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Internet explorer cannot Display the webpage


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#1 Jvargas20122

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Posted 16 July 2017 - 12:00 AM

Im using an HP G60 Notebook PC. This computer is running windows vista home premium.

I can't see webpages, even though I'm connected to my network. I receive the message, "Internet explorer cannot display the webpage" when the mouse hovers above the IE tab. Note that if I access the control panel, then network & sharing center, I can see a larger red X between the network and the internet icons. This X appears intermittently. So far I have tried the following to troubleshoot, but have been unsuccessful:

-Powercycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.


-Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

 
-Flush the DNS:
1. Go to your start menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "ipconfig /flushdns" without quotes, and press enter.
4. Test.



-Reset the TCP/IP settings on your PC:
1. Go to your start menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

-Reset the winsock catalogue:
1. Go to your start menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Unfortunately the issue persists. Please advise what I can do to further troubleshoot the issue. My iPad, iPhone, and PS3 are all connected and working just fine.

Edit:
I have also deleted my temporary internet files:
Start > key %temp% > delete files
&
Cleared my browser history:
Start > control panel > internet options > delete > check all boxes > delete

Edited by Jvargas20122, 16 July 2017 - 01:39 AM.


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#2 jwoods301

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Posted 16 July 2017 - 01:30 AM

See this Microsoft article...

 

https://support.microsoft.com/en-us/help/956196/internet-explorer-cannot-display-the-webpage-error



#3 Jvargas20122

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Posted 16 July 2017 - 01:36 AM

Thank you for that. Unfortunately I have tried that. It did not work. I also deleted my temp files.
Any other suggestions would be greatly appreciated.
Thank you

#4 jwoods301

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Posted 16 July 2017 - 01:57 AM

Have you tried using another browser?

 

Firefox ESR (which will run on Vista) -

 

https://www.mozilla.org/en-US/firefox/organizations/

 

If it works with Firefox,  do a reset of Internet Explorer.



#5 opera

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Posted 16 July 2017 - 02:02 AM

Also does it work normally if you boot into safe mode with networking and run IE?






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