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AVG reported trojan horse FakeAV.AuQD


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3 replies to this topic

#1 mutts111

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Posted 14 July 2017 - 08:46 PM

There was a windows update (or so I thought) and it took a long time.  When it rebooted, I got a warning that I had trojan horse FakeAV.AuQD.  AVG could not remobe it.  It said it was located in C:/windows.system32.runtimebroker.exe and avg couldn't delete the file. 

 

It did a complete scan with avg and it found 30 items.  There were a 5 trojans and a variety of corresponding registry keys.  AVG says it deleted them.

 

When I rebooted and rescaned they were back.  How do I get rid of them?



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#2 jwoods301

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Posted 14 July 2017 - 08:51 PM

Start a new thread in the Virus, Trojan, Spyware, and Malware Removal Logs forum.

Please read the Preparation Guide before proceeding.

https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/



#3 JoshRoss

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Posted 17 July 2017 - 06:30 AM

Trojans and other malware can lodge itself into Windows quite extensively. Which can cause issues if you want to remove it. The following steps should help you sort out the majority of issues.

 

1. Restart the PC in "safe mode with networking"
2. Check your programs and uninstall any suspicious ones you do not recognize.
3. Install any popular antivirus and do a quick scan (Majority of the providers do have free versions of their software). Or just use Windows Defender. It works really well in most cases.
4. Install and scan your PC with Malwarebytes and Hitman Pro.
5. Restart PC in normal mode and do another quick scan with Malwarebytes.
 
That usually removes issues related to malware. Hopefully, this helps you solve the issue! Let me know.


#4 boopme

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Posted 17 July 2017 - 12:35 PM

Now that your log is posted and replied too I am closing this topic.
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