I have a laptop I haven't used in years because it was infected with one of those fbi viruses. Now I want to fix it but my main problem is that I can't remember the password for the administrator account. It is a Windows 7 OS.
When I hit f8 or f12 on start up it won't give me any reset or repair options. I also tried to use a system repair cd made from another laptop and it won't run.
I need the password so I can at least log in to the admin account through safe mode and hopefully factory reset from there.
I don't have the original CD or a Windows CD to restore from. I looked online and sometimes Dell has the files you can download to a cd and use, but they don't have the option for this laptop anymore.
So first of all, how can I change or bypass the admin password?
I need to find a free way to do this.
After I get into the admin account in safe mode, I should be able to do a factory reset right? Will that get rid of the fbi virus?
Edited by hamluis, 12 July 2017 - 03:20 PM.
Moved from Win 7 to Backup/Imaging - Hamluis.