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Persistent BSODs for months


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#1 Vetos

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Posted 06 July 2017 - 12:10 AM

Current OS: Windows 10 (x64)

Original OS: Windows 7 (x64)

System is self-built, oldest components are probably 5+ years old (PSU, RAM and hard drive)
Installed Windows 10 via upgrade around a year ago

 

CPU: Intel i7-4790K (never OC'd)

GPU: Nvidia GTX 1060 3gb (~1 month old never OC'd)

Mobo: ASUS Maximus VI Hero

PSU: Antec Basiq Plus 550W

 

Desktop

 

-----

 

I believe the problem is hardware-related, but I've had trouble narrowing down the problem further. Disk and memory checks run by myself and two technicians found no errors. Tried replacing GPU, cleaning system, replacing thermal paste and reseating fans to prevent overheating. Nothing seems to have worked so far. Unsure what to do next.

 

Attached File  SysnativeFileCollectionApp.zip   6.8MB   3 downloads


Edited by Vetos, 06 July 2017 - 12:12 AM.


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#2 jcgriff2

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Posted 06 July 2017 - 12:33 AM

Hi. . .

 

Many of the 34 dumps listed your Avermedia PC Tuner driver as the probable cause. The majority of the remaining BSODs had a bugcheck = 0x124 - a machine check exception caused by unknown hardware failure. 

 

BugCheck 9F, {3, ffffb10965b36980, fffff8032e335960, ffffb1096b05e230}
BugCheck 9F, {3, ffffb7888fe78740, fffff80264f35960, ffffb788994b5ab0}
BugCheck 9F, {3, ffffa78815043740, fffff802ee335960, ffffa788131baab0}
BugCheck 1A, {3f, 5616e, 34fa4da2, ca053e76}
BugCheck 9F, {3, ffffba807fd56e20, fffff803dc935960, ffffba80859c4720}
BugCheck 9F, {3, ffff8d0099e9b5d0, fffff8033374b960, ffff8d00982dc230}
BugCheck 124, {0, ffffc1858bb50028, be000000, 800400}
BugCheck 124, {0, ffffc9835152c028, be000000, 800400}
BugCheck 124, {0, ffffe60c35d50028, be000000, 800400}
BugCheck 124, {0, ffff92065631a028, be000000, 800400}
BugCheck 124, {0, ffffc90029550028, be000000, 800400}
BugCheck 124, {0, ffffc188c132b028, be000000, 800400}
BugCheck 124, {0, ffffc68053d04028, be000000, 800400}
BugCheck 124, {0, ffffe70b14bb1028, be000000, 800400}
BugCheck 124, {0, ffffb08d08728028, be000000, 800400}
BugCheck 124, {0, ffffc00d40d50028, be000000, 800400}
BugCheck 124, {0, ffffb982c9f04028, be000000, 800400}
BugCheck 124, {0, ffffc30c4fb5d028, be000000, 800400}
BugCheck 124, {0, ffff878157b18028, be000000, 800400}
BugCheck 124, {0, ffffe6028e6f0028, be000000, 800400}
BugCheck 124, {0, ffffa0076f9dc028, be000000, 800400}
BugCheck 124, {0, ffffe50a3f300028, be000000, 800400}
BugCheck 124, {0, ffffb50856500028, be000000, 800400}
BugCheck 124, {0, ffff8e8873114028, be000000, 800400}
BugCheck 9F, {3, ffffda8769e24980, fffff80074532960, ffffda876ee24010}
BugCheck 9F, {3, ffffb48af7c65980, fffff80116932960, ffffb48afe5c32b0}
BugCheck 9F, {3, ffffe48c686f3740, fffff8007974b960, ffffe48c6d9c0ab0}
BugCheck 9F, {3, ffffd704ba4fe560, fffff80352d4b960, ffffd704bfc56010}
BugCheck 124, {0, ffffe3098a900028, be000000, 800400}
BugCheck 9F, {3, ffffaa0942cdf6a0, fffff802a9f4b960, ffffaa094f79a720}
BugCheck 9F, {3, ffff8a0929af7740, fffff800bf935960, ffff8a092eca2ab0}

 

Update the Avermedia driver first and see how things go - http://www.carrona.org/drivers/driver.php?id=aver330usb.sys

 

Also, the system reports show that NO Windows Updates have been installed. Please install ALL outstanding Windows Updates.

 

Regards. . .

 

jcgriff2
 


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#3 Vetos

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Posted 06 July 2017 - 12:52 AM

I haven't used the peripheral related to that driver in some time. Strangely, the driver listed doesn't seem to apply to the device I used. At the very least, my device didn't show up when searching for that driver on the Avermedia site. In any case I went about uninstalling all related software.

Windows Update also says my device is up to date. I've just noticed that the most recent updates I have installed are Defender/Windows Malicious Software Tool updates. How can I remedy this?



#4 jcgriff2

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Posted 06 July 2017 - 01:15 PM

Hi. .  .

 

Sorry that you were unable to find a driver update. Even though you may not be using the device, it is still loaded into RAM; hence the reason why it could cause a BSOD.

 

My info for your Windows Updates was obtained via the systeminfo file in the Sysnative zip file.

 

Bring up an Admin CMD prompt and type systeminfo (enter) and view the info under "hotfixes".

 

Perhaps Windows Updates don't appear under hotfixes in systeminfo for Windows 10; not sure. I am running Windows 8.1

 

If your Windows Update screen in Control Panel says all is well, I would believe it v. systeminfo.

 

Regards. . .

 

jcgriff2


Edited by jcgriff2, 06 July 2017 - 01:19 PM.

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#5 Vetos

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Posted 06 July 2017 - 09:20 PM

I used the CMD prompt to check "systeminfo" -- it reported no hotfixes for me as well. 

 

Also just got another 0x124 related BSOD while playing Overwatch. This mostly only seems to happen while playing games/streaming. I still imagine it must be overheating-related but considering I've never changed my clock speeds and my fans are as clean as I could get them, I really am not sure anymore. Is it possible that my stock fans just won't cut it anymore?



#6 Vetos

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Posted 07 July 2017 - 01:23 PM

I ran a couple of tests last night; a stress test on my CPU and an overnight Memcheck on my RAM. I'll attach a screenshot of the stress test results (used RealTemp in conjunction with Prime95). The test had my CPU running at max temps for several minutes before cooling down in increments. I'm led to believe that overheating may not be the issue after all. Memcheck found 0 errors after 10+ passes as well. Any thoughts on what these might indicate?

Attached Files



#7 Vetos

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Posted 07 July 2017 - 09:11 PM

Also is there any way to fix the issue with Windows 10 not detecting major updates?



#8 jcgriff2

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Posted 09 July 2017 - 12:56 PM

Possibly, but we don't know what the issue is.

 

0x124 is a machine check exception - https://en.wikipedia.org/wiki/Machine-check_exception

 

It is an unknown hardware failure. It could be the mobo, PSU, CPU, RAM, HDD, wiring - anything at all.

 

Regards. . .

 

jcgriff2


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#9 usasma

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Posted 09 July 2017 - 04:54 PM

Just FYI - the 14393 build of Windows 10 (Anniversary Update) has, on average, 13 or more hotfixes (when viewing the systeminfo.txt report)

If updating to the 15063 build (Creators Update) there are, on average 3 hotfixes installed.


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