Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PC issues


  • Please log in to reply
4 replies to this topic

#1 NeoSan

NeoSan

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:55 PM

Posted 08 July 2017 - 01:14 PM

Usually i don't have issues or require any assistance but lately there seems to just be something deeply wrong with my pc. Malwarebytes reports no found malware as well as my symantec antivirus. I've tried using adwcleaner to clean up some stuff with no avail. Really could use your guys help here to find out whats wrong with my pc and get it back to 100%. Any help would be highly appreciated.



BC AdBot (Login to Remove)

 


#2 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:55 PM

Posted 08 July 2017 - 04:31 PM

More detail on what is or isn't happening would be helpful.



#3 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 1,109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:08:55 PM

Posted 08 July 2017 - 07:22 PM

Hi. . .

 

Take a look at your start-up items with Sysinterals AutoRuns from Microsoft.

 

Download AutoRuns from Microsoft TechNet - https://live.sysinternals.com/autoruns.exe -- save to Desktop or Documents. 

 

RIGHT-click on autoruns.exe, select "Run as Administrator"

 

Let AutoRuns scan the Registry (status will appear on bottom-left of AutoRuns screen)

 

Click in "Logon" tab at the top.

 

Go through the entries and un-check the box for items that don't really need to be fired up when Windows does.

 

For info, un-checking the box simply prevents the item from starting-up at system boot or account logon. You will still be able to run the item in question by 2x-clicking on the app/program icon at any time.

 

As jwoods301 said - it would help us to have additional info to try and help you.

 

Regards. . .

 

jcgriff2


Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

#4 NeoSan

NeoSan
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:55 PM

Posted 10 July 2017 - 01:08 PM

Recently i had a virus that killed my Symantec Antivirus firewall and it wouldn't go back on. I reinstalled my antivirus and did a full scan. It found an infected file in C:\windows\wmsvr.exe marked as Trojan.Gen.2, malwarebytes reported no infected files. Also when playing certain games on my pc i noticed in game at random times it would click out the game like it's doing something else in the background. Since symantec removed quarantined the infected file i havent seen it do it yet but i still would like to just make sure here if theres anything else that might raise a flag. Thanks alot!



#5 jwoods301

jwoods301

  • Members
  • 1,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:55 PM

Posted 10 July 2017 - 01:32 PM

Do the following malware checks and post the logs...

Download and run AdwCleaner -

https://www.bleepingcomputer.com/download/adwcleaner/

Download and run Malwarebytes Anti-Malware -

https://www.malwarebytes.org/antimalware/

Download and run the portable version of Zemana Anti-Malware

https://www.zemana.com/en-US/Download

Download and run Junkware Removal Tool -

https://www.bleepingcomputer.com/download/junkware-removal-tool/

Create a System Restore point first.

 

Mod Edit:  Topic moved from Win 7 to Am I Infected - Hamluis.
 


Edited by hamluis, 10 July 2017 - 08:48 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users