I have a Dell Inspiron 531 desktop computer
Windows Vista Home 32
I have two DVD CD drives. One had stopped working months ago, but since I don't use this computer often, I disregarded it.
Now neither drive is working.
Tried the Microsoft Support which ran the Reimage troubleshooting software. Did not see any thing related to the drives but they wanted $69 to fix what they identified as being wrong. Not sure there was anything wrong worth giving them that much money.
Another diagnostic program, DIAGCAB required a pass key which I am not sure where to get that, maybe from Dell, but since the computer is out of warranty they would probably want to charge for that as well.
Anyone have an recommendations?
It would be appreciated.