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web pages don't load properly


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7 replies to this topic

#1 DottieR

DottieR

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Posted 05 July 2017 - 09:01 AM

Web pages don't load or load incompletely. I usually use Firefox but Internet Explorer was not any better. I deleted the cache and all that stuff, no help. I ran combofix, no help, It did not seem to find anything. Had to just use another computer for one essential web page.

I found some reference to infection, so I am asking here.

 

Windows 7 Pro, s.p.1. I don't use chrome and only the necessary apps.

 

1hr later

Posted Today, 10:21 AM

Now I can't get any web pages, I get switched to something else. I tried my other computer, XP 64bit and it is the same thing.  It says

    my google account is infected with a trojan.

    error 3658d5546db22ca. 

    I am supposed to call 888-308-7982.

    microsoftsupport.com/winkey66.us

   requesting username and password

 

I closed out the google mail page and now can get this website.

I am switching my account to yahoo mail for now.

 

I use Total Security 360.


Edited by DottieR, 05 July 2017 - 12:47 PM.


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#2 DottieR

DottieR
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Posted 05 July 2017 - 12:21 PM

Now I can't get any web pages, I get switched to something else. I tried my other computer, XP 64bit and it is the same thing.  It says

    my google account is infected with a trojan.

    error 3658d5546db22ca. 

    I am supposed to call 888-308-7982.

    microsoftsupport.com/winkey66.us

   requesting username and password

 

I closed out the google mail page and now can get this website.

I am switching my account to yahoo mail for now.

 

I use Total Security 360.



#3 boopme

boopme

    To Insanity and Beyond


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Posted 07 July 2017 - 01:50 PM

This is a scam.

MiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP conf[iguration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
And finally I'd like us to scan your machine with ESET OnlineScan:
  • It is recommended to turn off your antivirus program. Click on the E5rfZI9.png button to see which antivirus is currently enabled:
c4VVzVO.png
  • Turn off your antivirus program. See here how to do this.
  • Check the option beside: Enable detection of potentially unwanted applications.
  • Now click on Advanced Settings and make sure that the option Clean threats automatically is NOT checked, and select the following:
Enable detection of potentially unsafe applications
Enable detection of suspicious applications
Scan archives
Enable Anti-Stealth Technology
  • Click on the Change button and select only Operating memory, Autostart locations and drive C:\ to be scanned.
yKulboi.jpg
  • Push the dtoGjAL.png button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
8L8IBHJ.png
  • When the scan completes a list of found threats will open automatically (if any malicious files are found).
imxEgHt.png
  • Push thecRhRYZ8.png button and save the file to your desktop using a unique name, such as ESETScan.txt. Include the contents of this report in your next reply.
  • Push the 9IjfdXq.png button.
  • Check the box beside RHzfZB1.png to uninstall the application when closed.
  • Push Vc3btaC.png and the close the application clicking the X in upper right corner.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 DottieR

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Posted 07 July 2017 - 05:06 PM

Thank you for your help.

Here are three of the files. Eset ran but left no file and turned itself off. I thought maybe I had missed something so I ran it again but still found nothing.

Actually, the problem with opening wrong links went away after a couple of restarts. The only problem remaining was that pages do not load at all or load incompletely in Firefox and in O E which I seldom use. That problem remains.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Dorothy (administrator) on 07-07-2017 at 12:12:42
Running from "C:\Users\Dorothy\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Model: OptiPlex 755 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel® 82566DM-2 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Dorothy-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Intel® 82566DM-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-21-9B-3D-BF-15
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::605b:6a73:caa6:c314%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, July 07, 2017 7:05:53 AM
   Lease Expires . . . . . . . . . . : Saturday, July 08, 2017 12:02:19 PM
   Default Gateway . . . . . . . . . : fe80::ca3a:35ff:fe09:a3a0%12
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 301998491
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5A-B5-35-00-21-9B-3D-BF-15
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 11:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:288c:28b1:9e8a:2392(Preferred)
   Link-local IPv6 Address . . . . . : fe80::288c:28b1:9e8a:2392%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Zoom.Home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4007:80b::200e
      216.58.216.46


Pinging google.com [216.58.216.46] with 32 bytes of data:
Reply from 216.58.216.46: bytes=32 time=52ms TTL=56
Reply from 216.58.216.46: bytes=32 time=52ms TTL=56

Ping statistics for 216.58.216.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 52ms, Maximum = 52ms, Average = 52ms
Server:  Zoom.Home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      98.139.180.149
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.139.180.149] with 32 bytes of data:
Reply from 98.139.180.149: bytes=32 time=130ms TTL=51
Reply from 98.139.180.149: bytes=32 time=130ms TTL=51

Ping statistics for 98.139.180.149:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 130ms, Maximum = 130ms, Average = 130ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 21 9b 3d bf 15 ......Intel® 82566DM-2 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
 12   4116 ::/0                     fe80::ca3a:35ff:fe09:a3a0
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:90d7:288c:28b1:9e8a:2392/128
                                    On-link
 12    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::288c:28b1:9e8a:2392/128
                                    On-link
 12    276 fe80::605b:6a73:caa6:c314/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/07/2017 07:13:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/07/2017 07:13:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/07/2017 07:12:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/07/2017 07:07:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2017 10:56:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3027

Error: (07/06/2017 10:56:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3027

Error: (07/06/2017 10:56:05 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/06/2017 10:56:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2028

Error: (07/06/2017 10:56:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2028

Error: (07/06/2017 10:56:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (07/07/2017 09:04:11 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (07/05/2017 06:42:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (07/05/2017 09:48:03 AM) (Source: NetBT) (User: )
Description: The name "DOROTHY-PC     :20" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.4 did not allow the name to be claimed by
this computer.

Error: (07/05/2017 09:48:03 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D400FCE5-42DC-4A42-AD6A-677437B158A6} because another computer on the network has the same name.  The server could not start.

Error: (07/05/2017 08:08:46 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (07/04/2017 02:55:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (07/03/2017 11:22:27 AM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (07/03/2017 11:20:17 AM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (07/03/2017 11:17:14 AM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (07/02/2017 06:24:37 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

. . . (HKLM\...\{4A7F2465-EAE2-4A22-9842-2A0F537F243E}) (Version: 2.6.2.4 - Intel) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{F580DDD5-8D37-4998-968E-EBB76BB86787}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{187308AB-5FA7-4F14-9AB9-D290383A10D9}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}) (Version:  - Microsoft)
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}) (Version:  - Microsoft) Hidden
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM\...\{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}) (Version:  - Microsoft) Hidden
360 Total Security (HKLM\...\360TotalSecurity) (Version: 9.0.0.1202 - 360 Security Center)
ACS PC Atlas (HKLM\...\ACS PC Atlas) (Version:  - )
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 26.0.0.131 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824225037}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Apple Application Support (32-bit) (HKLM\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{15A0A9A6-6CF0-4EEE-8E12-096B33F92CA7}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Citrix Online Launcher (HKLM\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)
C-Media PCI Audio Device (HKLM\...\C-Media PCI Audio Driver) (Version:  - )
Dell System Detect (HKCU\...\58d94f3ce2c27db0) (Version: 7.6.0.17 - Dell)
Doxillion Document Converter (HKLM\...\Doxillion) (Version: 2.43 - NCH Software)
e-Sword (HKLM\...\{463178C4-E707-41EE-BE8A-080C62BF526D}) (Version: 10.04.0000 - Rick Meyers)
f.lux (HKCU\...\Flux) (Version:  - )
GoToMeeting 8.7.0.7155 (HKCU\...\GoToMeeting) (Version: 8.7.0.7155 - CitrixOnline)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® Network Connections 21.1.30.0 (HKLM\...\PROSetDX) (Version: 21.1.30.0 - Intel)
Intel® Driver Update Utility (HKLM\...\{66e8e99a-eb6f-4403-9fc2-0ddd4d6f353e}) (Version: 2.6.2.4 - Intel)
iTunes (HKLM\...\{7C14EFF4-6BD4-4398-AF8D-41F40F8D71F1}) (Version: 12.4.1.6 - Apple Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 54.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 54.0.1 (x86 en-US)) (Version: 54.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 54.0.1.6388 - Mozilla)
Numerology Calculator (HKLM\...\Numerology Calculator_is1) (Version: 3.41 - )
PhotoScape (HKLM\...\PhotoScape) (Version:  - )
Samsung ML-1740 Series (HKLM\...\Samsung ML-1740 Series) (Version:  - )
Solar Fire v5 (HKLM\...\Solar Fire v5) (Version:  - )
Syncios 5.0.9 (HKLM\...\Syncios) (Version: 5.0.9 - Anvsoft)
Syncios Data Transfer version 1.3.3 (HKLM\...\{6C4BB520-3416-4D67-B7EA-A9FF6662345F}_is1) (Version: 1.3.3 - Anvsoft, Inc.)
Universal Biorhythms (HKLM\...\Universal Biorhythms) (Version:  - )
WinRAR 5.40 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 2004.61 MB
Available physical RAM: 965.42 MB
Total Virtual: 4009.23 MB
Available Virtual: 2910.67 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:66.35 GB) (Free:26.7 GB) NTFS

========================= Users: ========================================

User accounts for \\DOROTHY-PC

Administrator            Dorothy                  Guest                    


**** End of log ****
 

 

# AdwCleaner v6.047 - Logfile created 07/07/2017 at 12:17:32
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-07-07.1 [Local]
# Operating System : Windows 7 Professional Service Pack 1 (X86)
# Username : Dorothy - DOROTHY-PC
# Running from : C:\Users\Dorothy\Desktop\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

Folder Found:  C:\Users\Dorothy\AppData\LocalLow\IObit\Advanced SystemCare
Folder Found:  C:\Users\Dorothy\AppData\Roaming\InstantSupport
Folder Found:  C:\Users\Dorothy\AppData\Roaming\IObit\Advanced SystemCare
Folder Found:  C:\Users\Dorothy\AppData\Roaming\TotalAV
Folder Found:  C:\ProgramData\IObit\ASCDownloader
Folder Found:  C:\ProgramData\IObit\Advanced SystemCare
Folder Found:  C:\ProgramData\Application Data\IObit\ASCDownloader
Folder Found:  C:\ProgramData\Application Data\IObit\Advanced SystemCare
Folder Found:  C:\Program Files\iolo\System Checkup
Folder Found:  C:\Program Files\Common Files\IObit\Advanced SystemCare
Folder Found:  C:\Windows\system32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare
Folder Found:  C:\quardata


***** [ Files ] *****

File Found:  C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\searchplugins\palikan.xml


***** [ DLL ] *****

No malicious DLLs found.


***** [ WMI ] *****

No malicious keys found.


***** [ Shortcuts ] *****

No infected shortcut found.


***** [ Scheduled Tasks ] *****

No malicious task found.


***** [ Registry ] *****

Key Found:  HKLM\SOFTWARE\Classes\Interface\{63C40CBE-DE43-4B56-BCEB-E14B825CF245}
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\CoinisRevShare
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\PRODUCTSETUP
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\csastats
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\InSTab
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\ACPTab
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\AppDataLow\Software\adawarebp
Key Found:  HKCU\Software\CoinisRevShare
Key Found:  HKCU\Software\PRODUCTSETUP
Key Found:  HKCU\Software\csastats
Key Found:  HKCU\Software\InSTab
Key Found:  HKCU\Software\ACPTab
Key Found:  HKCU\Software\AppDataLow\Software\adawarebp
Key Found:  HKLM\SOFTWARE\PCAcceleratePro
Key Found:  HKLM\SOFTWARE\IOBIT\ASC
Data Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxp://www.palikan.com/?f=1&a=plk_coinisre_17_21_ssg01&cd=2XzuyEtN2Y1L1QzutDtDtBtCzy0BtA0D0B0FtCyDtAyE0DyEtN0D0Tzu0StCzyyCzytN1L2XzutAtFtB
Key Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found:  HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found:  HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Value Found:  HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]
Value Found:  HKCU\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]


***** [ Web browsers ] *****

Firefox pref Found:  [C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\prefs.js] - "browser.search.defaultenginename" -  "Palikan"
Firefox pref Found:  [C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\prefs.js] - "browser.search.hiddenOneOffs" -  "Bing,Amazon.com,Palikan,Twitter,Wikipedia (en)"
Firefox pref Found:  [C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\prefs.js] - "browser.search.selectedEngine" -  "Palikan"
No malicious Chromium based browser items found.

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [4536 Bytes] - [07/07/2017 12:15:21]
C:\AdwCleaner\AdwCleaner[S1].txt - [4456 Bytes] - [07/07/2017 12:17:32]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [4529 Bytes] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 7 Professional x86
Ran by Dorothy (Administrator) on Fri 07/07/2017 at 12:19:35.21
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 28

Successfully deleted: C:\Program Files\mozilla firefox\defaults\pref\itms.js (File)
Successfully deleted: C:\ProgramData\productdata (Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\extensions\trash (Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\user.js (File)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0C8YKN2I (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1FNE0GEW (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4G1OKSY1 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6IKCCITU (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\87L7A8DE (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EV80UCTJ (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KDBCT1RT (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QQ9LBVWD (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TANTQUCL (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W7FC7K0V (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XD6Q2D8J (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dorothy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y66HE9K3 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0C8YKN2I (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1FNE0GEW (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4G1OKSY1 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6IKCCITU (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\87L7A8DE (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EV80UCTJ (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KDBCT1RT (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QQ9LBVWD (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TANTQUCL (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W7FC7K0V (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XD6Q2D8J (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y66HE9K3 (Temporary Internet Files Folder)



Registry: 4

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Main\\Start Page (Registry Value)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Main\\Start Page (Registry Value)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 07/07/2017 at 12:20:48.02
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,762 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:29 AM

Posted 08 July 2017 - 10:24 AM

Ok ,, remove what ADW cleaner found

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


    The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. To view the log file, Show hidden files and folders must be enabled. New logs are appended to the existing log files when multiple scans are run. 

    The path to the log file is the following: C:\users\%userprofile%\appdata\local\temp\log.txt 


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 DottieR

DottieR
  • Topic Starter

  • Members
  • 275 posts
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  • Local time:07:29 AM

Posted 08 July 2017 - 10:54 AM

OK. removed stuff Adw found.. Found eset file.

 

# AdwCleaner v6.047 - Logfile created 08/07/2017 at 08:45:08
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-07-07.1 [Local]
# Operating System : Windows 7 Professional Service Pack 1 (X86)
# Username : Dorothy - DOROTHY-PC
# Running from : C:\Users\Dorothy\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support



***** [ Services ] *****



***** [ Folders ] *****

[-] Folder deleted: C:\Users\Dorothy\AppData\LocalLow\IObit\Advanced SystemCare
[-] Folder deleted: C:\Users\Dorothy\AppData\Roaming\InstantSupport
[-] Folder deleted: C:\Users\Dorothy\AppData\Roaming\IObit\Advanced SystemCare
[-] Folder deleted: C:\Users\Dorothy\AppData\Roaming\TotalAV
[-] Folder deleted: C:\ProgramData\IObit\ASCDownloader
[-] Folder deleted: C:\ProgramData\IObit\Advanced SystemCare
[#] Folder deleted on reboot: C:\ProgramData\Application Data\IObit\ASCDownloader
[#] Folder deleted on reboot: C:\ProgramData\Application Data\IObit\Advanced SystemCare
[-] Folder deleted: C:\Program Files\iolo\System Checkup
[-] Folder deleted: C:\Program Files\Common Files\IObit\Advanced SystemCare
[-] Folder deleted: C:\Windows\system32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare
[-] Folder deleted: C:\quardata


***** [ Files ] *****

[-] File deleted: C:\Users\Dorothy\AppData\Roaming\Mozilla\Firefox\Profiles\rld7p8i9.default-1478690364297\searchplugins\palikan.xml


***** [ DLL ] *****



***** [ WMI ] *****



***** [ Shortcuts ] *****



***** [ Scheduled Tasks ] *****



***** [ Registry ] *****

[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{63C40CBE-DE43-4B56-BCEB-E14B825CF245}
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\CoinisRevShare
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\PRODUCTSETUP
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\csastats
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\InSTab
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\ACPTab
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\AppDataLow\Software\adawarebp
[#] Key deleted on reboot: HKCU\Software\CoinisRevShare
[#] Key deleted on reboot: HKCU\Software\PRODUCTSETUP
[#] Key deleted on reboot: HKCU\Software\csastats
[#] Key deleted on reboot: HKCU\Software\InSTab
[#] Key deleted on reboot: HKCU\Software\ACPTab
[#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\adawarebp
[-] Key deleted: HKLM\SOFTWARE\PCAcceleratePro
[-] Key deleted: HKLM\SOFTWARE\IOBIT\ASC
[-] Key deleted: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Data restored: HKU\S-1-5-21-4144204480-2940629699-3375271912-1000\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Data restored: HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[-] Value deleted: HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]
[-] Value deleted: HKCU\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]


***** [ Web browsers ] *****

[-] Firefox preferences cleaned: "browser.search.defaultenginename" -  "Palikan"
[-] Firefox preferences cleaned: "browser.search.hiddenOneOffs" -  "Bing,Amazon.com,Palikan,Twitter,Wikipedia (en)"
[-] Firefox preferences cleaned: "browser.search.selectedEngine" -  "Palikan"


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [3941 Bytes] - [08/07/2017 08:45:08]
C:\AdwCleaner\AdwCleaner[S0].txt - [4536 Bytes] - [07/07/2017 12:15:21]
C:\AdwCleaner\AdwCleaner[S1].txt - [4608 Bytes] - [07/07/2017 12:17:32]
C:\AdwCleaner\AdwCleaner[S2].txt - [4272 Bytes] - [08/07/2017 08:43:34]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [4233 Bytes] ##########

 

12:23:20 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=
# end=init
# utc_time=2017-07-07 19:23:19
# local_time=2017-07-07 12:23:19 (-0700, US Mountain Standard Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
12:23:24 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=95d77256c106414493ab65b98f42c306
# end=init
# utc_time=2017-07-07 19:23:23
# local_time=2017-07-07 12:23:23 (-0700, US Mountain Standard Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
12:24:42 Updating
12:24:42 Update Init
12:24:43 Update Download
12:29:23 esets_scanner_reload returned 0
12:29:23 g_uiModuleBuild: 33983
12:29:23 Update Finalize
12:29:23 Call m_esets_charon_send
12:29:23 Call m_esets_charon_destroy
12:29:24 Updated modules version: 33983
12:29:33 Call m_esets_charon_setup_create
12:29:33 Call m_esets_charon_create
12:29:33 m_esets_charon_create OK
12:29:33 Call m_esets_charon_start_send_thread
12:29:33 Call m_esets_charon_setup_set
12:29:33 m_esets_charon_setup_set OK
12:29:33 Scanner engine: 33983
13:15:16 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=95d77256c106414493ab65b98f42c306
# engine=33983
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# sfx_checked=true
# utc_time=2017-07-07 20:15:14
# local_time=2017-07-07 13:15:14 (-0700, US Mountain Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 251003305 0 0
# compatibility_mode_1='360 Total Security'
# compatibility_mode=16648 16777213 87 100 315681 1538064 0 0
# scanned=2
# found=0
# cleaned=0
# scan_time=2749
13:46:37 Call m_esets_charon_send
13:46:37 Call m_esets_charon_destroy
13:46:38 RecursiveRemoveDirectoryAndAllFiles: C:\Users\Dorothy\AppData\Local\ESET\ESETOnlineScanner\Quarantine\
13:47:21 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=95d77256c106414493ab65b98f42c306
# end=init
# utc_time=2017-07-07 20:47:20
# local_time=2017-07-07 13:47:20 (-0700, US Mountain Standard Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
13:47:41 RecursiveRemoveDirectoryAndAllFiles: C:\Users\Dorothy\AppData\Local\ESET\ESETOnlineScanner\Quarantine\
13:48:10 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=95d77256c106414493ab65b98f42c306
# end=init
# utc_time=2017-07-07 20:48:09
# local_time=2017-07-07 13:48:09 (-0700, US Mountain Standard Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
13:48:18 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=95d77256c106414493ab65b98f42c306
# end=init
# utc_time=2017-07-07 20:48:16
# local_time=2017-07-07 13:48:16 (-0700, US Mountain Standard Time)
# country="United States"
# osver=6.1.7601 NT Service Pack 1
13:49:27 Call m_esets_charon_setup_create
13:49:27 Call m_esets_charon_create
13:49:27 m_esets_charon_create OK
13:49:27 Call m_esets_charon_start_send_thread
13:49:27 Call m_esets_charon_setup_set
13:49:27 m_esets_charon_setup_set OK
13:49:34 Updating
13:49:34 Update Init
13:49:43 Call m_esets_charon_setup_create
13:49:43 Call m_esets_charon_create
13:49:43 m_esets_charon_setup_set ERROR
13:49:43 Update Download
13:49:44 esets_scanner_update returned -1 esets_gle=53251
13:49:44 g_uiModuleBuild: 33983
13:49:44 Update Finalize
13:49:44 Call m_esets_charon_send
13:49:44 Call m_esets_charon_destroy
13:49:44 Updated modules version: 33983
13:49:53 Call m_esets_charon_setup_create
13:49:54 Call m_esets_charon_create
13:49:54 m_esets_charon_setup_set ERROR
13:49:54 Scanner engine: 33983
14:32:47 # product=EOS
# version=8
# flags=0
# esetonlinescanner_enu.exe=2.0.17.0
# EOSSerial=95d77256c106414493ab65b98f42c306
# engine=33983
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# sfx_checked=true
# utc_time=2017-07-07 21:32:45
# local_time=2017-07-07 14:32:45 (-0700, US Mountain Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 251007956 0 0
# compatibility_mode_1='360 Total Security'
# compatibility_mode=16648 16777213 87 100 320332 1542715 0 0
# scanned=2
# found=0
# cleaned=0
# scan_time=2580
14:57:51 Call m_esets_charon_send
14:57:51 Call m_esets_charon_destroy
14:57:52 RecursiveRemoveDirectoryAndAllFiles: C:\Users\Dorothy\AppData\Local\ESET\ESETOnlineScanner\Quarantine\


 



#7 boopme

boopme

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Posted 10 July 2017 - 10:41 AM

Un and re install Firefox,

Un Install

 

Install

 

​Any better?


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#8 DottieR

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Posted 10 July 2017 - 12:42 PM

I did it. Didn't help . Didn't think I would because as I said in my first post. "I usually use Firefox but Internet Explorer was not any better.






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