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I get many different BSODs


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#1 Deebw

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Posted 13 July 2017 - 03:54 PM

Hi,

I am getting many different BSODs mostly while playing games.

 

Here are my specs:

 

Intel i5 4670 processor

Asus nvidia GTX 760 OC 2GB 

Asus Z87-A motherboard

OCZ ZS 550W PSU

 

I have windows 10 pro x64 installed from my university.

 

Thanks.

 

Attached Files


Edited by Deebw, 13 July 2017 - 03:58 PM.


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#2 usasma

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Posted 14 July 2017 - 06:44 AM

Your UEFI/BIOS (version 2103) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.


Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:

AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F) - there may not be an update available for this one.  If not, please leave this one installed.
ASUS hardware monitoring software related http://support.asus.com/download/download.aspx?SLanguage=en-us
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
 
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
Kaspersky Lower Mouse Device Filter driver http://usa.kaspersky.com/downloads/
http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
 
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
Kaspersky Upper Mouse Device Filter driver http://usa.kaspersky.com/downloads/
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
 
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67) - there may not be an update available for this one.  If not, please leave this one installed.
Asus PCProbe Utility http://support.asus.com/download/download.aspx
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
 
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
iBall Advanced Mouse driver http://www.iball.co.in/Download.aspx
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
 
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
HWiNFO32 Kernel Driver http://www.hwinfo.com/download32.html
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
 

If the above suggestions don't fix it, then please run these free hardware diagnsostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.


Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Thu Jul 13 16:18:41.826 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071317-5656-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 13:29:29.000
Probably caused by :memory_corruption
BugCheck 3B, {c0000005, fffff803e36dec7b, ffffb900422ea7f0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff803e36dec7b, Address of the instruction which caused the bugcheck
Arg3: ffffb900422ea7f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  HeroesOfTheStorm_x64.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  2103
  BIOS Release Date             08/15/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             Z87-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 12 18:27:37.846 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071317-4640-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:24:59.528
*** ERROR: Module load completed but symbols could not be loaded for WdFilter.sys
Probably caused by :memory_corruption
BugCheck 1A, {61941, fffff80c21176860, 19, ffffe6014c0e65d0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000061941, The subtype of the bugcheck.
Arg2: fffff80c21176860
Arg3: 0000000000000019
Arg4: ffffe6014c0e65d0
BUGCHECK_STR:  0x1a_61941
PROCESS_NAME:  Overwatch.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  2103
  BIOS Release Date             08/15/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             Z87-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 12 16:41:38.860 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\071217-5031-01.dmp]
Windows 10 Kernel Version 15063 MP (4 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:31:38.539
Probably caused by :memory_corruption
BugCheck A, {1d79be890, 2, 1, fffff80052724de9}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 00000001d79be890, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80052724de9, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  Agent.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  2103
  BIOS Release Date             08/15/2014
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             Z87-A
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Jul 13 16:18:41.826 2017 (UTC - 4:00)**************************
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
MpKsle5792de4.sys           Tue May 19 21:50:37 2015 (555BE86D)
iaStorA.sys                 Tue Mar  8 09:00:24 2016 (56DEDAF8)
ETDSMBus.sys                Wed Jun  1 05:18:43 2016 (574EA873)
TeeDriverW8x64.sys          Wed Nov 16 14:50:53 2016 (582CB89D)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
RTKVHD64.sys                Tue Jan 24 07:27:11 2017 (5887481F)
nvvad64v.sys                Wed Apr 12 04:06:41 2017 (58EDE011)
nvhda64v.sys                Tue May 16 09:02:27 2017 (591AF863)
rt640x64.sys                Fri May 26 03:02:29 2017 (5927D305)
nvlddmkm.sys                Tue Jun 27 16:02:17 2017 (5952B9C9)
intelppm.sys                ***** Invalid 2007 Invalid 2007 Invalid
SleepStudyHelper.sys        ***** Invalid 2023 Invalid 2023 Invalid
xusb22.sys                  ***** Invalid 1986 Invalid 1986 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 12 16:41:38.860 2017 (UTC - 4:00)**************************
MpKsld9319870.sys           Tue May 19 21:50:37 2015 (555BE86D)

http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
MpKsle5792de4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ETDSMBus.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
MpKsld9319870.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

 


Edited by usasma, 14 July 2017 - 06:46 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Deebw

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Posted 18 July 2017 - 01:21 AM

Thank you for your reply. I took out one of the RAM and i didn't get a BSOD ever since. memtest said they were good. could it be the socket?



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 18 July 2017 - 05:19 AM

Yes, it's possible - but not as likely as the stick being bad even though it passed MemTest (nor is it as likely as the slot having "crud" in it, and moving the stick may have cleared off the "crud")

FWIW - I have had sticks pass MemTest and then fail Prime95's Blend test - and replacing the RAM fixed the problem.

As a test, you can take the good stick that's still in the system and switch it to the other slot - then see if the problem continues.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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