Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Seagate External Hard Drive shows up in Device Manager, but not Disk Management.


  • Please log in to reply
5 replies to this topic

#1 Calum

Calum

  • Members
  • 78 posts
  • OFFLINE
  •  
  • Local time:04:37 PM

Posted 12 July 2017 - 02:06 PM

I have a problem with a new external hard drive I bought. In Windows XP, it appears as "Seagate Expansion Desk USB Drive" under Disk Drives in Device Manager, but it doesn't appear in Disk Management, where all the drives are listed. It also doesn't appear in My Computer. How can I allocate it a drive letter so I can use it? My drives go up to K, so it should be allocated L drive. Any help would be appreciated.
 



BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 23,988 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:04:37 PM

Posted 12 July 2017 - 03:20 PM

Attach the drive to a different usb port. Open a command prompt. Type

 

diskpart

list disk

 

Copy and paste the result. You can do this by clicking the icon of a monitor in the menu bar Edit > Select All. Edit > Copy. Right click in your post > Paste.

 



#3 Calum

Calum
  • Topic Starter

  • Members
  • 78 posts
  • OFFLINE
  •  
  • Local time:04:37 PM

Posted 12 July 2017 - 06:20 PM

This was the result after copying and pasting:

 

 

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>diskpart list disk

Microsoft DiskPart version 5.1.3565

Copyright © 1999-2003 Microsoft Corporation.
On computer: HOME

The disk management services could not complete the operation.

C:\WINDOWS>



#4 JohnC_21

JohnC_21

  • Members
  • 23,988 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:04:37 PM

Posted 12 July 2017 - 06:29 PM

They are two separate commands.

 

diskpart  <enter>

list disk   <enter>



#5 Calum

Calum
  • Topic Starter

  • Members
  • 78 posts
  • OFFLINE
  •  
  • Local time:04:37 PM

Posted 13 July 2017 - 10:17 AM

I think my computer is too old to handle this External Hard drive! I need to buy a new one.

This is what I get now:

 

 

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>diskpart

Microsoft DiskPart version 5.1.3565

Copyright © 1999-2003 Microsoft Corporation.
On computer: HOME

The disk management services could not complete the operation.

C:\WINDOWS>list disk
'list' is not recognized as an internal or external command,
operable program or batch file.

C:\WINDOWS>



#6 JohnC_21

JohnC_21

  • Members
  • 23,988 posts
  • ONLINE
  •  
  • Gender:Male
  • Local time:04:37 PM

Posted 13 July 2017 - 10:52 AM

I assume you are in an admin account when doing this command, correct?

 

Attach the drive and then post an image of Disk Management. You should see something regarding a drive, if not then I would return it.


Edited by JohnC_21, 13 July 2017 - 10:54 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users