Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"Resources Already In Use" Error


  • This topic is locked This topic is locked
4 replies to this topic

#1 craigmh74

craigmh74

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:58 PM

Posted 13 July 2017 - 10:51 AM

All,
 
The main problem to fixing this is I can't install (both safe mode and standard mode) any security software because I get this error. Right now, my only antivirus support is Windows Defender and BitDefender Rescue DVD. I downloaded SpyHunter, ReImage, AdAware Cleaner, Hitman Pro, Malwarebytes BUT I can't install them. I've read numerous articles online and they suggest the above software to fix this. I was able to run Malwarebytes Anti Root BUT midway through it freezes up (No Response). I ran this in safe mode and standard mode. I even ran it with internet turned off. I'm running out of options here. Should I do another clean install of Win 10?? 
 
Please help.
 
Craig


BC AdBot (Login to Remove)

 


#2 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,480 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:58 PM

Posted 13 July 2017 - 11:22 AM

Hi craigmh74 :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens;
  • As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you;
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system;
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!;
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced;
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against BleepingComputer's rules;
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process;
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone;
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread;
This being said, it's time to clean-up some malware, so let's get started, shall we? :)

You have been infected with SmartService. This infection can be removed quite easily when you know how to deal with it, there's no need to reinstall Windows 10 at this point.

For now, please follow the instructions in the guide below to download and run Zemana Anti-Malware.

https://www.bleepingcomputer.com/virus-removal/remove-ntuserlitelist-adware-and-Trojans#zemana

If Zemana gets blocked with the same "Resources already in use" message, let me know.

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,740 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:58 PM

Posted 13 July 2017 - 11:58 AM

Moved to Malware removal Logs Forum..


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,480 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:58 PM

Posted 16 July 2017 - 08:44 AM

Hi craigmh74,

Are you still with me?

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#5 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,480 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:03:58 PM

Posted 18 July 2017 - 09:28 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users