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resetting and correcting SSID on printer


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#1 ltdave

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Posted 04 July 2017 - 08:27 PM

ive got a wired Brother HL 2280DW printer.  used to run it through my Netgear router.  (SSID Netgear89)...

 

i had to replace my router (a few months ago) and due to lack of time, dislike frustration, and no pressing need, ive not looked into getting it to print again.  it stopped after changing out the router.  my computer "status monitor" for the printer shows it offline...

 

i went into the Network Configuration menu on the printer and it shows SSID with the Netgear89 router.  i looked around and through the menu and reset the settings.  i dont know if it was just the Network or the WLAN or LAN or whatever.  i print the Network Configuration page again and now there are categories are missing from the report and there is nothing listed for the SSID...

 

ive gone through the manual, ive tried the troubleshooter process, ive cycled the power on the printer and the router and there's still no communicating between the printer and the router.

 

can someone give me some step by steps to get this fixed?  im starting to get some of that frustration that i really dont like...



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#2 jwoods301

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Posted 04 July 2017 - 09:25 PM

Log in to the router and change it.



#3 ltdave

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Posted 04 July 2017 - 09:44 PM

Log in to the router and change it.

 

i havent got any option to change anything...

 

i can look at the device info, parental controls and edit DHCP reservation...

 

device info doesnt give me an option to change anything, the parental controls doesnt do anything but let me block people on the network from printing (which they cant do now) and the DHCP reservation shows the (and allows me to change) the IP address and the MAC Address...

doesnt show anything about the SSID or what the router name "inside" the printer is...



#4 jwoods301

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Posted 05 July 2017 - 01:28 AM

You will find that in the wireless settings on the router.



#5 ltdave

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Posted 05 July 2017 - 05:19 AM

the router name in the "wireless" settings of the router is correct.

 

i dont know how to get into the printer to change the name, so the printer and router will talk...



#6 rqt

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Posted 05 July 2017 - 06:49 AM

If your printer is wired (as your original post) then it needs no setup to communicate with the router - just plug it in.

 

If you have q problem with wireless settings the manuals are all here:-

http://support.brother.com/g/b/manualtop.aspx?c=us_ot&lang=en&prod=hl2280dw_us

 

(Network User's Guide should tell you all you need to know)



#7 JohnC_21

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Posted 05 July 2017 - 07:58 AM

When you say you are wired to the netgear, do you mean Ethernet or USB? I could not find your netgear router model but it may support readyshare. 

 

http://www.netgear.com/support/product/ReadySHARE_USB_Printer



#8 ltdave

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Posted 05 July 2017 - 09:16 AM

If your printer is wired (as your original post) then it needs no setup to communicate with the router - just plug it in.
 
If you have q problem with wireless settings the manuals are all here:-
http://support.brother.com/g/b/manualtop.aspx?c=us_ot&lang=en&prod=hl2280dw_us
 
(Network User's Guide should tell you all you need to know)

  

When you say you are wired to the netgear, do you mean Ethernet or USB? I could not find your netgear router model but it may support readyshare. 
 
http://www.netgear.com/support/product/ReadySHARE_USB_Printer

i replaced a Netgear router with a Lynksis router...
i "just plug(ged) it in"
it is NOT communicating with my computer through the router.
i ran the WLAN report for the PRINTER and it said under the ssid NETGEAR89 which was my OLD router. im not trying to connect to the router wirelessly...


i am using a Cat5e ethernet cable, not USB

i see in the original post that i said i replaced the netgear router, but that i didnt say it was replaced with a Lynksis router

Edited by ltdave, 05 July 2017 - 09:21 AM.


#9 JohnC_21

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Posted 05 July 2017 - 09:30 AM

Reset your printer network settings then use the guide rqt linked to.

 

http://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=hl2280dw_us&faqid=faq00000105_024



#10 rqt

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Posted 05 July 2017 - 09:35 AM

If the printer is connected to the router using a network cable & you are not attempting to connect to the printer wirelessly then any wireless network settings in the printer are totally irrelevant & are not causing your problem.

 

Have you tried reinstalling the printer driver since you changed the router? 


Edited by rqt, 05 July 2017 - 09:36 AM.


#11 JohnC_21

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Posted 05 July 2017 - 09:41 AM

From what I could gather from reading the link rqt posted, the cat5 cable is only to be used temporarily in order to setup your wifi settings. 



#12 rqt

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Posted 05 July 2017 - 09:49 AM

"From what I could gather from reading the link rqt posted, the cat5 cable is only to be used temporarily in order to setup your wifi settings. "

 

All the wireless network printers I've used could be permanently connected to the network by cable (& generally with much less bother than when attempting to use the inbuilt wireless function). Presumably that also applies to this printer at it has apparently been used that way previously?



#13 JohnC_21

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Posted 05 July 2017 - 12:09 PM

"From what I could gather from reading the link rqt posted, the cat5 cable is only to be used temporarily in order to setup your wifi settings. "

 

All the wireless network printers I've used could be permanently connected to the network by cable (& generally with much less bother than when attempting to use the inbuilt wireless function). Presumably that also applies to this printer at it has apparently been used that way previously?

rqt, I stand corrected. You are right that the printer can be permanently connected. Settings are shown on page 42 of the guide. 



#14 ltdave

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Posted 05 July 2017 - 03:38 PM

okay, let me try and get caught up here!!!!

 

no i did NOT reinstall the printer driver after swapping the router.

 

i DID go through all of the reset steps but didnt have any luck.

 

yes, the printer was connected via Cat5e since its purchase about 3 years ago...



#15 jwoods301

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Posted 05 July 2017 - 03:41 PM

Whether a printer is connected by wireless or by ethernet cable, the SSID only applies to the wireless connection.

 

Make sure the printer has a static IP address assigned to it in the router, which should be outside the range of the DHCP address pool.

 

For example, if the DHCP range is something like 192.168.0.100 to 192.168.0.199, static addresses should fall under 100 or over 199.


Edited by jwoods301, 05 July 2017 - 03:45 PM.





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