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Laptop suddenly running slow, get "Resolving Host"& "Waiting for" messages


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#1 newch

newch

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Posted 08 July 2017 - 01:48 PM

So out of nowhere my laptop has randomly started performing very slowly. More specifically, when using any internet browser, it takes an odd amount of time for certain web pages to load, like a good 5-6 seconds usually. I use Chrome as my default web browser and I noticed whenever it takes a few seconds for certain web pages to  load, there's little messages in the bottom left hand corner that say things like "Resolving host...", "Waiting for...". And from what I can ascertain it seems like it's taking so long for certain web pages to fully load up because there are a considerable number of ads and pop-ups on a lot of pages. A lot of these ads appear to be from something called "Adchoices", and I tried searching through my Chrome extensions to see if it was maybe there and remove it, but it wasn't. I did the same looking through my programs in control panel. There wasn't any suspicious or shady programs from what I could tell, and the only extension I have added on Chrome is Adblock Plus, which isn't blocking any of the Adchoices ads. The only way I could have got whatever it is my laptop has been infected with is by going to go movies to stream movies online for free... perhaps something infected my system there? Anyway, any help and/or guidance would be tremendously appreciated as I'm at a complete loss right now and it's almost impossible to browse the internet without getting frustrated by the loading delays... whatever information I must provide or steps I need to take to fix this I'll happily do. Thanks everyone :)



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#2 jwoods301

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Posted 08 July 2017 - 04:23 PM

Do the following malware checks and post the logs...

Download and run AdwCleaner -

https://www.bleepingcomputer.com/download/adwcleaner/

Download and run Malwarebytes Anti-Malware -

https://www.malwarebytes.org/antimalware/

Download and run the portable version of Zemana Anti-Malware

https://www.zemana.com/en-US/Download

Download and run Junkware Removal Tool -

https://www.bleepingcomputer.com/download/junkware-removal-tool/

Create a System Restore point first.
 






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