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Please, i require urgent help: i have two serious and bizarre problems at once.

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#1 EliBokeh


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Posted 14 July 2017 - 12:51 AM

- 1st problem -

The bizarre one

A desktop computer that wont reach OS loading screen (windows 8) or boot options. As soon as it detects the drives it restarts; it still has bios settings intact, but changing settings there wont do a thing. Since boot options wont load, i cant try anything with hirens boot or another os. i also have a 3 disk raid 5 (a software raid) which i have no idea how to rebuild in another system, so i can check if all files were disposable (which they probably are, but im unsure because i used it for editing photos and playing games). I also couldnt open the os disk in another computer with a dock to check it, but i dont think its damaged in any way. The problem started after the computer didnt load windows but a black screen with some text that had an option about "write" something. i couldnt read the sentence because at that moment i lost power and my no-break isnt working. 

- 2nd problem -

The unexpected one

in another computer i was testing DocFetcher 1.1.19 Portable. It was working ok with two disks, but when i tried in a new one with more data, it "ran out of memory", and soon after crashed. I thought it might have been something else, rather than the program. It happened again after a second try. Then it reported an "incomplete index" and asked if i should delete it. i did, but after that i think i lost a few images and folders on that disk, but after running Piriform´s Recuva only one deleted file appears, which is one i deleted manually. I have no idea what i should try to be sure there are deleted files.


I usually dont like to ask for help. I like to read and try to figure out how to solve things to avoid wasting time or waiting for solving simple things which are already solved in internet. I have been searching for comments about similar problems for two days, but havent found any useful information. Any idea, besides resetting the computer, will be very appreciated. 

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#2 jwoods301


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Posted 14 July 2017 - 01:17 AM

Are you able to boot into Safe Mode?


To boot from a removable device, you'll likely need to change UEFI to Legacy, and turn off Fast Boot.

Edited by jwoods301, 14 July 2017 - 01:19 AM.

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