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Malwarebytes detected Trojan agent Need Help Please


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#1 Nancy9108

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Posted 03 July 2017 - 02:34 PM

Malware bytes appears to caught a threat.  When I went to look at the file my computer shut down and rebooted.  I was able to get the information from the Malwarebytes log.  I have attached it.  I have no idea if I have a trojan or not.  I dont' know if anything was quarantined.  I am a novice on the computer but Bleepingcomputer helped me years ago. 

 

When the compute restarted back up it said there was a problem event name blueScreen with all the additional information about the problem.  I am not sure if I need to run a program to see if I have a Trojan or not.  I am surpised because since I have had the Malwarebytes program that runs several times a day I have not had a trojan.  Also run Avast.

 

Can anyone help me?  I hope I am in the correct forum.  Please redirect me if that is not the case.

 

Thank you

 

Nancy


Edited by britechguy, 03 July 2017 - 03:07 PM.
Moved here from Windows 7 Support


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#2 jwoods301

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Posted 03 July 2017 - 03:32 PM

Log is not attached.



#3 quietman7

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Posted 04 July 2017 - 07:53 PM

Attachments are not not permitted in the AII forum.

Nancy9108...Just use the Board Editor to copy and paste your logs. If all the menu and tool functions in the Board Editor are grayed out, try clicking the toggle icon in the upper left hand corner. Doing that will activate all the functions and show the copy/paste options at the top. Otherwise you have to use Cntrl + V on the keyboard or right-click an open space and use the copy/paste options in the context menu.
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