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Windows 7 clock not working


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#1 GinasGoodies

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Posted 05 July 2017 - 08:16 PM

Hello,

 

Recently, the clock on my laptop has stopped keeping time when turned off, so it is always inaccurate (by hours, sometimes even days). If I update the sync to internet time, it will correct the time at that moment, but it doesn't correct the clock issue.

 

In an effort to resolve this issue on my own, I have:

 - completed all Windows updates

 - run AVG, no items found

 - run Malware Bytes, two unwanted items but not virus or malware

 - synced clock to internet time multiple times

 - manually updated time

 

I have had this laptop for years and never had this issue. No updates or software had been installed before the issue started. I'm concerned a virus may be causing the problem even though none were found in my scans. I really need this corrected quickly because I have online classes starting this weekend.

 

Thank you in advance for your help!

Gina



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#2 garioch7

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Posted 06 July 2017 - 05:02 AM

GinasGoodies:

 

My guess is a failing CMOS battery.  Please see this post.  If you "google" "failing CMOS battery symptoms", you will find lots of hits and information.

 

I hope this helps.  Have a great day.

 

Regards,

-Phil


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#3 GinasGoodies

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Posted 10 July 2017 - 08:59 PM

Thank you so much! I was finally able to change it today, and it has resolved the issue!



#4 garioch7

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Posted 11 July 2017 - 04:28 AM

GinasGoodies:

 

Thank you for reporting back.  I am really happy that a new CMOS battery solved your problem! :thumbup2:

 

Thank you for choosing Bleeping Computer to assist you with your computer issues.

 

Have a great day.

 

Regards,

-Phil


Graduate of the Bleeping Computer Malware Removal Study Hall





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