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"Recommended Update for this PC" pop-up

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#1 JoseMadrid


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  • Local time:11:39 AM

Posted 11 July 2017 - 04:12 AM

Sometimes i have this pop up. I thought i fixed the problem with Malwarebytes or maybe other tool that i used, but it appeared again. I saw at another post the same issue, where removing BingProvidedSearch was told, but i can't find that program. All i can find about is a .ico file in c:\Users\Jose\Appdata\LocalLow\Microsoft\Internet Explorer\Services, and i figured out that in Internet Explorer the search engine is "Search provived by Bing", which i can't delete or modify.
I think the problems started when i suddenly saw a command prompt window, or at least a black window appareance. It was so fast and i could not see any line, if any. So since then i could see weird processes in the task manager and i had so much cpu usage, things which i fixed with Malwarebytes or others. So maybe that pop up comes with more malignant processes or whatever (i also suspect the conhost process, which sometimes i can see in task manager, and making a search i can find two conhost.exe, on in c:\windows\system32 and other in Windows\WinSxs).
Thank you.

Edited by Al1000, 11 July 2017 - 07:59 AM.
Moved from Win 10 Support

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#2 buddy215


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  • Local time:03:39 AM

Posted 11 July 2017 - 08:10 AM

Welcome to BC...


Use the programs below to clean, remove adware and remove malware. I know you have used MalwareBytes in the past but

please run a scan using it after it updates. No need to install it if you have it installed now.


Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download


  • download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878- and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

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