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HP Laptop Win10 freezes/slows when saving


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#1 x.rae

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Posted 04 July 2017 - 03:17 PM

Oh how I miss Win7. Just had to get that out of the way. :)

 

I am running Win10 on a HP laptop that was an original install / not upgrade. 

 

Frequently, when I go to save a file or access a file, the machine freezes or slows to a crawl and it takes 5+ minutes to free up. It seems to happen as soon as I CTRL-S and the dialogue box appears

 

I do the bulk of my work in Chrome, but use Excel and Acrobat the most often after that. I save a lot of PDF or JPG attachments in gmail or Chrome, and save existing Excel files. I have to use IE to access one work-related website so it is probably on par with Word for frequency of use. It seems to happen no matter which application I'm in, but only after I have been using the computer after an undefined "while" after a fresh reboot. 

 

I do run Dropbox app a all times to act as a backup / home network sync for a desktop and my tablets. I run CCleaner often to clear out the Chrome temp files, I have Avast anti-virus, plus malwarebytes. 

 

I have already disabled indexing, which doesn't seem to have affected this. I have tried turning off Dropbox, which also doesn't seem to help. 

 

This computer is about a year old, and 3-4 months ago this save issue started and it began slogging on boot or wake from hibernation, or at random times. I didn't notice an immediate connection to a software install or manual update. I like to manually install updates so I can chase down issues like this, but this *bleeping* version of Windows has taken that out of my hands as much as possible. I can't even tell when it's started downloading updates in the background, which I would rather it not do, but I can't find a way to control. I have even put the computer to sleep, have come back to find that Windows updated things during that time and lost unsaved data that I had open on my desktop. It's infuriating. I've begun putting the computer in airplane mode to turn off wi-fi before I put it to sleep to help prevent that in the future. 

 

Anyway, help on the above Save issue would be appreciated. I don't know where to begin since I've ruled out indexing and Dropbox. Thank you. 



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#2 jwoods301

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Posted 04 July 2017 - 04:40 PM

Open a Command prompt and type chkdsk /r followed by pressing Enter.



#3 JoelMiles925

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Posted 05 July 2017 - 09:43 AM

If you have a hard drive as opposed to a solid state drive I'd suspect that the HDD may be on its way out. At least that's what it in fact sounds like.



#4 x.rae

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Posted 05 July 2017 - 10:02 AM

Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          7/5/2017 4:38:15 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      
Description:
 
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x7de7.
  456448 file records processed.                                                        
 
File verification completed.
  22240 large file records processed.                                   
 
  0 bad file records processed.                                     
 
 
Stage 2: Examining file name linkage ...
  563688 index entries processed.                                                       
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered to lost and found.                    
 
 
Stage 3: Examining security descriptors ...
Cleaning up 5142 unused index entries from index $SII of file 0x9.
Cleaning up 5142 unused index entries from index $SDH of file 0x9.
Cleaning up 5142 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
  53621 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
 
Stage 4: Looking for bad clusters in user file data ...
  456432 files processed.                                                               
 
File data verification completed.
 
Stage 5: Looking for bad, free clusters ...
  182766379 free clusters processed.                                                       
 
Free space verification is complete.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
 
Windows has made corrections to the file system.
No further action is required.
 
 949000175 KB total disk space.
 217197432 KB in 276503 files.
    180256 KB in 53624 indexes.
         0 KB in bad sectors.
    556967 KB in use by the system.
     65536 KB occupied by the log file.
 731065520 KB available on disk.
 
      4096 bytes in each allocation unit.
 237250043 total allocation units on disk.
 182766380 allocation units available on disk.
 
Internal Info:
00 f7 06 00 68 01 05 00 d4 f9 08 00 00 00 00 00  ....h...........
eb 30 00 00 b0 87 00 00 00 00 00 00 00 00 00 00  .0..............
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x7de7.
  456448 file records processed.                                                        
 
File verification completed.
  22240 large file records processed.                                   
 
  0 bad file records processed.                                     
 
 
Stage 2: Examining file name linkage ...
  563688 index entries processed.                                                       
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered to lost and found.                    
 
 
Stage 3: Examining security descriptors ...
Cleaning up 5142 unused index entries from index $SII of file 0x9.
Cleaning up 5142 unused index entries from index $SDH of file 0x9.
Cleaning up 5142 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
  53621 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
 
Stage 4: Looking for bad clusters in user file data ...
  456432 files processed.                                                               
 
File data verification completed.
 
Stage 5: Looking for bad, free clusters ...
  182766379 free clusters processed.                                                       
 
Free space verification is complete.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
 
Windows has made corrections to the file system.
No further action is required.
 
 949000175 KB total disk space.
 217197432 KB in 276503 files.
    180256 KB in 53624 indexes.
         0 KB in bad sectors.
    556967 KB in use by the system.
     65536 KB occupied by the log file.
 731065520 KB available on disk.
 
      4096 bytes in each allocation unit.
 237250043 total allocation units on disk.
 182766380 allocation units available on disk.
 
Internal Info:
00 f7 06 00 68 01 05 00 d4 f9 08 00 00 00 00 00  ....h...........
eb 30 00 00 b0 87 00 00 00 00 00 00 00 00 00 00  .0..............
 
Windows has finished checking your disk.
Please wait while your computer restarts.





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