These forums are dedicated to helping people no matter what/how much they know.
We'll gladly answer questions (time permitting).
When I tried to open the memory dumps in my debugger, they wouldn't open.
That's why I said they were probably corrupted.
It's possible that:
- they are corrupted on your machine.
- that they were OK on your machine, but were corrupted during compression or uploading
- or that my system is at fault (but I tested with other dump files before and after and they worked fine).
You can try zipping them up and uploading them again to see if that was the problem.
You can also try uploading one to this free site and see if it analyzes it: http://www.osronline.com/page.cfm?name=Analyze
If it works there, copy and paste the results to your next post.
If there is no new BIOS offered, then that's all that you have.
2015 isn't a really old BIOS, so I'd not worry about it just yet.
To install Windows Updates manually, go to Start...Settings...Update & Security...Windows Update and click on the "Check for Updates" button.
- install updates
- tell you that the system is up to date
- or it may have an error
As long as you do it and it doesn't give an error, then all is fine for now.
As for the Driver Verifier thing - zip up the contents of C:\Windows\Minidump and upload it with your next post (you must use .ZIP if you're going to upload here)
If you can't zip it in C:\Windows\Minidump - then copy it to your Desktop and zip it up there.