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Event Id 1002 In Xp Pro


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#1 barebear

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Posted 12 September 2006 - 03:18 AM

Every few hrs my computer (XP Pro SP2, fully updated and running multiple anti spyware utilities, an excellent antivirus, defragged and cleaned daily, drivers for everything fully updated by Driver Genius Pro,etc), will reboot on its own. I have no BSOD events or dump logs generated when this happens, but when I check Event Viewer I get the message ID 1002:

The IP address lease 192.168.100.10 for the Network Card with network
address 000C769041BF has been denied by the DHCP server 68.87.73.15
(The DHCP Server sent a DHCPNACK message).

When I went to the Microsoft site to research the message, The router and network card were mentioned as being possible sources of the problem.

The router is a Linksys BEFSR 41 ver.3 running firmware upgrade 1.05.00

The network card is:

Model: NVIDIA nForce MCP Networking Adapter - Packet Scheduler Miniport
Driver: nvenet.sys
Thursday, January 20, 2005
Not Supported

I run System Suite, did a diagnostic on the card, and found no problems:

Diagnostics Results

Started: 9/11/2006 9:31:24 PM
Finished: 9/11/2006 9:32:03 PM

User: Peter
System: PETER-PNIOI7NDV

Test Depth was set to Deep
Results for: All Tests

Network Interface Card 1 [NVIDIA nForce MCP Networking Adapter - Packet Scheduler Miniport] (3 seconds)
Started at 9:31:24 PM on 9/11/2006
Ended at 9:31:28 PM on 9/11/2006
Enumerate Devices
Started at 9:31:24 PM on 9/11/2006
Ended at 9:31:24 PM on 9/11/2006
No problem was found while running this test.
The diagnostic test reported:
Host Name: peter-pnioi7ndv
Domain Name:
DNS Servers:
64.81.79.2
216.231.41.2
Enable Routing = No
Enable Proxy = No
Enable Dns = No
Node Type = Unknown
Adapter No : 1
Adapter Name = C1E8E395-B9EA-4E1D-A900-AE75B780D64B
Description = NVIDIA nForce MCP Networking Adapter - Packet Scheduler Miniport
Address =
Index = 2
Adapter Type = Ethernet CSMACD
DHCP Enabled = 1
Current IP Address =
IP Address List
192.168.1.101
Gateway Address List
192.168.1.1
DHCP Server = 192.168.1.1
Primary Wins Server = 0.0.0.0
Secondary Wins Server = 0.0.0.0
Lease Obtained : Mon Sep 11 19:16:58 2006
Expiration Date : Tue Sep 12 19:16:58 2006
Enumerate Group
Started at 9:31:24 PM on 9/11/2006
Ended at 9:31:24 PM on 9/11/2006
No problem was found while running this test.
The diagnostic test reported:
PETER-PNIOI7NDV : 192.168.1.101
PETER-SZFQF3NAE : 192.168.1.100
Ping
Started at 9:31:24 PM on 9/11/2006
Ended at 9:31:27 PM on 9/11/2006
Ping IP Address: 192.168.1.1
No problem was found while running this test.
The diagnostic test reported:
64 bytes from 192.168.1.1 time=0 ms
64 bytes from 192.168.1.1 time=0 ms
64 bytes from 192.168.1.1 time=0 ms
64 bytes from 192.168.1.1 time=0 ms
4 Packets of 32 bytes sent.
Min=0 ms Max=0 ms Average=0 ms Errors=0
Packet Loss=0.00 %
Enumerate Protocols
Started at 9:31:27 PM on 9/11/2006
Ended at 9:31:27 PM on 9/11/2006
Report Detail Level: 0
No problem was found while running this test.
The diagnostic test reported:
MSAFD Tcpip [TCP/IP]
MSAFD Tcpip [UDP/IP]
RSVP UDP Service Provider
RSVP TCP Service Provider
MSAFD NetBIOS [\Device\NetBT_Tcpip_C1E8E395-B9EA-4E1D-A900-AE75B780D64B] SEQPACKET 3
MSAFD NetBIOS [\Device\NetBT_Tcpip_C1E8E395-B9EA-4E1D-A900-AE75B780D64B] DATAGRAM 3
MSAFD NetBIOS [\Device\NetBT_Tcpip_167E993F-5E7E-4331-9524-02D1AF0347D2] SEQPACKET 0
MSAFD NetBIOS [\Device\NetBT_Tcpip_167E993F-5E7E-4331-9524-02D1AF0347D2] DATAGRAM 0
MSAFD NetBIOS [\Device\NetBT_Tcpip_2141EF00-2B57-4418-A607-8987900CEC60] SEQPACKET 1
MSAFD NetBIOS [\Device\NetBT_Tcpip_2141EF00-2B57-4418-A607-8987900CEC60] DATAGRAM 1
MSAFD NetBIOS [\Device\NetBT_Tcpip_19A30916-395E-4664-86EB-6408333FA46D] SEQPACKET 2
MSAFD NetBIOS [\Device\NetBT_Tcpip_19A30916-395E-4664-86EB-6408333FA46D] DATAGRAM 2
Throughput
Started at 9:31:27 PM on 9/11/2006
Ended at 9:31:28 PM on 9/11/2006
Throughput IP Address: 192.168.1.1
No problem was found while running this test.
The diagnostic test reported:
1000 Packets of 32 bytes sent.
Min=0 ms Max=11 ms Average=1 ms Errors=0
Packet Loss=0.00 %
Thoughput Test Pinging 192.168.1.1 : Duration=1.091 seconds
Throughput Ping Rate = 28.64 KB/sec (*)
* For comparison use only, not equivalent to a file transfer rate
Server Enumeration
Started at 9:31:28 PM on 9/11/2006
Ended at 9:31:28 PM on 9/11/2006
Report Detail Level: 0
No problem was found while running this test.
The diagnostic test reported:
Entries Read = 2
Name = PETER-PNIOI7NDV
Platform = NT
O/S Version = 5.1
Name = PETER-SZFQF3NAE
Platform = NT
O/S Version = 5.1
Entries enumerated: 2


I then ran ipconfig /all from command prompt:

Windows IP Configuration Host Name . . . . . . . . . . . . : peter-pnioi7ndv Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce MCP Networking Adapter Physical Address. . . . . . . . . : 00-0C-6E-2B-B7-05 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 64.81.79.2 216.231.41.2 Lease Obtained. . . . . . . . . . : Monday, September 11, 2006 7:16:58 PM Lease Expires . . . . . . . . . . : Tuesday, September 12, 2006 7:16:58 PM

After that, I ran Browstat.exe and got the following:

Status for domain MORPHEUS on transport \Device\NetBT_Tcpip_{C1E8E395-B9EA-4E1D-A900-AE75B780D64B}
Browsing is active on domain.
Master browser name is: PETER-SZFQF3NAE
Could not open key in registry, error = 5 Unable to determine build of browser master: 5
\\\\PETER-SZFQF3NA. Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master PETER-SZFQF3NAE
\\PETER-SZFQF3NAE
There are 2 servers in domain MORPHEUS on transport \Device\NetBT_Tcpip_{C1E8E395-B9EA-4E1D-A900-AE75B780D64B}
There are 1 domains in domain MORPHEUS on transport \Device\NetBT_Tcpip_{C1E8E395-B9EA-4E1D-A900-AE75B780D64B}

The interesting thing here is that PETER-SZFQF3NAE is the secondary computer on the network and on port 2 of the router; my primary on port 1 is peter-pnioi7ndv ----is it possible since "Master browser name is: PETER-SZFQF3NAE " instead of peter-pnioi7ndv , that this could be the cause of the problem? Would re-running the Network Setup wizard again starting with my main computer thats connected to port 1 on the router be the answer?

If not, what ideas do you have?

I did a live chat with Linksys support and they wanted me to upgrade the router firmware even though the setup page showed that I'm already running the latest firmware version --I'm really leery of going that route because its an intricate procedure that took a lot of time when I originally did it, and the computer ran just fine for over a year before this intermittent reboot thing started

I have absolutely no other issues or problems with the system--its only this very intermittent reboot thing thats bothering me. Please advise what you suggest as a plan to resolve this problem

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#2 usasma

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Posted 13 September 2006 - 09:36 AM

Here's 2 links about master browsers:
http://www.experts-exchange.com/Operating_...Q_20802862.html
http://nitecruzr.blogspot.com/2005/05/brow...-microsoft.html

As I understand it, you need a master browser for the network to work. I have the browser issues on my home LAN - but only from the 2 XPPro systems. When one is hibernated as the master browser - it retains this in the hibefil.sys file. Then, if the other system is started, it assumes that it's the master browser. Then, when the hibernated system is brought out of hibernation a conflict occurs - the error message is a result of this, and is generated so that you can see the error.

It seems that the error is in the registry (of which system, I don't know) and that it cannot determine the build of the current master browser.

First, temporarily disable any software firewall that you may be running.

I'd suggest that you reset the router to default settings. If that doesn't work, then I'd remove, reboot, and reinstall the network cards (in Device Manager - not physically) and then run the Network Setup Wizard and use the default for everything.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 barebear

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Posted 18 September 2006 - 03:02 AM

Hi Usama,
Sorry to take so long responding, but was away from computer for a couple of days. After uninstalling reinstalling the network card, the problem seem resolved for now. If any more unprompted reboots happen, I'll be back in touch. Thanks for your time and help. Best, Peter




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