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StartupRepairOffline


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12 replies to this topic

#1 rct004

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Posted 05 July 2017 - 07:20 AM

Problem signature:

Problem Event Name:StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 02: 6.1.7600.16385

Problem Signature 03: unknown

Problem Signature 04: 21200042

Problem Signature 05: AutoFailover

Problem Signature 06: 14

Problem Signature 07: CorruptFile

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

 

In 15 years of using windows PCs this is the first time I've encountered a problem that a simple search-engine query hasn't resolved.

I can recover my files(Funnily enough without any need for a password, just using notepad's open file browser on the erofflps.txt

I just figured to recover my keepass database, so at least I can get my emails...), but I am otherwise locked out. I don't have my OEM disk or license code, so reinstall isn't an option.

 

Need help Pl0x



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#2 rct004

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Posted 05 July 2017 - 07:48 AM

Is there a way I can view my activation key without actually booting into the OS, like from some recovery tools or something?

I've... acquired a .iso for my version of windows 7, whilst I am sure I could have it working without a key, I am sure microsoft wouldn't appreciate that.



#3 SleepyDude

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Posted 05 July 2017 - 07:59 AM

Hi,

 

Machines shipped with Windows 7 normally have a Windows COA with the key

HardwareCOA.gif
Note: In some laptops to locate the sticker you have to remove the battery.

 

On the report you post did it includes any info about the corrupted file?

 

Did you try boot to safe mode open the Command Prompt and run sfc /scannow


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#4 rct004

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Posted 05 July 2017 - 08:14 AM

I built this PC myself, so that sticker was in my OEM box, which if I recall correctly; is about 6000 miles away in my grandmother's attic. soyeah, there's that.

That error message is all I've got. Dunno anything about the mentioned corrupted file.

I can't access safe mode, only windows recovery tools. None of my restore points are working, I'll try to get the error message from that when I finish running chkdsk (for the second time). Says something about restore point corrupted or deleted during system restore something something.

I can access cmd from the system recovery tools, but not safe-mode.



#5 SleepyDude

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Posted 05 July 2017 - 08:22 AM

For the product key you can try with http://www.nirsoft.net/utils/product_cd_key_viewer.html it can connect to off-line windows to retrieve the key.

 

Try to locate and open the log %WinDir%\System32\LogFiles\SRT\SRTTrail.txt maybe it have some clues about the problem.


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#6 rct004

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Posted 05 July 2017 - 08:49 AM

SrtTrail.txt

Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: ‎5/‎18/‎2017 11:36:52 AM (GMT)
Number of repair attempts: 17

Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 78 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code =  0x0
Time taken = 16 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code =  0x0
Time taken = 78 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code =  0x0
Time taken = 1607 ms

Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 47 ms

Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code =  0x0
Time taken = 46 ms

Root cause found:
---------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.

---------------------------
---------------------------
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 78 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code =  0x0
Time taken = 15 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code =  0x0
Time taken = 78 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code =  0x0
Time taken = 1669 ms

Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 32 ms

Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code =  0x0
Time taken = 46 ms

Root cause found:
---------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.

---------------------------
---------------------------
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 78 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code =  0x0
Time taken = 16 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code =  0x0
Time taken = 78 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code =  0x0
Time taken = 1638 ms

Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code =  0x0
Time taken = 31 ms

Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code =  0x0
Time taken = 47 ms

Root cause found:
---------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.

---------------------------
---------------------------
 

 

hrmmm... yeah I got nothin'.

Please save my PC :'<

This laptop I am on can't run rainbow 6 siege... bleep it can barely handle source engine games.



#7 SleepyDude

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Posted 05 July 2017 - 08:54 AM

What exactly happens when you press F8 during boot and select Safe Mode?


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#8 rct004

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Posted 05 July 2017 - 09:03 AM

F8? no mention of F8 on my bios splashscreen. I have F9 for "express recovery 2" which brings up the usual "windows error recovery screen". You know, the one that would usually say yaddayaddayadda choose in 30 seconds or yaddayaddayada safe mode or start windows normally.

But now it only displays "launch startup recovery" and start windows normally(which always fails and rolls over to startup recovery tools).

I can't exactly check it right now as I am still running chkdsk, which I expect is going to take pretty much the rest of tonight.

 

EDIT:

could just be my imagination, but I am pretty sure my main drive was always C:/

But now it says my windows installation and all of my files are on D:/ whats up with that?


Edited by rct004, 05 July 2017 - 09:09 AM.


#9 SleepyDude

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Posted 05 July 2017 - 11:03 AM

F8? no mention of F8 on my bios splashscreen. I have F9 for "express recovery 2" which brings up the usual "windows error recovery screen". You know, the one that would usually say yaddayaddayadda choose in 30 seconds or yaddayaddayada safe mode or start windows normally.
But now it only displays "launch startup recovery" and start windows normally(which always fails and rolls over to startup recovery tools).
I can't exactly check it right now as I am still running chkdsk, which I expect is going to take pretty much the rest of tonight.

 
F8 is for the OS not BIOS, immediately after you see the boot process is going to boot from the HDD press the F8 key several time to access the Windows 7 Advanced menu.

 

could just be my imagination, but I am pretty sure my main drive was always C:/
But now it says my windows installation and all of my files are on D:/ whats up with that?

 

When you are on the Windows Recovery sometimes the C: drive shows as D: because the usually hidden System Reserved partition is now accessible as C:


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#10 rct004

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Posted 05 July 2017 - 11:16 AM

F8 is for the OS not BIOS, immediately after you see the boot process is going to boot from the HDD press the F8 key several time to access the Windows 7 Advanced menu.

 

Well I guess I'll try that out once this chkdsk is done running. Looks like it's gonna take a while though.

I set it to "scan for and attempt recovery of bad sectors" could that harm my files? should I cancel it or shut-down the PC?

I've already recovered my DRM-free games collection and light files I have deemed necessary, I would do a full backup but I don't have enough storage for that... I'm sure if I lose it all I will remember some things I wish I had recovered. Prepared for the worst here though.



#11 SleepyDude

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Posted 05 July 2017 - 12:25 PM

Well I guess I'll try that out once this chkdsk is done running. Looks like it's gonna take a while though.
I set it to "scan for and attempt recovery of bad sectors" could that harm my files? should I cancel it or shut-down the PC?

 
Its hard to say, if bad sectors are found with files using them the tool will try to recovery the file and this could result in corrupted files because some pieces are missing.

 

Let the chkdsk scan run till the end, sometimes it could fix errors on files that are preventing the system to boot.


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#12 rct004

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Posted 05 July 2017 - 02:47 PM

well I tried the F8 menu, safe mode was the same deal; just rolled me over to the system recovery options menu.

but then I saw this other option. start windows using last good configuration.

seems to have done the trick, can't see the need to troubleshoot the issue... I don't want to provoke it, seen?

anyways, thanks for the support.



#13 SleepyDude

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Posted 05 July 2017 - 02:49 PM

Ok, good most likely the problem was created by some driver installation!


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