I'm not real tech savy, and am hopeful I am posting this in the right place, but I experienced problems with my Windows 10 PC last night when my computer decided to automatically perform a restart for some reason that it felt necessary. Once it restarted it wanted me log into one of two locations - my normal account, and Cortina Killer. Well it has been a long time since I had to log in to my computer/Microsoft/Windows account so entered what I "thought" was my password to no success. I was provided a hint I had established, but what seemed odd to me is the hint only worked for Cortina Killer which was the other log-in option and which has none of my documents or pictures, or anything else for that matter available.
After fighting with it for about an hour or so I went to bed and just forgot about it until I have a chance to work on it this evening 07/13/17. I'm hoping I can get logged back into "my" computer. Any suggestions by anyone? I have tried to reset my password using my Android but the message I received from Microsoft some six hours after requesting tells me the information I provided is not sufficient to validate my account ownership, and that I need to resubmit a new account verification form.
Computers are great when "they" (the computer) allow us to use them.
Again, if anyone has recommendations or suggestions I would like to hear them.