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PUP.Gen1 removal


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27 replies to this topic

#1 pizzahutray

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Posted 12 July 2017 - 04:14 AM

I have delayed click and multiple click which varies the number of clicks to actually trigger anything. In Outlook if I try to preview an email or move it to another folder it opens the email instead. I repeat the action again and again until it works, the number of clicks varies. Files move around. Redirection occurs. I cannot highlight text as soon as I release he control button it un-highlights the text I highlighted. Copy and pasting text is as frustrating as highlighting.

If anyone has.

 

The only thing app I have run that yields anything is RogueKiller. Every time I run it it detects PUP.Gen1. I delete it but it never goes away. Every time I run RogueKiller it detects it, I delete it, but it is still there.

 

If anyone has heard of these issues or can tell me how to delete PUP.Gen1 it would be appreciated.



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#2 Broni

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Posted 12 July 2017 - 08:54 PM

RogueKiller is not allowed in this forum so I can't comment on this.

Are you sure it's not just an issue with the mouse?

Did you try different one?


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#3 pizzahutray

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Posted 13 July 2017 - 02:52 AM

Yes, I have tried different mice :-). The problem goes way beyond the mouse. I had the exact same symptoms a year and a half ago. that took months to get worse and worse just like this time. I looked up the tools I downloaded from BC that cleared these issues up and downloaded the latest versions to absolutely no avail. This is very frustrating. If you can offer any guidance like you have in the past it would be greatly appreciated. You have cleared up several.

 

Thanks for responding Broni,

 

Ray



#4 JoshRoss

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Posted 13 July 2017 - 05:01 AM

Let's confirm that you actually have some form of malware, see if we can help you afterward. You will need to do a couple of scans with your PC to remove any potential threats. 
 
1. Restart the PC in "safe mode with networking"
2. Install RKill and run it to kill any malicious services.
3. Install any popular anti-virus and do a quick scan (Majority of the providers do have free versions of their software)
4. Install and scan your PC with Malwarebytes and Hitman Pro.
5. Restart PC in normal mode and do another quick scan with Malwarebytes.
 
These steps should fully clear up any malicious software. If the problem still persists, it is most likely a hardware issue. Is your keyboard working properly? Can you type anything without issues and every button works? I have had an issue in the past after spilling some water on the keyboard, that interacted and pressed random F1 to F12 buttons, escape, back button, it was frustrating until I realized that. Let me know if this helps.
 
 
 


#5 Broni

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Posted 13 July 2017 - 07:16 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#6 pizzahutray

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Posted 15 July 2017 - 04:28 PM

Results from scans

 

Security Checkup Results

 

Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 71  
 Java version 32-bit out of Date!
 Adobe Flash Player 26.0.0.131  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (54.0.1)
 Google Chrome (59.0.3071.115)
 Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Ransomware MB3Service.exe  
 Malwarebytes Anti-Ransomware mbarw.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

FSS Scan Result

 

Farbar Service Scanner Version: 27-01-2016
Ran by Ray (administrator) on 14-07-2017 at 13:49:27
Running from "F:\Ray's Files 2013.3 (YM) forward\Computer Help\BleppingComputer.com 2017.7.14 BRONI"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
 

 

MiniToolBox Scan RTesults

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Ray (administrator) on 14-07-2017 at 23:11:23
Running from "F:\Ray's Files 2013.3 (YM) forward\Computer Help\BleepingComputer.com 2017.7.14 BRONI"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5336 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
0x3132372E302E302E31202020202020206C6F63616C686F73740D0A0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000D0A0D0A2320756E636865636B795F626567696E0D0A232054686573652072756C657320776572652061646465642062792074686520556E636865636B792070726F6772616D20696E206F7264657220746F20626C6F636B206164766572746973696E6720736F667477617265206D6F64756C65730D0A302E302E302E3020302E302E302E3020232066697820666F72207472616365726F75746520616E64206E65747374617420646973706C617920616E6F6D616C790D0A302E302E302E3020747261636B696E672E6F70656E63616E64792E636F6D2E73332E616D617A6F6E6177732E636F6D0D0A302E302E302E30206D656469612E6F70656E63616E64792E636F6D0D0A302E302E302E302063646E2E6F70656E63616E64792E636F6D0D0A302E302E302E3020747261636B696E672E6F70656E63616E64792E636F6D0D0A302E302E302E30206170692E6F70656E63616E64792E636F6D0D0A302E302E302E30206170692E7265636F6D6D656E64656473772E636F6D0D0A302E302E302E3020696E7374616C6C65722E626574746572696E7374616C6C65722E636F6D0D0A302E302E302E3020696E7374616C6C65722E66696C6562756C6C646F672E636F6D0D0A302E302E302E302064336F78746E31783362386437692E636C6F756466726F6E742E6E65740D0A302E302E302E3020696E6E6F2E62697372762E636F6D0D0A302E302E302E30206E7369732E62697372762E636F6D0D0A302E302E302E302063646E2E66696C65326465736B746F702E636F6D0D0A302E302E302E302063646E2E676F617465617374636163682E75730D0A302E302E302E302063646E2E677574746173746174646B2E75730D0A302E302E302E302063646E2E696E736B696E6D656469612E636F6D0D0A302E302E302E302063646E2E696E7374612E6F6962756E646C6573322E636F6D0D0A302E302E302E302063646E2E696E7374612E706C617962727974652E636F6D0D0A302E302E302E302063646E2E6C6C6F67657466617374636163682E75730D0A302E302E302E302063646E2E6D6F6E74696572612E636F6D0D0A302E302E302E302063646E2E6D7364776E6C642E636F6D0D0A302E302E302E302063646E2E6D7970636261636B75702E636F6D0D0A302E302E302E302063646E2E7070646F776E6C6F61642E636F6D0D0A302E302E302E302063646E2E72696365617465617374636163682E75730D0A302E302E302E302063646E2E73687961706F7461746F2E75730D0A302E302E302E302063646E2E736F6C696D62612E636F6D0D0A302E302E302E302063646E2E7475746F3470632E636F6D0D0A302E302E302E302063646E2E617070726F756E642E62697A0D0A302E302E302E302063646E2E626967737065656470726F2E636F6D0D0A302E302E302E302063646E2E62697370642E636F6D0D0A302E302E302E302063646E2E62697372762E636F6D0D0A302E302E302E302063646E2E63646E64702E636F6D0D0A302E302E302E302063646E2E646F776E6C6F61642E73776565747061636B732E636F6D0D0A302E302E302E302063646E2E6470646F776E6C6F61642E636F6D0D0A302E302E302E302063646E2E76697375616C6265652E6E65740D0A2320756E636865636B795F656E640D0A
========================= IP Configuration: ================================

Broadcom 802.11n Network Adapter = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Ray-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 18-F4-6A-0B-F3-9F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 18-F4-6A-0B-F3-9F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::506d:8e09:e768:38ce%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, July 14, 2017 12:09:01 PM
   Lease Expires . . . . . . . . . . : Saturday, July 15, 2017 1:57:10 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 387511402
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-25-4C-6B-88-AE-1D-9C-4D-1A
   DNS Servers . . . . . . . . . . . : 208.180.42.68
                                       208.180.42.100
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 88-AE-1D-9C-4D-1A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3BC6F4A3-6E6C-4294-B81E-B2C42BC4E929}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {7C632847-575D-4F9F-AAE2-6A5E25E99AA2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {F0AA3B5D-0803-4233-9FC4-5859076A91E8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0E09498B-DBC9-4FD1-A020-3CF4842A30FB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5B977734-BC41-401D-BA99-A1918D98B716}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3413:2c8a:d027:ddd0(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3413:2c8a:d027:ddd0%33(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {D2431F37-876B-42FC-AF57-337DF8B945B2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #11
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {616287D3-B1C9-42F3-B5D3-BBE6AA61ABC3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #13
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {B7116D80-98A7-4813-BAC8-F56D05826E1F}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #15
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {92F25BB7-0AA0-4A19-A4A2-AD79930D08C0}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {7AB77E30-D81D-4470-B48C-01ACED0594A8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #17
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {73EBBC89-6B8E-466C-942D-1C7A0BCA2447}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #16
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {13977879-84E4-4928-8554-3740311C95E8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #18
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  rdns01.suddenlink.net
Address:  208.180.42.68

Name:    google.com
Addresses:  2607:f8b0:4000:811::200e
      172.217.9.142


Pinging google.com [172.217.9.142] with 32 bytes of data:
Reply from 172.217.9.142: bytes=32 time=45ms TTL=55
Reply from 172.217.9.142: bytes=32 time=49ms TTL=55

Ping statistics for 172.217.9.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 45ms, Maximum = 49ms, Average = 47ms
Server:  rdns01.suddenlink.net
Address:  208.180.42.68

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      98.138.253.109
      98.139.180.149
      206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=75ms TTL=50
Reply from 98.138.253.109: bytes=32 time=77ms TTL=50

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 77ms, Average = 76ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...18 f4 6a 0b f3 9f ......Microsoft Virtual WiFi Miniport Adapter
 11...18 f4 6a 0b f3 9f ......Broadcom 802.11n Network Adapter
 10...88 ae 1d 9c 4d 1a ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
 33...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #9
 26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #10
 27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #11
 30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #13
 29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #15
 35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #12
 31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #17
 36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #16
 34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #18
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.11     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.11    286
     192.168.0.11  255.255.255.255         On-link      192.168.0.11    286
    192.168.0.255  255.255.255.255         On-link      192.168.0.11    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.11    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.11    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 33     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 33     58 2001::/32                On-link
 33    306 2001:0:9d38:90d7:3413:2c8a:d027:ddd0/128
                                    On-link
 11    286 fe80::/64                On-link
 33    306 fe80::/64                On-link
 33    306 fe80::3413:2c8a:d027:ddd0/128
                                    On-link
 11    286 fe80::506d:8e09:e768:38ce/128
                                    On-link
  1    306 ff00::/8                 On-link
 33    306 ff00::/8                 On-link
 11    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\napinsp.dll"

Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\pnrpnsp.dll"

Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\pnrpnsp.dll"

Catalog5 05 C:\Windows\System32\mswsock.dll [231424] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 06 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\winrnr.dll"

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/12/2017 02:55:04 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (07/12/2017 02:51:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/12/2017 02:51:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/12/2017 02:51:03 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (07/12/2017 06:12:23 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15085

Error: (07/12/2017 06:12:23 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15085

Error: (07/12/2017 06:12:23 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/12/2017 06:12:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13806

Error: (07/12/2017 06:12:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13806

Error: (07/12/2017 06:12:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (07/14/2017 12:09:07 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (07/14/2017 12:09:07 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (07/14/2017 12:09:06 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (07/14/2017 12:09:05 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (07/14/2017 12:09:05 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (07/14/2017 12:09:04 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (07/14/2017 12:09:04 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (07/14/2017 12:09:05 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (07/14/2017 12:09:04 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (07/14/2017 05:24:55 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535


Microsoft Office Sessions:
=========================
Error: (07/10/2017 01:47:07 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 30 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (07/08/2017 01:24:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 47478 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/28/2017 02:52:23 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 821 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (06/13/2017 09:07:01 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 754 seconds with 720 seconds of active time.  This session ended with a crash.

Error: (06/06/2017 04:46:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 33 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/02/2017 03:12:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 204 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (02/03/2017 09:25:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 17081 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (12/14/2016 09:58:46 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (11/18/2016 04:59:40 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 72 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (11/14/2016 03:39:07 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 51 seconds with 0 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2016-07-01 03:22:14.911
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-07-01 03:22:14.743
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-07-01 03:22:14.573
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-07-01 03:22:14.407
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-11 04:40:30.979
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-11 04:40:30.778
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-11 04:40:30.576
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-11 04:40:30.377
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-11 04:06:57.587
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-11 04:06:57.380
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

µTorrent (HKLM-x32\...\uTorrent) (Version: 3.2.3.28705 - BitTorrent Inc.)
18 Wheels of Steel - American Long Haul (HKLM-x32\...\WT088649) (Version: 2.2.0.95 - WildTangent) Hidden
1-Click Answers (HKLM-x32\...\1-Click Answers) (Version:  - )
9-lab Removal Tool (HKLM-x32\...\9-lab Removal Tool) (Version:  - )
ABBYY FineReader 9.0 Professional Edition (HKLM-x32\...\{F9000000-0001-0000-0000-074957833700}) (Version: 9.00.724.5507 - ABBYY)
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems)
Acer Crystal Eye webcam (HKLM-x32\...\{51F026FA-5146-4232-A8BA-1364740BD053}) (Version: 1.0.4.2 - Liteon)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3005 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
Acer Game Console (HKLM-x32\...\Acer Game Console) (Version:  - WildTangent) Hidden
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 16.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.131 - Adobe Systems Incorporated)
Adobe Reader 9.1 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.1.0 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT088295) (Version: 2.2.0.95 - WildTangent) Hidden
AlignmentUtility (HKLM-x32\...\{4C5E314A-31CA-4223-9A90-CE0C4D5800A4}) (Version: 19.00.0000 - UPS) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{E92BB800-BCC5-4C25-8102-AC2C3B7C7C1E}) (Version: 5.5 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9C912B1E-06DD-43EF-BB2B-45CB2C88BAAE}) (Version: 5.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
Backup Manager Basic (HKLM-x32\...\{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems) Hidden
Barnes & Noble Desktop Reader (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.1.21 - Barnesandnoble.com)
Bejeweled 2 Deluxe (HKLM-x32\...\WT088300) (Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT088373) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (HKLM-x32\...\WT088310) (Version: 2.2.0.95 - WildTangent) Hidden
Camtasia Studio 7 (HKLM-x32\...\{53FA9A9F-3C19-4D43-AD6B-DEF365D469BA}) (Version: 7.0.0 - TechSmith Corporation)
Camtasia Studio 8 (HKLM-x32\...\{DB93E2C2-851F-44B2-B09C-351D2C624AE1}) (Version: 8.0.4.1060 - TechSmith Corporation)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version:  - )
Canon MG2100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2100_series) (Version:  - )
Canon MG2100 series On-screen Manual (HKLM-x32\...\Canon MG2100 series On-screen Manual) (Version:  - )
Canon MG2100 series User Registration (HKLM-x32\...\Canon MG2100 series User Registration) (Version:  - )
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Utilities PhotoStitch 3.1 (HKLM-x32\...\Canon PhotoStitch 3.1) (Version:  - )
CCC (HKLM-x32\...\{95749C5B-BC37-41E3-8D39-EEF4C21A2825}) (Version: 19.00.0000 - United Parcel Service, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.21 - Piriform)
ChairGun4 4.2.0 (HKLM-x32\...\{188B215B-4A33-4B83-9885-19A8CA93236F}_is1) (Version:  - Hawke Sport Optics)
Chuzzle Deluxe (HKLM-x32\...\WT088312) (Version: 2.2.0.95 - WildTangent) Hidden
Citrix Online Launcher (HKLM-x32\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)
ConvertHelper 2.2 (HKLM-x32\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF51}_is1) (Version:  - DownloadHelper)
ConvertHelper 3.1.1 (HKLM\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF52}}_is1) (Version:  - DownloadHelper)
CopyTrans Control Center Uninstall Only (HKCU\...\CopyTrans Suite) (Version: 4.004 - WindSolutions)
CutePDF Writer 3.1 (HKLM\...\CutePDF Writer Installation) (Version:  3.1 - Acro Software Inc.)
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.2829.50 - CyberLink Corp.)
DAZzle (HKLM-x32\...\DAZzle) (Version:  - )
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT088318) (Version: 2.2.0.95 - WildTangent) Hidden
DiskAid 5.01 (HKLM-x32\...\DiskAid_is1) (Version: 5.01 - DigiDNA)
Dora's Carnival Adventure (HKLM-x32\...\WT088393) (Version: 2.2.0.95 - WildTangent) Hidden
DYMO Label v.8 (HKLM-x32\...\DYMO Label v.8) (Version: 8.2.0.794 - Sanford, L.P.)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Elcomsoft Wireless Security Auditor (HKLM-x32\...\{77BFC300-FFBB-4841-8A55-CAB7BAC68422}) (Version: 4.0.211.448 - Elcomsoft Co. Ltd.)
Endicia Platinum Shipper (HKLM-x32\...\Endicia Platinum Shipper) (Version:  - )
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSobi v2 (HKLM-x32\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
FATE (HKLM-x32\...\WT088413) (Version: 2.2.0.95 - WildTangent) Hidden
FormsComponent (HKLM-x32\...\{91032FF2-836F-4CCA-A1A3-55B966E82907}) (Version: 19.00.0000 - UPS) Hidden
FOSS (HKLM-x32\...\{267FC070-5271-4768-B33A-33E4EA0E3A74}) (Version: 19.00.0000 - UPS) Hidden
Freeraser (HKLM-x32\...\Freeraser) (Version: 1.0.0.23 - Codyssey.com)
GetDataBack for NTFS (HKLM-x32\...\{56582EEA-3AEF-4D84-8B9D-C87A3CD9250F}) (Version: 3.64.000 - Runtime Software)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
HandBrake 0.10.1 (HKLM-x32\...\HandBrake) (Version: 0.10.1 - )
ICCHelp (HKLM-x32\...\{A5763105-D1D5-4862-A3FE-EC058F9AA73E}) (Version: 19.00.0000 - UPS)
iCloud (HKLM\...\{5B1A59DA-D1EC-4C3A-A996-DF011A0A9668}) (Version: 6.2.2.39 - Apple Inc.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1892 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Jasc Paint Shop Pro 8 (HKLM-x32\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.00.0000 - Jasc Software Inc)
Java 8 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218071F0}) (Version: 8.0.710.15 - Oracle Corporation)
Jewel Quest - Heritage (HKLM-x32\...\WT088653) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT088350) (Version: 2.2.0.95 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WT088445) (Version: 2.2.0.95 - WildTangent) Hidden
Juniper Networks, Inc. Setup Client (HKCU\...\Juniper_Setup_Client) (Version: 7.3.5.34907 - Juniper Networks, Inc.)
Juniper Networks, Inc. Setup Client 64-bit Activex Control (HKLM\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Juniper Networks, Inc.)
Juniper Networks, Inc. Setup Client Activex Control (HKLM-x32\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Juniper Networks, Inc.)
Junk Mail filter update (HKLM-x32\...\{E2DFE069-083E-4631-9B6C-43C48E991DE5}) (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.12 - Acer Inc.)
magicJack (HKCU\...\magicJack) (Version: 4.1.7574.5297 - magicJack L.P.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Malwarebytes Anti-Ransomware version 0.9.17.661 (HKLM\...\{6CA75021-FBB0-41A5-B95C-FC1C9E0421F0}_is1) (Version: 0.9.17.661 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files  (HKLM-x32\...\{D441BD04-E548-4F8E-97A4-1B66135BAAA8}) (Version: 10.1.2731.0 - Microsoft Corporation)
Microsoft SQL Server 2012 (HKLM-x32\...\Microsoft SQL Server SQLServer2012) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{9D662DE9-690E-4748-8EE5-02DD6758221E}) (Version: 11.2.5058.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{3965C9F9-9B9A-4391-AC4B-8388210D3AA0}) (Version: 11.2.5058.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Setup (English) (HKLM-x32\...\{D958C1AC-7891-42B6-AFBE-FA9070FACE13}) (Version: 11.2.5058.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{E721A8AA-2632-4798-B439-6D4C8A689BB8}) (Version: 11.2.5058.0 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{06E783ED-91B4-4BB3-9913-8D608E7B0702}) (Version: 11.2.5058.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft VSS Writer for SQL Server 2012 (HKLM\...\{3E0DD83F-BE4C-4478-86A0-AD0D79D1353E}) (Version: 11.2.5058.0 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Mozilla Firefox 54.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 54.0.1 (x86 en-US)) (Version: 54.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 54.0 - Mozilla)
MSIChecker (HKLM-x32\...\{C9D43B38-34AD-4EC2-B696-46F42D49D174}) (Version: 19.00.0000 - UPS) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyWinLocker (HKLM-x32\...\{0D7CD0D9-4A88-4A63-8F91-3F4E8F371768}) (Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.)
NA1Messenger (HKLM-x32\...\{D44E7219-947E-4F1B-830E-66EF11ACC543}) (Version: 19.00.0000 - Your Company Name) Hidden
Nero 8 (HKLM-x32\...\{D6C9AF27-9414-46C8-B9D8-D878BA041033}) (Version: 8.3.314 - Nero AG)
NRF (HKLM-x32\...\{99A0F94F-9F09-4F09-B8D9-E8F1BBBEF212}) (Version: 19.00.0000 - UPS) Hidden
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8928 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8928 - NTI Corporation)
Panda USB Vaccine 1.0.1.16 (HKLM-x32\...\{55A41219-9B22-4098-BAE7-AE289B3C569A}_is1) (Version:  - Panda Security)
PDFill PDF Editor with FREE Writer and FREE Tools (HKLM\...\{D1399216-81B2-457C-A0F7-73B9A2EF6902}) (Version: 12.0 - PlotSoft LLC)
Penguins! (HKLM-x32\...\WT088449) (Version: 2.2.0.95 - WildTangent) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies (HKLM-x32\...\WT088364) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT088453) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT088457) (Version: 2.2.0.95 - WildTangent) Hidden
PolicyManager (HKLM-x32\...\{2329553C-D499-4476-A20F-9C7E82ED122B}) (Version: 19.00.0000 - UPS) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6151 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30121 - Realtek Semiconductor Corp.)
Reconciler (HKLM-x32\...\{98C4DE92-27C8-482C-8431-514828756E80}) (Version: 19.00.0000 - UPS) Hidden
ReportServer (HKLM-x32\...\{C81D8576-F1B1-4E3A-9DC3-DF1B664962F0}) (Version: 18.00.0000 - Your Company Name) Hidden
RogueKiller version 12.11.0.0 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12.11.0.0 - Adlice Software)
Service Pack 2 for SQL Server 2012 (KB2958429) (HKLM-x32\...\KB2958429) (Version: 11.2.5058.0 - Microsoft Corporation)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Sierra I6 (HKLM-x32\...\Sierra I6) (Version: 6.0 - Sierra Bullets)
Skype™ 7.32 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.32.103 - Skype Technologies S.A.)
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.6 - Sophos Limited)
SQL Server 2012 Common Files (HKLM-x32\...\{124D51A1-F3C2-45AE-B812-D3CA71247093}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
SQL Server 2012 Common Files (HKLM-x32\...\{7D29ED63-84F9-4EC7-B49F-994A3A3195B2}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Services (HKLM-x32\...\{87D50333-E534-493A-8E98-0A49BC28F64B}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Services (HKLM-x32\...\{C22613C2-C7A4-4761-A906-116ECD4E7477}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Shared (HKLM-x32\...\{54F84805-0116-467F-8713-899DFC472235}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Shared (HKLM-x32\...\{D0F44C37-A22B-4733-BBA7-86C9F4988725}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
SQL Server Browser for SQL Server 2012 (HKLM-x32\...\{4B9E6EB0-0EED-4E74-9479-F982C3254F71}) (Version: 11.2.5058.0 - Microsoft Corporation)
Sql Server Customer Experience Improvement Program (HKLM-x32\...\{30CA21F2-901A-44DB-A43F-FC31CD0F2493}) (Version: 11.2.5058.0 - Microsoft Corporation) Hidden
Super Flexible File Synchronizer v4.42b (HKLM-x32\...\Super Flexible File Synchronizer_is1) (Version: 4.42b - Super Flexible Software)
SupportUtility (HKLM-x32\...\{31AF8802-BF43-4C43-984B-EC597CF51505}) (Version: 19.00.0000 - UPS) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.19.0 - Synaptics Incorporated)
Syncios 6.0.2 (HKLM-x32\...\Syncios) (Version: 6.0.2 - Anvsoft)
System (HKLM-x32\...\{DB2C58E0-6284-4B48-97F2-22A980B6360B}) (Version: 19.00.0000 - UPS) Hidden
System Ninja version 3.0.6 (HKLM-x32\...\{6E67710E-206D-43AB-BF21-E7CD63056C55}_is1) (Version: 3.0.6 - SingularLabs)
Times Reader (HKLM-x32\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York Times Company) Hidden
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.9.11 - Tweaking.com)
Unchecky v1.0.2 (HKLM-x32\...\Unchecky) (Version: 1.0.2 - RaMMicHaeL)
UnifiedPrinting (HKLM-x32\...\{CF2962CB-E3E7-4AA5-B6CE-EE59A600ECBE}) (Version: 19.00.0000 - UPS) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
UPS WorldShip (HKLM-x32\...\UPS WorldShip) (Version: 19.0 - UPS)
UPSDB (HKLM-x32\...\{837896B9-CACA-44EF-B2F8-F6DB3D743595}) (Version: 19.00.0000 - UPS) Hidden
UPSICC (HKLM-x32\...\{390160B4-D276-4A04-8002-8D3101A0D367}) (Version: 19.00.0000 - UPS) Hidden
UPSlinkHTTP (HKLM-x32\...\{E358CC1E-4953-4E27-ADEB-8B27D8BBC20E}) (Version: 19.00.0000 - UPS) Hidden
UPSVC2013MM (HKLM-x32\...\{D99432A9-099D-4DF0-B3BA-41562C3F8B4C}) (Version: 19.00.0000 - Your Company Name) Hidden
VCRedistSetup (HKLM-x32\...\{3921A67A-5AB1-4E48-9444-C71814CF3027}) (Version: 1.0.0 - Nero AG) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT088553) (Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WebHelp (HKLM-x32\...\{8C5BD501-AD5D-4A75-9321-076509B438FC}) (Version: 19.00.0000 - UPS)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3004 - Acer Incorporated)
WiFi ReHacker version 1.1 (HKLM-x32\...\{C8B4A547-DE2B-4424-8819-09724C15EAA6}_is1) (Version: 1.1 - )
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
WinMerge 2.14.0 (HKLM-x32\...\WinMerge_is1) (Version: 2.14.0 - Thingamahoochie Software)
WinRAR 4.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)
Wise Data Recovery 3.36 (HKLM-x32\...\Wise Data Recovery_is1) (Version: 3.36 - WiseCleaner.com, Inc.)
WorldShip (HKLM-x32\...\{05221EA8-BC66-483B-8036-5CAF7B813C10}) (Version: 19.00.0000 - UPS) Hidden
WSShared (HKLM-x32\...\{4D8761F6-BB0D-48B9-81F3-58EC0CDA2090}) (Version: 19.00.0000 - UPS) Hidden
Zuma's Revenge (HKLM-x32\...\WT088517) (Version: 2.2.0.95 - WildTangent) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 64%
Total physical RAM: 3001.98 MB
Available physical RAM: 1058.13 MB
Total Virtual: 6002.14 MB
Available Virtual: 3557.3 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:219.79 GB) (Free:18.73 GB) NTFS
3 Drive f: (TOSHIBA EXT) (Fixed) (Total:1863.01 GB) (Free:467.29 GB) NTFS

========================= Users: ========================================

User accounts for \\RAY-PC

Administrator            Guest                    Ray                      

========================= Restore Points ==================================

06-07-2017 09:16:58 Scheduled Checkpoint
14-07-2017 21:56:39 Scheduled Checkpoint

**** End of log ****
 

 

MBAM Scan Results

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/15/17
Scan Time: 2:25 AM
Log File: 4r. 2017.7.15 MBAM Scan Results.txt
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.160
Update Package Version: 1.0.2368
License: Trial

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 382656
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 11 min, 6 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)


(end)

 

MBAR Result

 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org

Database version:
  main:    v2017.07.15.03
  rootkit: v2017.05.27.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Ray :: RAY-PC [administrator]

7/15/2017 3:45:03 AM
mbar-log-2017-07-15 (03-45-03).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 317177
Time elapsed: 28 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

MBAR Result 2nd file

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 3147804672, free: 1204187136

=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 3147804672, free: 1181089792

Downloaded database version: v2017.07.15.03
Downloaded database version: v2017.05.27.01
Downloaded database version: v2017.07.07.01
Initializing...
======================
------------ Kernel report ------------
     07/15/2017 03:44:46
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\IntcHdmi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\system32\drivers\MBAMChameleon.sys
\??\C:\Windows\system32\drivers\farflt.sys
\??\C:\Windows\system32\drivers\mbam.sys
\??\C:\Windows\system32\drivers\mbae64.sys
\??\C:\Windows\system32\drivers\mwac.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\gdi32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\shlwapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\normaliz.dll
\Windows\System32\psapi.dll
\Windows\System32\difxapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\msctf.dll
\Windows\System32\sechost.dll
\Windows\System32\nsi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\urlmon.dll
\Windows\System32\kernel32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\advapi32.dll
\Windows\System32\wininet.dll
\Windows\System32\lpk.dll
\Windows\System32\usp10.dll
\Windows\System32\imm32.dll
\Windows\System32\setupapi.dll
\Windows\System32\clbcatq.dll
\Windows\System32\iertutil.dll
\Windows\System32\user32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\shell32.dll
\Windows\System32\ole32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\wintrust.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2017.07.15.03
  rootkit: v2017.05.27.01

<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: DE5EE28C

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 27262976
    Partition is bootable
    Partition file system is NTFS

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 27265024  Numsec = 204800
    Partition is bootable
    Partition file system is NTFS

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 27469824  Numsec = 460924928
    Partition is not bootable
    Partition file system is NTFS

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Done!
Error referencing handle to "\DosDevices\F:", status 0xc0000034
<<<3>>>
Volume: F:
File system type: UNKNOWN
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-3C6D689007D9AB560051AA727014B96019D735BC.bin.VF" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-3C6D689007D9AB560051AA727014B96019D735BC.bin.VE0" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-3C6D689007D9AB560051AA727014B96019D735BC.bin.VE1" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-27265024-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-27469824-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 3147804672, free: 1121161216

=======================================


rKill Scan Result

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/15/2017 02:11:36 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
  0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
  0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
  0.0.0.0 media.opencandy.com
  0.0.0.0 cdn.opencandy.com
  0.0.0.0 tracking.opencandy.com
  0.0.0.0 api.opencandy.com
  0.0.0.0 api.recommendedsw.com
  0.0.0.0 installer.betterinstaller.com
  0.0.0.0 installer.filebulldog.com
  0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
  0.0.0.0 inno.bisrv.com
  0.0.0.0 nsis.bisrv.com
  0.0.0.0 cdn.file2desktop.com
  0.0.0.0 cdn.goateastcach.us
  0.0.0.0 cdn.guttastatdk.us
  0.0.0.0 cdn.inskinmedia.com
  0.0.0.0 cdn.insta.oibundles2.com
  0.0.0.0 cdn.insta.playbryte.com

  20 out of 37 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 07/15/2017 02:13:43 PM
Execution time: 0 hours(s), 2 minute(s), and 7 seconds(s)
 

 

 

Broni, hope this info helps you track it down.



#7 Broni

Broni

    The Coolest BC Computer


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Posted 15 July 2017 - 05:26 PM

I don't see any antivirus program running. Why?

 

Did you create some custom "hosts" file?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 pizzahutray

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Posted 15 July 2017 - 06:04 PM

I run eset and trendmicro online. I have no clue what a host file is.



#9 Broni

Broni

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Posted 15 July 2017 - 07:18 PM

p22002970.gif Running online scans is not enough. You must have some active AV program running in real time.

 

Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 and 10 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program.  How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

Update, run full scan, report on any findings.

 

p22002970.gif As for "hosts" file, yours doesn't look right so follow instructions from here to reset it: https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default#FixItForMeAlways

 

Then...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program

 


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 pizzahutray

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Posted 16 July 2017 - 06:34 AM

trying to redo my host. but the link gave instructions as follows

 To reset the Hosts file back to the default yourself, follow these steps:

  1. Click Start, click Run, type Notepad, and then click OK.

Where is Start and Run? I have Windows 7 as my OS?

 

I usually go to the windows symbol in the very lower left hand corner.

When I click on it a list of programs comes up with a search bar at the bottom.

Is this it?



#11 jwoods301

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Posted 16 July 2017 - 03:14 PM

Start is the Windows symbol in the lower left hand corner.

 

Another way to get to Run is to press tthe Windows key on your keyboard and then the letter R.



#12 pizzahutray

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Posted 16 July 2017 - 04:56 PM

So I typed in this location from the Microsoft Host reset instructions, %WinDir%\System32\Drivers\Etc and this is what cam up. They want me to rename hosts to hosts.old, but one already exists.

 

hosts

hosts.old

Imhosts.sam

networks

protocols

services



#13 jwoods301

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Posted 16 July 2017 - 05:06 PM

Rename hosts.old to something like hosts.old.1 and then proceed.



#14 Broni

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Posted 16 July 2017 - 07:02 PM

Thank you jwoods 301 :)


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#15 pizzahutray

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Posted 17 July 2017 - 01:34 AM

I imported the host.txt file into the %WinDir%\System32\Drivers\Etc. It is the only .txt file in the list. Is that correct?


Edited by pizzahutray, 17 July 2017 - 01:34 AM.





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