted 19 July 2017 - 09:06 AM

Hi again :bananas:

 

So two day without any problem ! I think my problem is realy solved ! Thanks a lot for help, i am happy when everything work fine.



#10 FreeBooter

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Posted 19 July 2017 - 01:41 PM

We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!



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#11 msdhoni

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Posted 22 July 2017 - 07:14 AM

I have to turn on win10  twice , pw  twice, and freezies too before computer start.

Will your above recommendations work for my problem.

Thank you.






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