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Non Functional Earphone Plug


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2 replies to this topic

#1 firstlast

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Posted 03 July 2017 - 01:28 PM

I am aware this may have nothing to do with the OS of my Samsung S6 Galaxy  g920f. Various earphones / buds do not work although they work in other devices.  Any suggestions?


Edited by firstlast, 03 July 2017 - 01:29 PM.


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#2 Just_One_Question

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Posted 03 July 2017 - 03:29 PM

It's most probably a hardware problem with your 3.5mm jack, which is impossible/very hard to fix on your own (although, if the phone is still under warranty, you absolutely should bring it in for a repair). The other thing that may be causing the problem is water damage, which may also be easily, or not so, fixable depending on the situation. Apart from that, update your Samsung to its latest OS, run an anti-virus and an anti-malware scan, remove old files that you no longer need, clean your cache and restart your phone. Also, thoroughly clean it on the outside. If none of those things help, and you haven't water-damaged your phone, I'm 95% sure that the problem is the headphone 3.5mm jack and it would be in a need of a replacement.

Good luck! :)


Edited by Just_One_Question, 03 July 2017 - 03:31 PM.


#3 Havachat

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Posted 04 July 2017 - 06:34 AM

I am aware this may have nothing to do with the OS of my Samsung S6 Galaxy  g920f. Various earphones / buds do not work although they work in other devices.  Any suggestions?

Do the Original ear buds that came with the Phone work ?

I have a set by Beats Dr Dre for my HTC M7 , 3.5 mm -  3 Stage Connector , and works on 2 Laptops , Desktop , even an old Tandy Radio.

So get what came with the Samsung Phone or Try before you Buy at any Store.






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