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Ridiculous constantly scrolling issue


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#1 Georgian

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Posted 15 July 2017 - 10:38 PM

I'm back here because I'm fed up with this. I have a Windows 10 laptop (upgraded from Windows 8) and there will be times where it just constantly starts scrolling and it's very hard for me to stop. It has nothing to do with a scroll wheel on a mouse as I just use the touchpad on the laptop as my mouse and when it's doing it, when I turn on my laptop, it will often give off a long string of beeps/clicking noises before it turns on just fine.

 

Usually in the past it'd just do this for a day or two before stopping, but it's been three days now and it hasn't stopped and I've decided I'm completely fed up with this and I'm going to ask for advice. Is there any way to stop this?

 

I'm pretty sure that this is also not a virus either. I'm sure that now that I've asked for advice I'm going to turn my computer on tomorrow and this will have stopped but if not I need help.



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#2 stavros3000

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Posted 17 July 2017 - 08:47 AM

Hi,

 

Have you tried reinstalling the touchpad drivers?



#3 britechguy

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Posted 17 July 2017 - 09:15 AM

Have you looked at what the settings are on your mousepad?   This sounds like coasting could be enabled and that the trigger for same is "hypersensitive."

 

I hate coasting so disabled it a long time ago.  It's usually a part of the scrolling settings.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#4 Georgian

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Posted 18 July 2017 - 02:11 PM

I should've also mentioned that I had a broken down arrow key (it had been broken for a while). Using KeyTweak to turn the down arrow key off seems to have stopped the ridiculous scrolling...for now but the thing is, I don't think it was stuck or anything. So I'm not sure it was that.

 

My computer is still doing it's beep/click noises thing though before turning on and it's really annoying.



#5 malwaredpc

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Posted 18 July 2017 - 06:25 PM

I should've also mentioned that I had a broken down arrow key (it had been broken for a while). Using KeyTweak to turn the down arrow key off seems to have stopped the ridiculous scrolling...for now but the thing is, I don't think it was stuck or anything. So I'm not sure it was that.

 

My computer is still doing it's beep/click noises thing though before turning on and it's really annoying.

I was about to ask if you bend over your keyboard. The beeps indicates a repetitive key being press. Obviously your keyboard is the culprit.



#6 britechguy

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Posted 18 July 2017 - 06:51 PM

 

I should've also mentioned that I had a broken down arrow key (it had been broken for a while). Using KeyTweak to turn the down arrow key off seems to have stopped the ridiculous scrolling...for now but the thing is, I don't think it was stuck or anything. So I'm not sure it was that.

 

My computer is still doing it's beep/click noises thing though before turning on and it's really annoying.

I was about to ask if you bend over your keyboard. The beeps indicates a repetitive key being press. Obviously your keyboard is the culprit.

 

 

Agreed, given the confluence of events.  It's time for a keyboard replacement.  [Past time, actually]


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#7 malwaredpc

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Posted 18 July 2017 - 07:16 PM

 

 

I should've also mentioned that I had a broken down arrow key (it had been broken for a while). Using KeyTweak to turn the down arrow key off seems to have stopped the ridiculous scrolling...for now but the thing is, I don't think it was stuck or anything. So I'm not sure it was that.

 

My computer is still doing it's beep/click noises thing though before turning on and it's really annoying.

I was about to ask if you bend over your keyboard. The beeps indicates a repetitive key being press. Obviously your keyboard is the culprit.

 

 

Agreed, given the confluence of events.  It's time for a keyboard replacement.  [Past time, actually]

 

It actually became to my mind because two days ago it happened to me. It scrooled down till the end of the page or up at the beggining of the page. It was my jacket that was touching my keyboard while I was checking my phone.



#8 Georgian

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Posted 19 July 2017 - 12:03 PM

 

I should've also mentioned that I had a broken down arrow key (it had been broken for a while). Using KeyTweak to turn the down arrow key off seems to have stopped the ridiculous scrolling...for now but the thing is, I don't think it was stuck or anything. So I'm not sure it was that.

 

My computer is still doing it's beep/click noises thing though before turning on and it's really annoying.

I was about to ask if you bend over your keyboard. The beeps indicates a repetitive key being press. Obviously your keyboard is the culprit.

 

 

I know about that but the thing is, I'm talking about something that happens at boot. After I hit the power button on my laptop, it will go through a series of beeps/clicks that lasts for a while (not sure exactly, but at least 1-2 minutes) and then it will turn on and be just fine (outside of the ridiculous scrolling which I stopped with keytweak like I have said).

 

I don't really need the down arrow key but I don't think it's good for my laptop to be beeping like it is.



#9 britechguy

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Posted 19 July 2017 - 12:28 PM

It doesn't matter, specifically, the whens of the problem.  The machine will try (and it seems to have worked) to disable what it can disable to limp along.

 

All of your descriptions point to a wonky laptop keyboard.  While I wouldn't bet my life on it, I'd be willing to bet a substantial sum of money that replacing the keyboard will make all of this vanish.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#10 Georgian

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Posted 19 July 2017 - 12:45 PM

I actually broke the down arrow key myself. I know, not good, but I have weird habits and I was picking at it too hard. I did a WHILE ago and didn't start to have the scrolling issue until I upgraded to Windows 10 (I also have issues with freezing but it's not as bad as it was). I also broke the C key, but I still have it (I know I can't lose that one so I haven't) and it could be reattached by someone.

 

I suppose when I have the time I could go see if my local computer guy can replace this laptop keyboard but again, I just don't need the down arrow key on it.



#11 britechguy

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Posted 19 July 2017 - 12:52 PM

You are missing the point, and at this point I suggest you spend just a few minutes surfing the web after having searched on "broken laptop keyboard" or "damaged laptop keyboard" to see that the symptoms you describe are entirely consistent with that condition.

 

You could have a completely intact keyboard where all the keys have been removed on the top.  The problem here is not one of "prettiness" but that the actual function of the PCB that's under the keyboard is compromised.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





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