Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer slow, chrome churn indefinitely, then updated Windows.


  • Please log in to reply
8 replies to this topic

#1 matchstickdance

matchstickdance

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 12 July 2017 - 11:12 AM

Hello,

 

A couple of months ago my computer started slowing down, and I attributed it to my heavy usage.

Then I would have moments when any browser I used (Chrome, Firefox, Edge) would just spin and spin before timing out OR pages with infinite scroll wouldn't load the next page.

My Samsung TV began having problems 'seeing' the Plex server on this laptop.

So, when the Windows Creative update came around I jumped on it, hoping it would clear up some problems.

The update didn't go so well and browsers would pop up but never load a tab to even try to search.

I reset the computer, but kept my files. 

 

 

Browsers open now, but reluctantly. If they don't time out it takes a minute or two before a page loads. Programs on the computer take a significant few seconds to pop up.

 

I know this is quite a few issues, but I'm not sure if they are related or not.

My computer is pretty much factory right now - I haven't downloaded any of my old applications other than Chrome.

 

Dell Inspiron 5559

Windows 10 Home version 1703 OS build 15063

Processor Intel Core i5-6200U CPU @2.30GHz 2.40 GHz

Ram 8.00 GB

System type 64-bit, x64-based processor

 

Thanks!

 



BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,058 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:05 AM

Posted 12 July 2017 - 02:33 PM

Hi matchstickdance..... Let's try cleaning it out.

MiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP conf[iguration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
And finally I'd like us to scan your machine with ESET OnlineScan:
  • It is recommended to turn off your antivirus program. Click on the E5rfZI9.png button to see which antivirus is currently enabled:
c4VVzVO.png
  • Turn off your antivirus program. See here how to do this.
  • Check the option beside: Enable detection of potentially unwanted applications.
  • Now click on Advanced Settings and make sure that the option Clean threats automatically is NOT checked, and select the following:
Enable detection of potentially unsafe applications
Enable detection of suspicious applications
Scan archives
Enable Anti-Stealth Technology
  • Click on the Change button and select only Operating memory, Autostart locations and drive C:\ to be scanned.
yKulboi.jpg
  • Push the dtoGjAL.png button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
8L8IBHJ.png
  • When the scan completes a list of found threats will open automatically (if any malicious files are found).
imxEgHt.png
  • Push thecRhRYZ8.png button and save the file to your desktop using a unique name, such as ESETScan.txt. Include the contents of this report in your next reply.
  • Push the 9IjfdXq.png button.
  • Check the box beside RHzfZB1.png to uninstall the application when closed.
  • Push Vc3btaC.png and the close the application clicking the X in upper right corner.

Edited by boopme, 12 July 2017 - 02:34 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 matchstickdance

matchstickdance
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 13 July 2017 - 12:04 AM

Thank you for your help. The ESET scan found nothing, so I didn't bother saving it. The rest of what you've asked for are copy pasted below.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Teigan (administrator) on 12-07-2017 at 19:04:38
Running from "C:\Users\Teigan\Desktop"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 5559 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Intel® Dual Band Wireless-AC 3160 = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet (Kernel Debugger) 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-BITM603
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 84-7B-EB-33-6D-B6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 2C-6E-85-AA-68-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 3160
   Physical Address. . . . . . . . . : 2C-6E-85-AA-68-9C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2605:a601:a17:3000:ac94:d9de:8af2:1049(Preferred) 
   Temporary IPv6 Address. . . . . . : 2605:a601:a17:3000:b02a:8cd9:5d3f:4f64(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::ac94:d9de:8af2:1049%2(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.227(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, July 12, 2017 3:18:16 PM
   Lease Expires . . . . . . . . . . : Thursday, July 13, 2017 6:20:48 PM
   Default Gateway . . . . . . . . . : fe80::f6f5:e8ff:fe76:f1fc%2
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 36466309
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B7-72-1A-84-7B-EB-33-6D-B6
   DNS Servers . . . . . . . . . . . : 2605:a601:a17:3000::1
                                       192.168.1.1
   Primary WINS Server . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 2C-6E-85-AA-68-A0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 4:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3067:1bad:3f57:fe1c(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3067:1bad:3f57:fe1c%6(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 335544320
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B7-72-1A-84-7B-EB-33-6D-B6
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  2605:a601:a17:3000::1
 
Name:    google.com
Addresses:  2607:f8b0:4009:80a::200e
 216.58.192.238
 
 
Pinging google.com [2607:f8b0:4009:80a::200e] with 32 bytes of data:
Reply from 2607:f8b0:4009:80a::200e: time=12ms 
Reply from 2607:f8b0:4009:80a::200e: time=12ms 
 
Ping statistics for 2607:f8b0:4009:80a::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 12ms, Average = 12ms
Server:  UnKnown
Address:  2605:a601:a17:3000::1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.139.180.149
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Reply from 2001:4998:c:a06::2:4008: time=60ms 
Reply from 2001:4998:c:a06::2:4008: time=60ms 
 
Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 60ms, Average = 60ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...84 7b eb 33 6d b6 ......Realtek PCIe FE Family Controller
 10...2c 6e 85 aa 68 9d ......Microsoft Wi-Fi Direct Virtual Adapter
  2...2c 6e 85 aa 68 9c ......Intel® Dual Band Wireless-AC 3160
  4...2c 6e 85 aa 68 a0 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.227     40
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link     192.168.1.227    296
    192.168.1.227  255.255.255.255         On-link     192.168.1.227    296
    192.168.1.255  255.255.255.255         On-link     192.168.1.227    296
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link     192.168.1.227    296
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link     192.168.1.227    296
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  2    296 ::/0                     fe80::f6f5:e8ff:fe76:f1fc
  1    331 ::1/128                  On-link
  6    331 2001::/32                On-link
  6    331 2001:0:5ef5:79fb:3067:1bad:3f57:fe1c/128
                                    On-link
  2    296 2605:a601:a17:3000::/64  On-link
  2    296 2605:a601:a17:3000:ac94:d9de:8af2:1049/128
                                    On-link
  2    296 2605:a601:a17:3000:b02a:8cd9:5d3f:4f64/128
                                    On-link
  2    296 fe80::/64                On-link
  6    331 fe80::/64                On-link
  6    331 fe80::3067:1bad:3f57:fe1c/128
                                    On-link
  2    296 fe80::ac94:d9de:8af2:1049/128
                                    On-link
  1    331 ff00::/8                 On-link
  2    296 ff00::/8                 On-link
  6    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/12/2017 07:01:52 PM) (Source: Application Hang) (User: )
Description: The program DropboxOEM.exe version 3.1.18.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: e84
 
Start Time: 01d2fb65c62975b8
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe
 
Report Id: 68c66cb1-1f24-4725-a62b-4c0366bd3d38
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (07/12/2017 06:27:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: IAStorDataMgrSvc.exe, version: 14.8.1.1043, time stamp: 0x564b505a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x059cf4f5
Faulting process id: 0x2368
Faulting application start time: 0xIAStorDataMgrSvc.exe0
Faulting application path: IAStorDataMgrSvc.exe1
Faulting module path: IAStorDataMgrSvc.exe2
Report Id: IAStorDataMgrSvc.exe3
Faulting package full name: IAStorDataMgrSvc.exe4
Faulting package-relative application ID: IAStorDataMgrSvc.exe5
 
Error: (07/12/2017 06:27:14 PM) (Source: .NET Runtime) (User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 06:22:07 PM) (Source: COM) (User: )
Description: {41FD88F7-F295-4D39-91AC-A85F3149A05B}
 
Error: (07/12/2017 08:01:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: IAStorDataMgrSvc.exe, version: 14.8.1.1043, time stamp: 0x564b505a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04320075
Faulting process id: 0x1600
Faulting application start time: 0xIAStorDataMgrSvc.exe0
Faulting application path: IAStorDataMgrSvc.exe1
Faulting module path: IAStorDataMgrSvc.exe2
Report Id: IAStorDataMgrSvc.exe3
Faulting package full name: IAStorDataMgrSvc.exe4
Faulting package-relative application ID: IAStorDataMgrSvc.exe5
 
Error: (07/12/2017 08:01:33 AM) (Source: .NET Runtime) (User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 07:35:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xcfffffff
Fault offset: 0x00000000000a8be4
Faulting process id: 0x1dbc
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
 
Error: (07/12/2017 07:33:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdge.exe, version: 11.0.15063.0, time stamp: 0x58ccbc85
Faulting module name: MicrosoftEdge.exe, version: 11.0.15063.0, time stamp: 0x58ccbc85
Exception code: 0xc0000005
Fault offset: 0x0000000000587a8e
Faulting process id: 0x9d8
Faulting application start time: 0xMicrosoftEdge.exe0
Faulting application path: MicrosoftEdge.exe1
Faulting module path: MicrosoftEdge.exe2
Report Id: MicrosoftEdge.exe3
Faulting package full name: MicrosoftEdge.exe4
Faulting package-relative application ID: MicrosoftEdge.exe5
 
Error: (07/12/2017 07:32:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xcfffffff
Fault offset: 0x00000000000a8be4
Faulting process id: 0x2688
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
 
Error: (07/12/2017 07:14:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xcfffffff
Fault offset: 0x00000000000a8be4
Faulting process id: 0x35a0
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
 
 
System errors:
=============
Error: (07/12/2017 07:01:17 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/12/2017 06:34:17 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/12/2017 06:34:00 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/12/2017 06:33:40 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/12/2017 06:27:32 PM) (Source: Service Control Manager) (User: )
Description: The IAStorDataMgrSvc service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/12/2017 06:24:05 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/12/2017 06:24:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Digital Delivery Service service to connect.
 
Error: (07/12/2017 06:23:34 PM) (Source: Service Control Manager) (User: )
Description: The Dell Help & Support service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/12/2017 06:23:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Help & Support service to connect.
 
Error: (07/12/2017 06:23:04 PM) (Source: Service Control Manager) (User: )
Description: The Dell Foundation Services service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
 
Microsoft Office Sessions:
=========================
Error: (07/12/2017 07:01:52 PM) (Source: Application Hang)(User: )
Description: DropboxOEM.exe3.1.18.0e8401d2fb65c62975b84294967295C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe68c66cb1-1f24-4725-a62b-4c0366bd3d38
 
Error: (07/12/2017 06:27:16 PM) (Source: Application Error)(User: )
Description: IAStorDataMgrSvc.exe14.8.1.1043564b505aunknown0.0.0.000000000c0000005059cf4f5236801d2fb6648ccdd5bC:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeunknown946e0fe5-56ff-4bf4-b850-deb6f8664a3d
 
Error: (07/12/2017 06:27:14 PM) (Source: .NET Runtime)(User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 06:22:07 PM) (Source: COM)(User: )
Description: {41FD88F7-F295-4D39-91AC-A85F3149A05B}
 
Error: (07/12/2017 08:01:33 AM) (Source: Application Error)(User: )
Description: IAStorDataMgrSvc.exe14.8.1.1043564b505aunknown0.0.0.000000000c000000504320075160001d2fb0edf629426C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeunknown093c1e3a-4c48-4226-8dd3-05b7ac279a8a
 
Error: (07/12/2017 08:01:33 AM) (Source: .NET Runtime)(User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 07:35:21 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.058ccbae4ntdll.dll10.0.15063.0b79b6ddbcfffffff00000000000a8be41dbc01d2fb0b3a5dc33dC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll5a2976db-5b6f-4855-8a1a-02b1d6e09d59Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
 
Error: (07/12/2017 07:33:30 AM) (Source: Application Error)(User: )
Description: MicrosoftEdge.exe11.0.15063.058ccbc85MicrosoftEdge.exe11.0.15063.058ccbc85c00000050000000000587a8e9d801d2fafb8a2225f7C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeb6901b73-8251-4d37-a65a-b0f7e299826bMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (07/12/2017 07:32:00 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.058ccbae4ntdll.dll10.0.15063.0b79b6ddbcfffffff00000000000a8be4268801d2fb09b8be7285C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll7240f081-fce3-4a24-ae43-0f614fba8e80Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
 
Error: (07/12/2017 07:14:24 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.058ccbae4ntdll.dll10.0.15063.0b79b6ddbcfffffff00000000000a8be435a001d2fb0630a7f9b2C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll3626ecc8-efde-4f0c-9d37-87612576033bMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
 
 
=========================== Installed Programs ============================
 
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 12 - CyberLink Corp.)
Dell Customer Connect (HKLM-x32\...\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF}) (Version: 1.3.28.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{E8669F4E-F2BE-48A9-B5A5-0BC12CA4CB4F}) (Version: 2.4.18.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{E8669F4E-F2BE-48A9-B5A5-0BC12CA4CB4F}) (Version: 2.4.18.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell)
Dell Update (HKLM-x32\...\{F91263FA-BE4D-439D-9C0A-2E7204E0E9E3}) (Version: 1.9.20.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{0867A88D-764F-366E-9E21-130DA8B472C3}) (Version: 3.1.18.0 - Dropbox, Inc.)
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.2.6745.47 - PC-Doctor, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1173 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4300 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.1.1043 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
Intel® Wireless Bluetooth® (HKLM-x32\...\{DC5673D2-228D-45BC-B9BB-9610CE67DFC0}) (Version: 17.1.1524.1353 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{c5379552-10e4-4652-9536-b328ff9e4ca6}) (Version: 18.30.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.6568.0 - Waves Audio Ltd.) Hidden
McAfee LiveSafe - Internet Security (HKLM-x32\...\MSC) (Version: 14.0.6136 - McAfee, Inc.)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.6001.1054 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6917.0607 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6001.1054 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6001.1054 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6001.1054 - Microsoft Corporation) Hidden
Product Registration (HKLM\...\{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.17.009 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7737 - Realtek Semiconductor Corp.)
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0) (Version: 1.0.33.0 - LunarG, Inc.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 40%
Total physical RAM: 8083.98 MB
Available physical RAM: 4825.71 MB
Total Virtual: 10003.98 MB
Available Virtual: 6885.7 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:918.7 GB) (Free:297.22 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-BITM603
 
Administrator            DefaultAccount           Guest                    
Teigan                   
 
 
**** End of log ****
 
 
# AdwCleaner v6.047 - Logfile created 12/07/2017 at 19:07:40
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-07-11.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Teigan - DESKTOP-BITM603
# Running from : C:\Users\Teigan\Downloads\AdwCleaner.exe
# Mode: Scan
 
 
 
***** [ Services ] *****
 
No malicious services found.
 
 
***** [ Folders ] *****
 
Folder Found:  C:\ProgramData\2d834c24-0e4e-4aa0-9a13-df947f690aa0
 
 
***** [ Files ] *****
 
No malicious files found.
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
 
***** [ WMI ] *****
 
No malicious keys found.
 
 
***** [ Shortcuts ] *****
 
No infected shortcut found.
 
 
***** [ Scheduled Tasks ] *****
 
No malicious task found.
 
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
 
***** [ Web browsers ] *****
 
No malicious Firefox based browser items found.
No malicious Chromium based browser items found.
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [1125 Bytes] - [04/03/2017 12:42:51]
C:\AdwCleaner\AdwCleaner[S0].txt - [1254 Bytes] - [04/03/2017 12:42:15]
C:\AdwCleaner\AdwCleaner[S1].txt - [1180 Bytes] - [12/07/2017 19:07:40]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1253 Bytes] ##########
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 10 Home x64 
Ran by Teigan (Administrator) on Wed 07/12/2017 at 19:22:01.63
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 3 
 
Successfully deleted: C:\Users\Teigan\AppData\Local\Google\Chrome\User Data\Default\Extensions\klbibkeccnjlkjkiokjodocebajanakg (Folder) 
Successfully deleted: C:\WINDOWS\system32\Tasks\PCDEventLauncherTask (Task)
Successfully deleted: C:\WINDOWS\system32\Tasks\PCDoctorBackgroundMonitorTask (Task)
 
 
 
Registry: 2 
 
Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_455623C2FBD5D25A48600F886D771B3B (Registry Value) 
Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\0270221499874268mcinstcleanup (Registry Key) 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 07/12/2017 at 19:31:07.70
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 


#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,058 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:05 AM

Posted 13 July 2017 - 11:04 AM

Looks like its clean.. Post your minitoolbox log in Win 10
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 matchstickdance

matchstickdance
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 14 July 2017 - 10:54 PM

Sorry if I forgot to post up above. 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Teigan (administrator) on 12-07-2017 at 19:04:38
Running from "C:\Users\Teigan\Desktop"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 5559 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Intel® Dual Band Wireless-AC 3160 = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet (Kernel Debugger) 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-BITM603
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 84-7B-EB-33-6D-B6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 2C-6E-85-AA-68-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 3160
   Physical Address. . . . . . . . . : 2C-6E-85-AA-68-9C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2605:a601:a17:3000:ac94:d9de:8af2:1049(Preferred) 
   Temporary IPv6 Address. . . . . . : 2605:a601:a17:3000:b02a:8cd9:5d3f:4f64(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::ac94:d9de:8af2:1049%2(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.227(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, July 12, 2017 3:18:16 PM
   Lease Expires . . . . . . . . . . : Thursday, July 13, 2017 6:20:48 PM
   Default Gateway . . . . . . . . . : fe80::f6f5:e8ff:fe76:f1fc%2
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 36466309
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B7-72-1A-84-7B-EB-33-6D-B6
   DNS Servers . . . . . . . . . . . : 2605:a601:a17:3000::1
                                       192.168.1.1
   Primary WINS Server . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 2C-6E-85-AA-68-A0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 4:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3067:1bad:3f57:fe1c(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3067:1bad:3f57:fe1c%6(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 335544320
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-B7-72-1A-84-7B-EB-33-6D-B6
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  2605:a601:a17:3000::1
 
Name:    google.com
Addresses:  2607:f8b0:4009:80a::200e
 216.58.192.238
 
 
Pinging google.com [2607:f8b0:4009:80a::200e] with 32 bytes of data:
Reply from 2607:f8b0:4009:80a::200e: time=12ms 
Reply from 2607:f8b0:4009:80a::200e: time=12ms 
 
Ping statistics for 2607:f8b0:4009:80a::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 12ms, Average = 12ms
Server:  UnKnown
Address:  2605:a601:a17:3000::1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.139.180.149
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Reply from 2001:4998:c:a06::2:4008: time=60ms 
Reply from 2001:4998:c:a06::2:4008: time=60ms 
 
Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 60ms, Average = 60ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...84 7b eb 33 6d b6 ......Realtek PCIe FE Family Controller
 10...2c 6e 85 aa 68 9d ......Microsoft Wi-Fi Direct Virtual Adapter
  2...2c 6e 85 aa 68 9c ......Intel® Dual Band Wireless-AC 3160
  4...2c 6e 85 aa 68 a0 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.227     40
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link     192.168.1.227    296
    192.168.1.227  255.255.255.255         On-link     192.168.1.227    296
    192.168.1.255  255.255.255.255         On-link     192.168.1.227    296
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link     192.168.1.227    296
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link     192.168.1.227    296
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  2    296 ::/0                     fe80::f6f5:e8ff:fe76:f1fc
  1    331 ::1/128                  On-link
  6    331 2001::/32                On-link
  6    331 2001:0:5ef5:79fb:3067:1bad:3f57:fe1c/128
                                    On-link
  2    296 2605:a601:a17:3000::/64  On-link
  2    296 2605:a601:a17:3000:ac94:d9de:8af2:1049/128
                                    On-link
  2    296 2605:a601:a17:3000:b02a:8cd9:5d3f:4f64/128
                                    On-link
  2    296 fe80::/64                On-link
  6    331 fe80::/64                On-link
  6    331 fe80::3067:1bad:3f57:fe1c/128
                                    On-link
  2    296 fe80::ac94:d9de:8af2:1049/128
                                    On-link
  1    331 ff00::/8                 On-link
  2    296 ff00::/8                 On-link
  6    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/12/2017 07:01:52 PM) (Source: Application Hang) (User: )
Description: The program DropboxOEM.exe version 3.1.18.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: e84
 
Start Time: 01d2fb65c62975b8
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe
 
Report Id: 68c66cb1-1f24-4725-a62b-4c0366bd3d38
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (07/12/2017 06:27:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: IAStorDataMgrSvc.exe, version: 14.8.1.1043, time stamp: 0x564b505a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x059cf4f5
Faulting process id: 0x2368
Faulting application start time: 0xIAStorDataMgrSvc.exe0
Faulting application path: IAStorDataMgrSvc.exe1
Faulting module path: IAStorDataMgrSvc.exe2
Report Id: IAStorDataMgrSvc.exe3
Faulting package full name: IAStorDataMgrSvc.exe4
Faulting package-relative application ID: IAStorDataMgrSvc.exe5
 
Error: (07/12/2017 06:27:14 PM) (Source: .NET Runtime) (User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 06:22:07 PM) (Source: COM) (User: )
Description: {41FD88F7-F295-4D39-91AC-A85F3149A05B}
 
Error: (07/12/2017 08:01:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: IAStorDataMgrSvc.exe, version: 14.8.1.1043, time stamp: 0x564b505a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04320075
Faulting process id: 0x1600
Faulting application start time: 0xIAStorDataMgrSvc.exe0
Faulting application path: IAStorDataMgrSvc.exe1
Faulting module path: IAStorDataMgrSvc.exe2
Report Id: IAStorDataMgrSvc.exe3
Faulting package full name: IAStorDataMgrSvc.exe4
Faulting package-relative application ID: IAStorDataMgrSvc.exe5
 
Error: (07/12/2017 08:01:33 AM) (Source: .NET Runtime) (User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 07:35:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xcfffffff
Fault offset: 0x00000000000a8be4
Faulting process id: 0x1dbc
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
 
Error: (07/12/2017 07:33:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdge.exe, version: 11.0.15063.0, time stamp: 0x58ccbc85
Faulting module name: MicrosoftEdge.exe, version: 11.0.15063.0, time stamp: 0x58ccbc85
Exception code: 0xc0000005
Fault offset: 0x0000000000587a8e
Faulting process id: 0x9d8
Faulting application start time: 0xMicrosoftEdge.exe0
Faulting application path: MicrosoftEdge.exe1
Faulting module path: MicrosoftEdge.exe2
Report Id: MicrosoftEdge.exe3
Faulting package full name: MicrosoftEdge.exe4
Faulting package-relative application ID: MicrosoftEdge.exe5
 
Error: (07/12/2017 07:32:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xcfffffff
Fault offset: 0x00000000000a8be4
Faulting process id: 0x2688
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
 
Error: (07/12/2017 07:14:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xcfffffff
Fault offset: 0x00000000000a8be4
Faulting process id: 0x35a0
Faulting application start time: 0xMicrosoftEdgeCP.exe0
Faulting application path: MicrosoftEdgeCP.exe1
Faulting module path: MicrosoftEdgeCP.exe2
Report Id: MicrosoftEdgeCP.exe3
Faulting package full name: MicrosoftEdgeCP.exe4
Faulting package-relative application ID: MicrosoftEdgeCP.exe5
 
 
System errors:
=============
Error: (07/12/2017 07:01:17 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (07/12/2017 06:34:17 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/12/2017 06:34:00 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/12/2017 06:33:40 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (07/12/2017 06:27:32 PM) (Source: Service Control Manager) (User: )
Description: The IAStorDataMgrSvc service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/12/2017 06:24:05 PM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/12/2017 06:24:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Digital Delivery Service service to connect.
 
Error: (07/12/2017 06:23:34 PM) (Source: Service Control Manager) (User: )
Description: The Dell Help & Support service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (07/12/2017 06:23:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Help & Support service to connect.
 
Error: (07/12/2017 06:23:04 PM) (Source: Service Control Manager) (User: )
Description: The Dell Foundation Services service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
 
Microsoft Office Sessions:
=========================
Error: (07/12/2017 07:01:52 PM) (Source: Application Hang)(User: )
Description: DropboxOEM.exe3.1.18.0e8401d2fb65c62975b84294967295C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe68c66cb1-1f24-4725-a62b-4c0366bd3d38
 
Error: (07/12/2017 06:27:16 PM) (Source: Application Error)(User: )
Description: IAStorDataMgrSvc.exe14.8.1.1043564b505aunknown0.0.0.000000000c0000005059cf4f5236801d2fb6648ccdd5bC:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeunknown946e0fe5-56ff-4bf4-b850-deb6f8664a3d
 
Error: (07/12/2017 06:27:14 PM) (Source: .NET Runtime)(User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 06:22:07 PM) (Source: COM)(User: )
Description: {41FD88F7-F295-4D39-91AC-A85F3149A05B}
 
Error: (07/12/2017 08:01:33 AM) (Source: Application Error)(User: )
Description: IAStorDataMgrSvc.exe14.8.1.1043564b505aunknown0.0.0.000000000c000000504320075160001d2fb0edf629426C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeunknown093c1e3a-4c48-4226-8dd3-05b7ac279a8a
 
Error: (07/12/2017 08:01:33 AM) (Source: .NET Runtime)(User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 
Error: (07/12/2017 07:35:21 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.058ccbae4ntdll.dll10.0.15063.0b79b6ddbcfffffff00000000000a8be41dbc01d2fb0b3a5dc33dC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll5a2976db-5b6f-4855-8a1a-02b1d6e09d59Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
 
Error: (07/12/2017 07:33:30 AM) (Source: Application Error)(User: )
Description: MicrosoftEdge.exe11.0.15063.058ccbc85MicrosoftEdge.exe11.0.15063.058ccbc85c00000050000000000587a8e9d801d2fafb8a2225f7C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeb6901b73-8251-4d37-a65a-b0f7e299826bMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (07/12/2017 07:32:00 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.058ccbae4ntdll.dll10.0.15063.0b79b6ddbcfffffff00000000000a8be4268801d2fb09b8be7285C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll7240f081-fce3-4a24-ae43-0f614fba8e80Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
 
Error: (07/12/2017 07:14:24 AM) (Source: Application Error)(User: )
Description: MicrosoftEdgeCP.exe11.0.15063.058ccbae4ntdll.dll10.0.15063.0b79b6ddbcfffffff00000000000a8be435a001d2fb0630a7f9b2C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dll3626ecc8-efde-4f0c-9d37-87612576033bMicrosoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbweContentProcess
 
 
=========================== Installed Programs ============================
 
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 12 - CyberLink Corp.)
Dell Customer Connect (HKLM-x32\...\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF}) (Version: 1.3.28.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{E8669F4E-F2BE-48A9-B5A5-0BC12CA4CB4F}) (Version: 2.4.18.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{E8669F4E-F2BE-48A9-B5A5-0BC12CA4CB4F}) (Version: 2.4.18.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.2.6745.47 - Dell)
Dell Update (HKLM-x32\...\{F91263FA-BE4D-439D-9C0A-2E7204E0E9E3}) (Version: 1.9.20.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{0867A88D-764F-366E-9E21-130DA8B472C3}) (Version: 3.1.18.0 - Dropbox, Inc.)
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.2.6745.47 - PC-Doctor, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1173 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4300 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.1.1043 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
Intel® Wireless Bluetooth® (HKLM-x32\...\{DC5673D2-228D-45BC-B9BB-9610CE67DFC0}) (Version: 17.1.1524.1353 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{c5379552-10e4-4652-9536-b328ff9e4ca6}) (Version: 18.30.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.6568.0 - Waves Audio Ltd.) Hidden
McAfee LiveSafe - Internet Security (HKLM-x32\...\MSC) (Version: 14.0.6136 - McAfee, Inc.)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.6001.1054 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6917.0607 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6001.1054 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6001.1054 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6001.1054 - Microsoft Corporation) Hidden
Product Registration (HKLM\...\{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.17.009 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7737 - Realtek Semiconductor Corp.)
Vulkan Run Time Libraries 1.0.33.0 (HKLM\...\VulkanRT1.0.33.0) (Version: 1.0.33.0 - LunarG, Inc.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 40%
Total physical RAM: 8083.98 MB
Available physical RAM: 4825.71 MB
Total Virtual: 10003.98 MB
Available Virtual: 6885.7 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:918.7 GB) (Free:297.22 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-BITM603
 
Administrator            DefaultAccount           Guest                    
Teigan                   
 
 
**** End of log ****


#6 matchstickdance

matchstickdance
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  

Posted 14 July 2017 - 10:56 PM

I had to restart my computer 4 times to be able to get on a browser long enough to post that. Chrome freezes while loading the first tab, and edge lasts out just a little longer.



#7 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:05 AM

Posted 14 July 2017 - 11:06 PM

Given that your system is apparently clean, I would suggest your best options are...

 

Repair with an in-place upgrade...

http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

 

or

 

Refresh with Keep My Files option...

http://www.tenforums.com/tutorials/4090-refresh-windows-10-a.html


Edited by jwoods301, 14 July 2017 - 11:06 PM.


#8 claidielee2

claidielee2

  • Members
  • 1 posts
  • OFFLINE
  •  

Posted 16 July 2017 - 11:24 PM

Hello. It's taken awhile for me to get back online long enough to reply to this.

 

I did both options you listed and neither worked. In fact the laptop got to the point where it wouldn't go back the Microsoft login screen.

 

So, I borrowed a friend's computer and created an Ubuntu USB stick and completely wrote over Windows.

 

If someone else has a similar problem, I had to disable safemode and change to legacy mode instead of UEFI to get Ubuntu to install.

 

That was a few hours ago, and so far all is well.

 

Still wish I knew what happened to my laptop. :s

 

Thanks for all of your help!



#9 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:05 AM

Posted 17 July 2017 - 01:02 AM

Sometimes a clean install of Windows is the only solution.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users