Trying to help my mom with her laptop. It's an HP laptop, 64 bit, Windows 10 Home. Machine can connect to WiFi but it can't get out. Using command prompt it successfully pings yahoo.com.
I put the computer in safe mode and downloaded Malwarebytes and Super Anti-spyware. I've run Malwarebytes twice and SAS once. Rebooted several times.
I still can only access the internet in safe mode.