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Mouse locks up please help

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#1 fdm2000


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Posted 09 July 2017 - 11:12 AM

Running 64 bit version of Win 7 Pro with current updates. Recently have encountered lockups with mouse freezing and pc inoperative - but keyboard remains operative. It seems to occur after pc has been running for substantial durations (2+ hours) and is sporatic. I can only restore operation if I do a power shutdown and restart. I realize there could be multiple causes, but wonder if someone could suggest the more probable reasons for this problem - where to begin and possible fixes.

    TIA Frank

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#2 sflatechguy


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Posted 09 July 2017 - 01:06 PM

How many applications do you have running/open when the computer freezes? Have you been using it the entire time, or has it been idling for a while when it freezes? What are the specs for your computer -- hard disk size, CPU, total system memory?

#3 pcpunk


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Posted 09 July 2017 - 02:42 PM

Always check the HDD for errors and the CPU for overheating first, at least that's what I do.  If the HDD is going all kinds of weird things may happen.


I did a quick search and it seems some others have had this problem with the "mouse" being the culprit.  Seeing it is an easy task - why don't you try another mouse - while the computer is off plug it in and then start the pc.


Always test the easiest most obvious stuff first.


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