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Some Web Pages in Chrome will Just Churn and Not Open


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40 replies to this topic

#1 qthush99

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Posted 12 July 2017 - 12:44 AM

Hi All ~

 

I use Chrome, and yesterday some web pages stopped loading. The pages will simply churn and remain in the churning process, and never load. I even had trouble getting to bleepingcomputer.com

 

I use Vista on this laptop.

 

I have run Malwarebytes, and it showed these items which have been quarantined: Trojan.BHO.Generic; PUP.Optional.SimplyTech; and Adware.Finix.

 

I have also run a full scan by AVG, which showed no detectable issues.

 

I would certainly appreciate any help you might provide.

 

Thanks much ~

 

Allen

 

PS. I am not sure that this message posted, as I lost connectivity when attempting to post it earlier. Please excuse any duplication in the message.



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#2 jwoods301

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Posted 12 July 2017 - 12:49 AM

Do the following malware checks and post the logs...

Download and run AdwCleaner -

https://www.bleepingcomputer.com/download/adwcleaner/

Download and run Malwarebytes Anti-Malware -

https://www.malwarebytes.org/antimalware/

Download and run the portable version of Zemana Anti-Malware

https://www.zemana.com/en-US/Download

Download and run Junkware Removal Tool -

https://www.bleepingcomputer.com/download/junkware-removal-tool/

Create a System Restore point first.



#3 qthush99

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Posted 12 July 2017 - 11:05 AM

Unfortunately, my machine will not finish the download of any of the malware programs. It starts the download process, but then stops and gives the "Failed - Network error" message. I can pull up other web pages, but not download these programs.

 

I have another laptop. Should I try to download these programs to a flash drive, and then upload them to the problem machine and run the programs?



#4 qthush99

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Posted 12 July 2017 - 02:48 PM

Sir ~

 

I was able to upload AdwCleaner using a thumb drive. The log is below. Should I have AdwCleaner clean them now?

 

# AdwCleaner v6.047 - Logfile created 12/07/2017 at 13:40:17

# Updated on 19/05/2017 by Malwarebytes

# Database : 2017-05-19.1 [Local]

# Operating System : Windows ™ Vista Home Premium Service Pack 2 (X64)

# Username : Allen Sutton - ALLENSUTTON-PC

# Running from : C:\Users\Allen Sutton\Desktop\AdwCleaner.exe

# Mode: Scan

# Support : https://www.malwarebytes.com/support

 

 

 

***** [ Services ] *****

 

No malicious services found.

 

 

***** [ Folders ] *****

 

Folder Found:  C:\Users\Allen Sutton\AppData\LocalLow\HPAppData

Folder Found:  C:\Users\Allen\AppData\LocalLow\HPAppData

 

 

***** [ Files ] *****

 

File Found:  C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

 

 

***** [ DLL ] *****

 

No malicious DLLs found.

 

 

***** [ WMI ] *****

 

No malicious keys found.

 

 

***** [ Shortcuts ] *****

 

No infected shortcut found.

 

 

***** [ Scheduled Tasks ] *****

 

No malicious task found.

 

 

***** [ Registry ] *****

 

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS10.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS11.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS12.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS13.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS14.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS15.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS10.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS11.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS12.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS13.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS14.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS15.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}

Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKU\.DEFAULT\Software\Auslogics

Key Found:  HKU\S-1-5-21-1467792202-4240565932-542073138-1000\Software\YahooPartnerToolbar

Key Found:  HKU\S-1-5-18\Software\Auslogics

Key Found:  HKCU\Software\YahooPartnerToolbar

Key Found:  [x64] HKCU\Software\YahooPartnerToolbar

Key Found:  HKU\S-1-5-21-1467792202-4240565932-542073138-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

 

 

***** [ Web browsers ] *****

 

No malicious Firefox based browser items found.

No malicious Chromium based browser items found.

 

*************************

 

C:\AdwCleaner\AdwCleaner[S0].txt - [3664 Bytes] - [12/07/2017 13:40:17]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3737 Bytes] ##########


Sir ~

 

I was able to upload AdwCleaner using a thumb drive. The log is below. Should I have AdwCleaner clean them now?

 

# AdwCleaner v6.047 - Logfile created 12/07/2017 at 13:40:17

# Updated on 19/05/2017 by Malwarebytes

# Database : 2017-05-19.1 [Local]

# Operating System : Windows ™ Vista Home Premium Service Pack 2 (X64)

# Username : Allen Sutton - ALLENSUTTON-PC

# Running from : C:\Users\Allen Sutton\Desktop\AdwCleaner.exe

# Mode: Scan

# Support : https://www.malwarebytes.com/support

 

 

 

***** [ Services ] *****

 

No malicious services found.

 

 

***** [ Folders ] *****

 

Folder Found:  C:\Users\Allen Sutton\AppData\LocalLow\HPAppData

Folder Found:  C:\Users\Allen\AppData\LocalLow\HPAppData

 

 

***** [ Files ] *****

 

File Found:  C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

 

 

***** [ DLL ] *****

 

No malicious DLLs found.

 

 

***** [ WMI ] *****

 

No malicious keys found.

 

 

***** [ Shortcuts ] *****

 

No infected shortcut found.

 

 

***** [ Scheduled Tasks ] *****

 

No malicious task found.

 

 

***** [ Registry ] *****

 

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS10.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS11.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS12.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS13.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS14.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CCHTLS15.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS10.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS11.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS12.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS13.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS14.clsZipTool

Key Found:  [x64] HKLM\SOFTWARE\Classes\CCHTLS15.clsZipTool

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}

Key Found:  HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}

Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Found:  HKU\.DEFAULT\Software\Auslogics

Key Found:  HKU\S-1-5-21-1467792202-4240565932-542073138-1000\Software\YahooPartnerToolbar

Key Found:  HKU\S-1-5-18\Software\Auslogics

Key Found:  HKCU\Software\YahooPartnerToolbar

Key Found:  [x64] HKCU\Software\YahooPartnerToolbar

Key Found:  HKU\S-1-5-21-1467792202-4240565932-542073138-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0A2EA0A6-500B-43AC-83DB-176C72C2E6EF}

 

 

***** [ Web browsers ] *****

 

No malicious Firefox based browser items found.

No malicious Chromium based browser items found.

 

*************************

 

C:\AdwCleaner\AdwCleaner[S0].txt - [3664 Bytes] - [12/07/2017 13:40:17]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3737 Bytes] ##########



#5 jwoods301

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Posted 12 July 2017 - 04:07 PM

Unfortunately, my machine will not finish the download of any of the malware programs. It starts the download process, but then stops and gives the "Failed - Network error" message. I can pull up other web pages, but not download these programs.

 

I have another laptop. Should I try to download these programs to a flash drive, and then upload them to the problem machine and run the programs?

Yes.

 

Let the programs clean up what they find, post your logs, and let us know if the problem persists.



#6 qthush99

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Posted 12 July 2017 - 04:10 PM

Sir ~

 

Here is the Malwarebytes log.

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 7/12/17
Scan Time: 1:53 PM
Log File: 
Administrator: Yes
 
-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.0
Update Package Version: 1.0.2351
License: Free
 
-System Information-
OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: AllenSutton-PC\Allen Sutton
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 575237
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 1 hr, 8 min, 52 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#7 qthush99

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Posted 12 July 2017 - 05:27 PM

Sir ~

 

Here is the log from Zemana.

 

Zemana AntiMalware 2.74.2.76 (Installed)
 
-------------------------------------------------------
Scan Result            : Completed
Scan Date              : 2017/7/12
Operating System       : Windows Vista 64-bit
Processor              : 2X Intel® Core™2 Duo CPU   T6400 @ 2.00GHz
BIOS Mode              : Legacy
CUID                   : 12CB3E36AB9693B70E2FF4
Scan Type              : System Scan
Duration               : 59m 30s
Scanned Objects        : 340386
Detected Objects       : 9
Excluded Objects       : 0
Read Level             : SCSI
Auto Upload            : Enabled
Detect All Extensions  : Disabled
Scan Documents         : Disabled
Domain Info            : WORKGROUP,0,2
 
Detected Objects
-------------------------------------------------------
 
Internet Explorer Search
Status             : Scanned
Object             : Ask.com - http://ask.com
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Internet Explorer Search
 
Internet Explorer Search
Status             : Scanned
Object             : Ask.com - http://ask.com
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Internet Explorer Search
 
Internet Explorer Homepage
Status             : Scanned
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Internet Explorer Homepage
 
Internet Explorer Homepage
Status             : Scanned
Object             : http://hotair.com/
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Internet Explorer Homepage
 
Chrome Startup Url
Status             : Scanned
Object             : https://moodle.cornerstone.edu/
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Chrome Startup Url
 
Chrome Startup Url
Status             : Scanned
Object             : http://ecampus.phoenix.edu/
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Chrome Startup Url
 
Chrome Startup Url
Status             : Scanned
Object             : http://www.blueletterbible.org/
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Chrome Startup Url
 
Chrome Startup Url
Status             : Scanned
MD5                : -
Publisher          : -
Size               : -
Version            : -
Detection          : Suspicious Browser Setting
Cleaning Action    : Repair
Related Objects    :
                Browser Setting - Chrome Startup Url
 
Hosts File
Status             : Scanned
Object             : %systemroot%\system32\drivers\etc\hosts
MD5                : 1AD8D9878D5DA8EF3CFA43FA3C15C995
Publisher          : -
Size               : 305989
Version            : -
Detection          : Hosts Hijack
Cleaning Action    : Repair
Related Objects    :
                Hosts file - 127.0.0.1 - -p
                File - %systemroot%\system32\drivers\etc\hosts


#8 qthush99

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Posted 12 July 2017 - 06:49 PM

Sir ~

 

Here is the Junkware Removal Tool log.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows ™ Vista Home Premium x64 
Ran by Allen Sutton (Administrator) on Wed 07/12/2017 at 17:13:11.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 50 
 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\04F0GUWZ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0CCBNWCT (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1IKK8T3K (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1QCH3MP7 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2IXJGU0R (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2U9M35IT (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4716EKR7 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8AEQS84F (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\97RU6CLO (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\COFYWL2R (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHV1TU1U (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IXQ2XGQE (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JO7HN7KZ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KCCA67A4 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\M5M8VNOQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MFFK6FTO (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NYLAJ8AW (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O1QH5TT3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QI8VZ3SB (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QZNI12FH (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UGFI3ED2 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UHXXFROW (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y2P3ZXLQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y7QL3MS8 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Allen Sutton\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZO7I65GN (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\04F0GUWZ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0CCBNWCT (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1IKK8T3K (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1QCH3MP7 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2IXJGU0R (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2U9M35IT (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4716EKR7 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8AEQS84F (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\97RU6CLO (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\COFYWL2R (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GHV1TU1U (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IXQ2XGQE (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JO7HN7KZ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KCCA67A4 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\M5M8VNOQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MFFK6FTO (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NYLAJ8AW (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O1QH5TT3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QI8VZ3SB (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QZNI12FH (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UGFI3ED2 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UHXXFROW (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y2P3ZXLQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y7QL3MS8 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZO7I65GN (Temporary Internet Files Folder) 
 
 
 
Registry: 5 
 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL (Registry Value) 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Main\\Start Page (Registry Value) 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{180780f0-b348-4b44-8210-94a8f3ee15b2} (Registry Key)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL (Registry Value) 
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Start Page (Registry Value) 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 07/12/2017 at 17:23:27.82
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#9 jwoods301

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Posted 12 July 2017 - 07:06 PM

Does the problem still persist?



#10 qthush99

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Posted 12 July 2017 - 07:22 PM

Yes, the problem still persist, On some websites the site keeps buffering and not fully loading; particularly a site with the extension of ".edu"



#11 jwoods301

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Posted 12 July 2017 - 07:24 PM

Can you give me the link to one of the "problem sites"?



#12 qthush99

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Posted 12 July 2017 - 07:29 PM

You Tube videos start and buffer and start again, repeatedly.



#13 qthush99

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Posted 12 July 2017 - 07:33 PM

Here is a link with the problem.

 



#14 qthush99

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Posted 12 July 2017 - 07:36 PM

Here is another site:

 

https://ecampus.phoenix.edu/portal/portal/public/login.aspx

 

 

When I log in it loads in part, and just keeps churning or buffering, never fully loading.



#15 qthush99

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Posted 12 July 2017 - 07:48 PM

In fact, on the site below, the login page often just churns without filly loading.

https://ecampus.phoenix.edu/portal/portal/public/login.aspx




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