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Oh My Freaking God!


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#1 Marmolade

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Posted 12 September 2006 - 04:44 PM

Windows Explorer WON'T FRIGGING STOP shutting x's itself out and going back on. Every time I do something a window comes up saying "To help protect your computer, Windows has shut off Windows Explorer." After that it x's out of all my programs, and then comes back up.

I have tried:
Virus scans with Nod32
ad-Aware scans
Defragging
Restarting
System Restore
Uninstalling some programs
MSFT Malicious software tool (EDIT)

None of thise is working and it is really pissing me off. Can someone please help?

And NOTE: I do NOT want to reformat my computer. Please help me in another way then just saying "Reformat."

Edited by Marmolade, 13 September 2006 - 12:30 AM.


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#2 Andrew

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Posted 12 September 2006 - 05:04 PM

Have your run your anti-virus and anti-spyware in safemode?

(see here for how to restart in sfae mode: http://www.microsoft.com/resources/documen...e.mspx?mfr=true )

#3 Marmolade

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Posted 12 September 2006 - 05:05 PM

i'll try, whats it do?

#4 Andrew

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Posted 12 September 2006 - 05:12 PM

Safe Mode is a mode in which only the most essential services and drivers are used. Most programs are disabled or inoperative due to this, including any malicious programs. In short, it helps to find malicious programs because they usually can't hide as easily.

#5 boopme

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Posted 12 September 2006 - 05:16 PM

Hello Marmolade, first of all welcome to bleepingcomputer.com.
Are your window updates updated

Clear your PC
Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files.

Run MSFT Malicious software tool http://www.microsoft.com/security/malwareremove/default.mspx

Download and run Ewido http://www.ewido.net/en/download/

in Safe mode http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Print these istructions for Ewido

http://www.castlecops.com/t137442-CCSP_Ewi...structions.html

If still need assistance follow these instructions

Preparation guide for a HiJackThis post
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
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#6 Marmolade

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Posted 12 September 2006 - 05:25 PM

thanks

#7 boopme

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Posted 12 September 2006 - 06:36 PM

You're welcome
Post back if you need anything else
Also let us know the results.. it helps others with the same problem
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Marmolade

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Posted 13 September 2006 - 12:23 AM

MSFT Malicious software tool DID NOT work. (it worked but it didn't find anything) I haven't tried the other thing yet.

I think I might of reduced it though....

Edited by Marmolade, 13 September 2006 - 12:31 AM.


#9 Marmolade

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Posted 13 September 2006 - 12:34 AM

Alright, It just happened again. Ths time it came up with something about "CTF loader" not working. Any ideaS?

#10 Marmolade

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Posted 13 September 2006 - 01:01 AM

Ewido found 3 trojans and something else. I got rid of them.

It is STILL happening. I think it might have something to do with the program Steam (the game program that runs HL2.) I tihnk I should reinstall it, its been acting funny lately.

#11 Gyro

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Posted 13 September 2006 - 01:26 AM

do a hijack this log

#12 usasma

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Posted 13 September 2006 - 09:50 AM

Steam is very, very flakey on my system - but I still don't get explorer.exe crashing all the time.

I'd suggest that you follow Gyro's advice and post a HJT Log in this forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Read the instructions thoroughly before posting the log. It'll take a while to get it done, but it's worth the wait!
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#13 boopme

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Posted 13 September 2006 - 10:49 AM

The CTF Loader is part of Microsoft Office XP. It is used to activate the Language Bar (voice recognition). Although not neccessry if you don't use it,will probably create trouble if removed improperly. It should be taken care of thru the HJT process.

Edited by boopme, 13 September 2006 - 10:49 AM.

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