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Posted 07 July 2017 - 01:56 AM
Posted 07 July 2017 - 08:18 AM
I've been unable to remove what I'm guessing is the ventilation of the computer
Welcome to Bleeping Computer, I see that this is your 1st post.
Before anything else, may I suggest that you tread very carefully here; be absolutely sure what you are doing before you start removing things. Please detail exactly what it is you want to remove, post a picture if possible. This is especially true with regard to retail computers; many of the components are custom-built and installed and can be damaged easily. There is no single part that is called the "ventilation", unless you are talking about one of the case fans. Do not attempt to remove the CPU heatsink and fan; you can easily damage the actual computer chip if you are not experienced with this.
An easy way to clean the interior is to take the computer out on the rear porch, remove the side cover, and use a vacuum cleaner with reversed air flow (blowing out) and a crevice tool to blow out the dust. Do not touch anything, just use the flow of air to clean the fins and other fans. As an alternative, you can use a can of compressed air to do the same thing, just do not allow water/ice to condense on anything when using it.
If this computer is still under warranty the first thing is to follow up with the retail store you purchase it from, and if their immediate return time is past, contact Asus themselves. Be careful not to void your warranty by removing anything, they get very picky about that. Sometimes even removing the side cover can void a warranty, so check it out.
So, at this point, will the computer not boot at all, just the fans start and the unit immediately shuts down? Nothing on the monitor? Do you get the normal system "beep" when you first power-on? Is there a motherboard light and does it light up when power is on?
Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.
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